# Teladoc Health Patient

> Telehealth platform for virtual doctor visits and patient intake. (iPhone/iPad app by InTouch Technologies, Inc.)

- Source: https://appshunter.io/ios/app/teladoc-health-patient/id1234068517 (this page in markdown: same URL + `.md`)
- Developer: [InTouch Technologies, Inc](https://appshunter.io/developer/566427471)
- Category: Medical, Utilities
- Price: Free
- Rating: 2.64/5 from 50 App Store ratings · 11 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 164 MB
- Languages: English, French, German, Greek, Italian, Portuguese, Spanish, Chinese
- Released: 2017-10-24
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teladoc-health-patient/id1234068517/reviews.md

## What is Teladoc Health Patient?

Teladoc Health is a telehealth platform that unifies virtual care delivery with a single patient experience.

The Teladoc Health Patient App enables video communications with your healthcare provider on your iOS device. Use of this App requires an individual invitation link delivered via email or SMS from your provider; or access to a unique waiting room URL. Clicking on the invitation link or web site link will launch the App and allow access. 

If you are a patient, ask your doctor if you should download the Teladoc Health Patient App for your iPhone or iPad.

This App allows patients to:
 * Click a link from an appointment invitation of a visit now URL to input demographic information and complete intake process associated with a specific visit.
This process can include:
          * Medical questionnaires 
          * Consent forms
          * Payment 
          * Insurance processing
          * Video consult with a medical provider
          * Patient survey, which will be available for the provider to review as a part of the visit encounter.

## Key features

- Video consultations with healthcare providers
- Digital intake forms
- Medical questionnaire completion
- Consent form signing
- Payment and insurance processing
- Patient surveys

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/teladoc-health-patient/id1234068517/reviews.md

### 1/5 — Girl can I pls use the app can yall PLS fix the app

*2025-06-06*

The app worked perfect for two years, up until around February2025-March2025. As soon as I click the link, it send me to my default browser (safari) and asks me to turn on my cam and mic, which worked okay at first, but the second and other handful of times, it didn’t work anymore. It glitches and lags so unbelievably bad to where I can’t hear my case worker OR my psychiatrist at all. I was told so many people are having this same issue after it had an update. I was just recently told that I now have to do in person for people who don’t have teledoc working, unless I can fix the app somehow. Girlie, how can I fix the app???? How about y’all fix the app? Please? And thank you? Not everyone can have the privilege to do in person due to hard situations, so teledoc has always been so much easier for me and I’m sure a lot of other people as well. Instead of basically punishing us for YALL not having this app fixed, how about you just.. you know.. work it out getting fixed?? It’s been 3 almost 4 months now. This is ridiculous. Peace and love to my psychiatrist, my case worker, and my therapist because they truly work so hard already, and now they gotta do all this extra work running around for people who can’t get the app to work after we have tried literally everything to have it work. Mostly shout out to my case worker, she’s a real one for real and I love her so much. Thaaaank youuuuuu xx

### 1/5 — Can I please use the app

*2025-03-18*

Clicking a link my doctor has sent me results in a strange loop of the app attempting to open and then opening in my default browser, of which this app is purportedly unsupported, to a link that offers to open it in the app instead. Upon clicking this link my phone once again tries to open the app only for it to go back to my browser, at which point I need to accept I’ll have to use my unsupported browser, which actually gets the job done, but I worry for a time when it won’t anymore.

Phone’s on latest OS. App is as recent as it can be. User experience has been unspectacular but fine until I stopped being able to use it.

So… yeah. Please fix this.

### 1/5 — Glitch

*2024-07-04*

There is a glitch in the app and the icon just spins when I sign in !

### 1/5 — Not anxiety-friendly

*2024-04-19*

I have severe anxiety and was using WebMD. My insurance decided to change to Teladoc this year. When I logged in to find a mental health provider, there were no females available. I had to seek care elsewhere. 

Then I made an appt with a therapist through the app since it would be no copay. I waited a full 15 minutes past my appt time and she never showed. When I canceled out of it and put the reason as provider didn’t show, I just got a message that said I wouldn’t be charged. No follow-up or apologies from the company or anything. That doesn’t seem very professional in my opinion and it is very rude to leave someone with anxiety just hanging like that. I kept worrying that I had hit the wrong button or maybe had the wrong time, or any number of other things. 

Definitely do not recommend!!

### 1/5 — App freezes. Not usable

*2023-09-14*

App freezes on “allow local network” page every time - so it cannot be used

### 1/5 — Meh

*2022-01-11*

2+ hour wait time, not cool. App does not tell you what place in line you are or how many patients are ahead of you either so it's hard to gauge if you should cancel appointment and try again another time or sit around and wait... I am not a doctor but I still have an important life to live, job, kids, pets, etc.

### 1/5 — Não funciona

*2021-05-04, version 41.0.2*

Horrível

### 1/5 — The ultimate app for clairvoyants

*2020-11-10*

Getting in touch with your dead grandmother would be easier than decifering the instructions on this silly piece of software. The idiots who chose this as a method of being able to seek medical treatment should be made aware that people’s health and possibly their lives are dependent on their decision.

### 5/5 — Virtual Experience

*2020-09-16*

All was easy to follow - fast appointment - very knowledgeable - will definitely continue to use! Sandy

### 1/5 — Não funciona !

*2020-08-14, version 4.40.0*

Não funciona e estou sem atendimento da telemedicina da Amil

## Frequently asked questions about Teladoc Health Patient

### How do I start a virtual visit with Teladoc Health Patient?

To begin a virtual visit, you will need to click on an individual invitation link sent via email or SMS from your healthcare provider. This link will launch the app and allow you to access your unique waiting room.

### What information can I provide through the Teladoc Health Patient app before my appointment?

Before your appointment, you can input demographic information and complete the intake process. This includes filling out medical questionnaires, signing consent forms, and processing payment and insurance details.

### Is Teladoc Health Patient available on Android devices?

The Teladoc Health Patient app is currently available for iOS devices, including iPhone and iPad. Compatibility with Android devices is not specified in the provided data.

### What is the user rating for Teladoc Health Patient?

Teladoc Health Patient has a rating of 2.6 stars based on 50 ratings. This indicates a mixed reception from its user base.

### How frequently is Teladoc Health Patient updated?

The latest version of Teladoc Health Patient is 45.1.0, last updated on April 9, 2024. This suggests the app receives regular updates to maintain functionality.

### Does Teladoc Health Patient have ads?

No, Teladoc Health Patient does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the age rating for Teladoc Health Patient?

Teladoc Health Patient has an age rating of 12+. This means it is considered suitable for users aged 12 and older.

### Can I pay for my medical visit through the Teladoc Health Patient app?

Yes, the Teladoc Health Patient app allows you to process payments as part of the intake process for your visit. This streamlines the financial aspect of your virtual appointment.

## Version history (last 5 releases)

### 50.0.0 — 2026-07-21

Functionality fixes and session stability improvements.

### 49.1.1 — 2026-05-26

Important bug fixes

### 49.1.0 — 2026-04-21

This version is based on an updated video platform that improves session stability and provides in-session experience enhancements, including:
Updated user interface layout.  
Virtual backgrounds. 
In-session chat.
⁠Ability to deflect incoming phone calls during a telemedicine visit. 
Some in-session features may not be available in your session - the availability is controlled by the medical practice.

### 45.1.0 — 2024-04-09

Improved Stability and Performance

This update resolves connectivity issues experienced by some users on iOS 17 or higher. (Note: We recommend updating your device to the latest iOS version for optimal performance).
We've also made improvements to address screen blurring issues that could occur when using the app.

Enhanced Telehealth Experience

We've fixed an issue that previously interrupted telehealth sessions when receiving a phone call. This ensures a smoother and more reliable experience for your virtual consultations.

Focus on Future Innovation

To ensure we continue to provide the best possible experience, we are no longer supporting iOS 13. We encourage users to update their devices to a newer iOS version to take advantage of the latest features and security updates.

### 45.0.1 — 2023-07-11

Display the Patient's preferred name instead of First name and Last name. 

Bug fixes around re-directing users to the right page after the session ends.

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## More apps by InTouch Technologies, Inc

- [Teladoc Health Provider Access](https://appshunter.io/ios/app/teladoc-health-provider-access/id566427448)
- [Teladoc Health Viewpoint](https://appshunter.io/ios/app/teladoc-health-viewpoint/id1114202186)
- [Teladoc Health Provider](https://appshunter.io/ios/app/teladoc-health-provider/id1416079653)
- [Acute Telemed Consult Request](https://appshunter.io/ios/app/acute-telemed-consult-request/id1589805307)

All apps by InTouch Technologies, Inc: https://appshunter.io/developer/566427471

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*