# Tekion

> Cloud-native automotive retail platform connecting all core operations. (iPhone/iPad app by Tekion Cloud.)

- Source: https://appshunter.io/ios/app/tekion/id1470952362 (this page in markdown: same URL + `.md`)
- Developer: [Tekion Cloud](https://appshunter.io/developer/1369893588)
- Category: Business
- Price: Free
- Rating: 1.90/5 from 388 App Store ratings · 103 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 292 MB
- Languages: American English, European Spanish
- Released: 2019-09-09
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tekion/id1470952362/reviews.md

## What is Tekion?

Tekion is the newest and only cloud-native, an end-to-end comprehensive platform in the automotive retail industry. Our application connects all core operations in one, seamless end-to-end platform – variable operations, fixed operations, IoT and ML/AI.

Our cloud-native platform is built with the most modern technology available. Our dealer partners can expect:

· A highly scalable application with easy setup options

· Seamless and consistent feature upgrades

· Little to no downtime – outages are often detected before the end-user experiences them

· The highest levels of data security and resolution management

Tekion simplifies daily operations through:

· A configurable, intelligent platform – we modify the application to your business

· Streamlined workflows – do more in fewer “clicks”

· Improved visibility – comprehensive information in one screen

· Reduced training time – easy to learn, easy to use and remarkably fast

· Mobility – mobile capable so you can conduct business on the move

· Digital capabilities – critical data points reveal operational insights

## Key features

- End-to-end platform for automotive retail
- Connects variable and fixed operations
- Integrates IoT and ML/AI
- Highly scalable and configurable
- Streamlined workflows and improved visibility
- Mobile-capable for on-the-go business

## What do users think of Tekion?

Overall sentiment: negative

**Pros**

- 📱 Mobile accessibility for on-the-go work
- 📸 Photo and video capture functionality
- 🎨 Modern, sleek user interface design
- ⚡ Efficient for specific tasks like customer check-ins
- 🔄 Continuous app improvements and updates
- 📊 Deal progress tracking features

**Cons**

- 🐛 Frequent crashes and system failures
- ⏱️ Slow performance and loading times
- 🔐 Constant forced re-authentication/logouts
- 🚫 Poor mobile app feature parity with desktop
- ❌ Unreliable data synchronization
- 🔗 IP blocking and connectivity issues
- 😤 Overly complex navigation and workflows
- 📵 Inconsistent functionality across devices
- 🔌 Server downtime and reliability issues
- 🎯 Non-intuitive user interface despite modern design
- 📱 Incompatibility with newer iPhone models
- 🔄 Updates that break existing functionality
- ⚠️ Missing critical features from desktop version
- 💾 Data loss and information not saving properly

**Commonly reported bugs**

- Video upload failures and crashes
- Driver's license and insurance scanning not working on iOS
- Customer data retrieval failures
- Pages failing to load
- Signature capture not saving
- Photo upload failures
- Recall data not auto-populating
- Time logging forgetting clock-in status
- App freezing when uploading videos
- Login failures after updates
- Notification tap-through errors ('Oops! Something went wrong')
- VIN barcode scanning camera autofocus issues
- Vehicle history randomly unavailable
- Search functionality not working properly
- Filter options not functioning
- Appointment visibility issues
- Service history not displaying
- Printer functionality broken
- Part scanning with camera not working
- App incompatibility with iPhone 15 and iPhone 16
- Excessive delays after updates
- Redundant approval screens
- Saved information deletion after F&I push
- Leads not updating properly
- Task logging failures for calls, texts, emails

**Most requested features**

- Push notifications to locked phone screen
- Persistent login/saved credentials
- In-app messaging and chat functionality
- Offline mode capability
- Improved notification system with better visibility
- Centralized sales dashboard with task highlights
- Advanced filtering for repair orders and appointments
- Ability to edit repair orders through app
- Ability to add driver's license and insurance after deal creation
- Multi-tasking capability (phone calls while accessing profiles)
- Streamlined task tracking and search tools
- Web chat feature in mobile app
- Customizable dashboard for frequently used tools
- Improved camera autofocus for barcode scanning
- Simplified navigation to reduce clicks

## Recent user reviews (10 of 103)

All indexed reviews: https://appshunter.io/ios/app/tekion/id1470952362/reviews.md

### 1/5 — Horrible User Experience

*2026-07-23*

Every time I open the app, I need to do some pointless update that doesn’t make any changes. Whenever I want to open a picture from a text message, I have to separately download it to my phone and open it on an external link only if my phone has availability to download the file. Whenever I open the app, it logs me out and then ask me if I want to stay logged in just to log me out every single time I reopen the app. This is not user-friendly at all.

### 1/5 — Terrible! Everyday is a problem.

*2026-06-30*

Tekion have a really long way to go. They so focus on adding a million features, options and menu but execution of the app is terrible. Nothing loads properly, slow to respond, can’t mark as complete when a tech if finished with a job, tooo many restriction and the efficiency of tech has dropped soooo much. Techs are on their phone more than working on the cars or holding a tool. X-time perfected the MPI and service recommendations. Takes my tech 2minutes compared to the 30minutes with Tekion and I’m not exaggerating. Terrible app. I see why the 2 stars and bad reviews. I’m trying to convince our manager to stay away from this app. It’s not ready for the industry.

### 5/5 — I like Tekion

*2026-06-17, version 3.0.4*

System works well!

### 1/5 — Probably one of the worst apps in existence

*2026-06-05, version 3.0.4*

Trash app that hardly does anything you need it to. Avoid at all costs.

### 5/5 — Many improvements!

*2026-06-02*

As the CTO of a multi franchise automotive dealership group, I have spent years working with dealership management systems, CRM, digital retailing platforms, inventory tools, and service operation software. Tekion has one of the most modern and ambitious platforms in the automotive industry, but stands out most is the unified ecosystem. Having sales service parts, accounting, CRM and digital retailing integrated into a single cloud base platform creates opportunities for efficiency that traditional legacy system simply cannot match. The user interface is modern, Mobile, friendly, and significantly more intuitive for new employees compared to any other older dealership system. Tekion’s innovation pace is impressive. The platform continuously evolves with new features, workflow, enhancements, and integration that help helped dealerships improve. Customer experience in operational visibility. The ability to access data in real time across departments provide provides leadership teams with better insights for decision-making. Like any rapidly growing technology platform, there are opportunities for improvement. Stability and consistency or critical and dealership operations, and occasional system outages or feature changes can have a significant impact on day-to-day business. Communication around updates, issue, resolution timelines, and support responsiveness our areas where continued improvement would provide tremendous value to Dealer partners. Overall, Tekion represents the future dealership technology. Well no platform is perfect. It’s vision, innovation, and commitment to modernizing automotive retail. Make it one of the most promising solutions available today. We look forward to seeing continued enhancements that further improve liability, performance, and Dealer support.

### 1/5 — None

*2026-06-01, version 3.0.4*

Terrible.

### 1/5 — Has Potential but need large amounts of work.

*2026-05-22*

Our corporate offices made the unfortunate decision to switch to Tekion in April. The trainers were not helpful, barely had enough information to do the basics of service advising.  Now a month into it, all sorts of privilege issues that can not be resolved at the dealer ship level. Repair order Totals change with no reasoning, you have to go and search to see what happened. Customers hate the interface. The approvals column on the RO list simply does not work, so approvals get missed all the time. My list of grievances could go on and on. Hoping for change/ improvement . Expecting none.

### 1/5 — TRASH! AWFUL! THE WORST! VinSolutions BETTER!

*2026-05-19, version 3.0.3*

My dealership moved from VinSolutions to this and this is the biggest downgrade over the ancient VinSolutions.

MY BIGGEST GRIPE IS HAVING TO LOG INTO THE APP EVERY TIME I WANT TO USE IT!!!

WHY NO LIGHT MODE ON THE APP!!!?!??????? 

You need to be in the app for video uploads which takes forever. 

Layout is also stupid.

Surprisingly the app is better than the computer version.

### 5/5 — Awasome

*2026-04-17, version 3.0.1*

Very good software

### 1/5 — I work for a car dealership

*2026-04-17, version 3.0.1*

I promise don’t use this. Find a different company to use. It’s awful with load times and untimely and noticed updates.

## Frequently asked questions about Tekion

### What does Tekion do?

Tekion is a cloud-native, end-to-end platform designed for the automotive retail industry. It connects all core operations, including variable operations, fixed operations, IoT, and ML/AI, into a single, seamless system.

### What are the key features of Tekion?

Key features include a highly scalable and configurable platform, streamlined workflows that reduce clicks, improved visibility with comprehensive information on one screen, reduced training time due to its ease of use, and mobile capabilities for conducting business on the move.

### Is Tekion free to use?

Based on the provided information, the monetization model is listed as 'free'. This suggests that the core platform may be available without direct cost to users, though specific service tiers or additional modules could potentially involve separate pricing structures not detailed here.

### What kind of businesses is Tekion designed for?

Tekion is specifically designed for businesses in the automotive retail industry, such as car dealerships. It aims to simplify and integrate their daily operations, from sales and service to back-office functions.

### How does Tekion ensure data security?

The platform emphasizes the highest levels of data security and resolution management. Its cloud-native architecture is built with modern technology, designed for scalability and reliability with minimal downtime.

## Version history (last 5 releases)

### 3.0.9 — 2026-08-21

Bug Fixes

### 3.0.7 — 2026-07-09

Bug Fixes

### 3.0.6 — 2026-06-24

Bug Fixes

### 3.0.5 — 2026-06-18

Bug Fixes

### 3.0.4 — 2026-06-01

Bug Fixes

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## More apps by Tekion Cloud

- [Tekion Smart Screen](https://appshunter.io/ios/app/tekion-smart-screen/id1450135759)
- [Digital Transactions](https://appshunter.io/ios/app/digital-transactions/id1504816202)
- [Tekion Automation Platform](https://appshunter.io/ios/app/tekion-automation-platform/id1549827319)
- [Tekion One](https://appshunter.io/ios/app/tekion-one/id6761389301)

All apps by Tekion Cloud: https://appshunter.io/developer/1369893588

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*