# Teladoc Health Provider Access

> Mobile telemedicine platform for medical professionals connecting to patient access devices. (iPhone/iPad app by InTouch Technologies, Inc..)

- Source: https://appshunter.io/ios/app/teladoc-health-provider-access/id566427448 (this page in markdown: same URL + `.md`)
- Developer: [InTouch Technologies, Inc.](https://appshunter.io/developer/566427471)
- Category: Medical, Productivity
- Price: Free
- Rating: 4.50/5 from 14 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 217 MB
- Languages: American English
- Released: 2012-12-20
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teladoc-health-provider-access/id566427448/reviews.md

## What is Teladoc Health Provider Access?

The Teladoc Health App is used for connecting to Teladoc Health Patient Access Devices on the Teladoc Health cloud-based network. As part of the Provider Access interfaces, the Teladoc Health Provider Access App allows for more timely care and treatment of acute care patients.

IMPORTANT: The Teladoc Health Provider Access App for iOS is intended for use by medical professionals who provide patient care services. In order to use the Teladoc Health Provider Access App, your healthcare facility must first have purchased and/or have permission to provide medical services on a Teladoc Health Patient Access device. Contact your healthcare organization's service line director or your Teladoc Health Account Executive for user account information.

Easy-to-Use:

The Teladoc Health Provider Access App is designed to provide medical professionals with the ability to support acute care telemedicine from a mobile platform.

The Provider Access App supports Teladoc Health Patient Access Devices. It allows medical professionals to interact with patients and staff at any time while using 4G cellular or WiFi Internet connections. As part of the Teladoc Health security protocols, the Provider Access App is HIPAA compliant to provide safe, secure, and encrypted access to patients when immediate patient care is most needed.

The Teladoc Health cloud-based network allows for real-time dynamic management of bandwidth, video frame rate, and resolution to provide the optimum telehealth experience regardless of the type and quality of Internet connection used. Supporting native multi-touch gestures, users can easily pan, tilt, and zoom-in on the patient and clinical data sources while receiving high-resolution video images of important clinical information.

Features & Benefits:

· Intuitive user interface allows single-tap Box Zoom and Point-to-See pan/tilt camera head controls.
· Automatic control and management of local and remote audio settings and video brightness ensure medical professionals and their patients can communicate effectively.
· Dynamic video optimizer adjusts bandwidth, frame rate, and video resolution to Internet quality changes, allowing high-quality, low-latency telehealth experience on mobile Internet connections.
· The Teladoc Health cloud-based network and infrastructure allows seamless and secure connections from most internet networks without a VPN or special firewall rules.
· 24x7 technical support services are included for all users.
· Integrated connection wizards utilize advanced firewall traversal technologies while supporting SIP standard based H.264 AVC video. 
· HIPAA compliance ensures safe, secure, and private interactions.
· Privacy handset and laser pointer tools allow for improved patient communication.
· Supports integrated stethoscope for real-time auscultation.

Note: Teladoc Health recommends using a high-speed WiFi connection for the best experience. The Provider Access App also supports 4G cellular connections. Please check with your carrier regarding data plan service charges when transmitting audio and video data over the Internet.

## Key features

- Acute care telemedicine support
- Connects to patient access devices
- HIPAA compliant for secure access
- High-resolution video and audio
- Intuitive user interface
- Dynamic video optimization
- 24/7 technical support

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/teladoc-health-provider-access/id566427448/reviews.md

### 3/5 — Flaws

*2024-07-18*

1. Only for teladoc equipment
2. Physical exam/auscultation is a joke
3. Needs to be device agonist. Why only iPad or apple?

### 5/5 — Lanftdff

*2022-08-20, version 44.1*

Uf first fcucyyyfffffotd

### 3/5 — Needs Bluetooth

*2015-09-16*

Has made major improvements. However lack of Bluetooth connectivity for two way sound is a major flaw

## Frequently asked questions about Teladoc Health Provider Access

### Who can use the Teladoc Health Provider Access app?

The Teladoc Health Provider Access app is exclusively for medical professionals providing patient care. Your healthcare facility must have purchased or have permission to use Teladoc Health Patient Access devices to utilize this application.

### What are the system requirements for Teladoc Health Provider Access?

The app is available for iPhone and iPad. Teladoc Health recommends using a high-speed WiFi connection for the best experience, though it also supports 4G cellular connections.

### Is Teladoc Health Provider Access secure and HIPAA compliant?

Yes, the Teladoc Health Provider Access app is HIPAA compliant, ensuring safe, secure, and encrypted access to patients. It operates on a secure cloud-based network with advanced security protocols.

### How does the video quality adapt on Teladoc Health Provider Access?

The app features a dynamic video optimizer that adjusts bandwidth, frame rate, and video resolution based on the quality of your internet connection. This ensures a high-quality, low-latency telehealth experience.

### What kind of technical support is available for Teladoc Health Provider Access?

Users of the Teladoc Health Provider Access app receive 24/7 technical support services. This ensures that medical professionals can get assistance whenever they need it.

### Does Teladoc Health Provider Access have ads?

No, the Teladoc Health Provider Access app does not contain advertisements. It is designed to provide an uninterrupted and professional experience for medical consultations.

### How often is Teladoc Health Provider Access updated?

The latest version of Teladoc Health Provider Access is 49.3, last updated on April 2, 2026. Updates typically include improvements to performance, security, and new features to enhance the telemedicine experience.

### What is the user sentiment for Teladoc Health Provider Access?

Based on the available data, Teladoc Health Provider Access has a high rating of 4.5 stars from 13 ratings, indicating generally positive user sentiment among medical professionals.

## Version history (last 5 releases)

### 50.0.2 — 2026-08-04

Fixed a UI issue in the Care Location list that could cause the app to become unresponsive on some devices

### 50.0.1 — 2026-07-21

Connectivity and session stability improvements.
Improved usability of patient information panel in calls with multiple patients.

### 49.3 — 2026-04-02

This version improves patient profile handling, enables screen sharing, and fixes various functionality and stability issues.

### 49.1.0 — 2025-07-15

iOS Provider Access App 49.1 resolves problems with connections to Teladoc Viewpoint devices.

### 49.0.0 — 2025-06-03

iOS Provider Access App 49.0 enables providers to select and show NIH Stroke Scale (NIHSS) images within telemedicine visits. The images with text are available in English and Spanish.
Please note that the practice admin must enable this capability in the practice configuration.

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## More apps by InTouch Technologies, Inc.

- [Teladoc Health Viewpoint](https://appshunter.io/ios/app/teladoc-health-viewpoint/id1114202186)
- [Teladoc Health Patient](https://appshunter.io/ios/app/teladoc-health-patient/id1234068517)
- [Teladoc Health Provider](https://appshunter.io/ios/app/teladoc-health-provider/id1416079653)
- [Acute Telemed Consult Request](https://appshunter.io/ios/app/acute-telemed-consult-request/id1589805307)

All apps by InTouch Technologies, Inc.: https://appshunter.io/developer/566427471

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*