# Tekion Automation Platform

> Business platform for support, campaign management, and project discovery. (iPhone/iPad app by Tekion Corp.)

- Source: https://appshunter.io/ios/app/tekion-automation-platform/id1549827319 (this page in markdown: same URL + `.md`)
- Developer: [Tekion Corp](https://appshunter.io/developer/1369893588)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 75 MB
- Languages: English
- Released: 2022-12-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tekion-automation-platform/id1549827319/reviews.md

## What is Tekion Automation Platform?

TAP mobile platform allow users to access following products.

Support Portal - TAP support portal mobile app for ticket handling can offer a variety of features, such as:
    * Ticket creation and tracking
    * Ticket prioritization
    * Ticket assignment
    * Communication
    * Escalation
    * Push Notification
    * Deep Linking

NADA Campaign - Facilitates Check-in of Demo Participants into Tekion Booth and Demo Stations. Also, provides quick insights on Demo bookings, Demos and Demo stations

Discovery Process - The discovery process refers to the initial stage of a project where research and investigation take place to gain a deeper understanding of the problem, opportunity. Discovery teams can use this application to ensure that they are addressing the right problem and have a clear understanding of user needs and requirements. This sets the stage for successful project planning, development, and implementation.

## Key features

- Ticket creation and tracking
- Ticket prioritization and assignment
- Communication and escalation
- Push notifications
- Demo participant check-in
- Project discovery insights


## Frequently asked questions about Tekion Automation Platform

### What is Tekion Automation Platform used for?

Tekion Automation Platform is a business tool designed for managing support tickets, facilitating check-ins for events like the NADA Campaign, and aiding in the initial discovery phase of projects to understand user needs.

### What features does the Tekion Automation Platform support portal offer?

The support portal within the platform allows for ticket creation, tracking, prioritization, assignment, communication, escalation, and provides push notifications for updates.

### How does Tekion Automation Platform help with the discovery process?

It assists discovery teams by providing a structured way to research and investigate problems or opportunities, ensuring a clear understanding of user needs and requirements for successful project planning.

### What devices is Tekion Automation Platform available on?

Tekion Automation Platform is available for iPhone, iPad, and iPod devices.

### What is the age rating for Tekion Automation Platform?

Tekion Automation Platform has an age rating of 4+.

### When was Tekion Automation Platform last updated?

The latest version, 1.13.0, was released on February 15, 2024.

### What is the user sentiment for Tekion Automation Platform?

Based on the available data, the app has received a perfect 5.0-star rating from 2 reviews, indicating very positive user sentiment.

### Is Tekion Automation Platform free to use?

Yes, Tekion Automation Platform is available for free.

## Version history (last 5 releases)

### 1.13.0 — 2024-02-15

Below changes are accommodated in Support portal module

* GIF Rendering in comments.
* Private bucket changes

### 1.12.1 — 2024-02-01

Bug fixes

### 1.12.0 — 2024-01-31

NADA Campaign New Features
    * Hardcoded labels for Notes
    * Ability for the user link additional contacts to an existing demo
    * Bulk Check In campaign members
    * Ability for the user to remove a campaign member from a demo so that they will move to No Show

### 1.11.0 — 2024-01-10

* NADA Campaign - Ability for the users to view the Demos scheduled with option to filter those based on the demo status.
* User also have capability to mark the demo as complete, move the campaign member to no show, reschedule and additional demo stages.

### 1.10.0 — 2023-11-28

Following changes are made in Support Portal module
1. Enhanced Sorting
2. Nested Conditional rendering
3. Enhanced user experience
4. Bug fixes

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## More apps by Tekion Corp

- [Tekion Smart Screen](https://appshunter.io/ios/app/tekion-smart-screen/id1450135759)
- [Tekion](https://appshunter.io/ios/app/tekion/id1470952362)
- [Digital Transactions](https://appshunter.io/ios/app/digital-transactions/id1504816202)
- [Tekion One](https://appshunter.io/ios/app/tekion-one/id6761389301)

All apps by Tekion Corp: https://appshunter.io/developer/1369893588

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*