# Teladoc Health

> Virtual healthcare provider offering 24/7 urgent care, primary care, therapy, and wellness programs. (iPhone/iPad app by Teladoc.)

- Source: https://appshunter.io/ios/app/teladoc-health/id1470137188 (this page in markdown: same URL + `.md`)
- Developer: [Teladoc](https://appshunter.io/developer/656872790)
- Category: Medical
- Price: Free
- Rating: 4.58/5 from 2,640 App Store ratings · 56 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 241 MB
- Languages: Danish, English, French, Spanish
- Released: 2019-08-19
- Data updated: 2026-09-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teladoc-health/id1470137188/reviews.md

## What is Teladoc Health?

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.  
 
EXPERIENCE AND EXCELLENCE 
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away. 

SEAMLESS CARE FOR ALL OF YOU 
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us.

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.   

PERSONAL AND PERSONALIZED 
Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together. 

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track. 

OUR SERVICES INCLUDE:
 
24/7 CARE 
On-demand appointments any time of day with board-certified physicians for:   
- Colds and flu 
- Pink eye 
- Sore throats 
- Sinus infections 
- Rashes 

PRIMARY CARE 
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for: 
- Routine checkups and preventive care 
- Goal-setting and a personalized care plan 
- Lab orders (bloodwork) 
- Checking blood pressure and other vitals
- Managing chronic conditions 

CONDITION MANAGEMENT 
Depending on your coverage, you may be eligible for: 
- Programs to help manage conditions like diabetes and high blood pressure 
- Connected devices like a blood glucose meter or blood pressure monitor 
- Expert health coaching 
- Health data, trends and actionable insights 
 
MENTAL HEALTH 
Licensed therapists, psychiatrists and self-guided content for help with: 
- Anxiety and stress 
- Depression or not feeling yourself 
- Relationship conflicts 
- Trauma 

NUTRITION 
Registered dietitians who can help with: 
- Weight loss 
- Diabetes 
- High blood pressure 
- Digestive issues 
- Food allergies 
 
DERMATOLOGY 
Dermatologists who diagnose and treat common skin conditions, such as: 
- Acne 
- Psoriasis 
- Eczema 
- Rosacea 
- Skin infections 

Your coverage might also provide access to: 
- Specialists for a second opinion on surgery, a diagnosis or treatment plan 
- Therapy and coaching to help with back and joint pain 
- Imaging and sexual health testing referrals 

CHECK YOUR COVERAGE 
Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees.  
 
SECURE AND CONFIDENTIAL 
We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA). 
  
AWARDS AND RECOGNITION 
- Company of the Year—Healthcare Dive, 2020 
- World’s Most Innovative Companies—Fast Company, 2021 
- Largest Virtual Care Company—Forbes, 2020

## Key features

- 24/7 on-demand urgent care
- Virtual primary care physicians
- Licensed therapists and psychiatrists
- Registered dietitians
- Condition management programs
- Integration with Apple Health
- In-home lab services referral

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/teladoc-health/id1470137188/reviews.md

### 5/5 — First visit

*2026-09-09, version 5.20.3*

Very easy to use.

### 1/5 — Suis en attente??

*2026-08-02, version 5.20.3*

Je sais pas si je suis en attente de consultation pour ma fille. J’attend sans savoir si j’attend pour rien. Si j’écoute un video sur mon téléphoné en attendant je suis sorti de la salle d’attente. Je dois attendre combien de temps? 5 minutes, 5 heures, 5 jours??

### 1/5 — Don’t waste your time

*2026-07-24, version 5.20.3*

Wait 5 days for a doctor to call you back is ridiculous. Just go to ER

### 1/5 — Zagh

*2026-07-20, version 5.20.3*

My experience with this clinic today was beyond disgraceful — it was reckless, hostile, and dangerously incompetent. What happened with Dr. Lodevico is something I would expect from someone completely unfit to work in healthcare. I had an appointment scheduled for July 20, 2026, booked days in advance for a simple medication refill. I even attached a photo of the medication to make the process idiot-proof. When Dr. Lodevico called, she asked for the medication name. I told her to check the attachment because I was driving. Instead of doing her job, she decided to lecture me with, “Next time don’t ask for service while you are driving.”

This was intrusive, unprofessional, and frankly none of her business. I did not ask for any “special service,” and I still have no idea what imaginary scenario she invented in her head.

When I told her to issue the medication and keep her unsolicited advice to herself, she escalated the situation by calling me rude — while she was the one acting arrogant, condescending, and completely out of control. Then she crossed a line that no medical professional should ever cross:

She cancelled my appointment out of spite, without issuing my prescription.
She left me with zero medication at home, knowingly putting my health at risk because she didn’t like being told to stop giving irrelevant advice.

This is not just unprofessional — it is dangerous behaviour from someone who clearly should not be dealing with patients.

I called the clinic for help. Raphael answered and left me waiting 32 minutes with absolutely no assistance. His “solution” was to book me again on Thursday — which I refused and still refuse. It is NOT my problem that this doctor decided to cancel my appointment for personal reasons. I needed my medication today, not days later.

This clinic’s carelessness is shocking. The level of negligence I experienced today is something I would expect from a place that has no standards, no accountability, and no respect for patient safety. You are responsible for any harm caused by this mess.

I expect immediate action against this doctor and immediate issuance of my medication.
What happened today was not just unacceptable — it was outrageous, irresponsible, and absolutely disgraceful.

### 1/5 — Unreliable

*2026-07-13, version 5.20.3*

You are more likely to have the appointment canceled than to actually talk to a doctor/nurse.  They will confirm the appointment,  send you reminders 10 minutes before hand and then cancel at the last minute.  They have made errors with prescriptions and never fixed them despite being informed of their mistake.  Awful service.

### 5/5 — Best

*2026-07-06, version 5.20.3*

The doctor provided the best medical experience I have had in 8 years. They actually listen to your concerns and try to understand your side and provide realistic solutions.

### 1/5 — Waste of time

*2026-06-04, version 5.20.3*

I would not recommend this app to anyone. The app shows doctors as available, and after booking, you receive a confirmation that your appointment is confirmed. However, shortly afterward, a customer service representative calls to inform you that the doctor is actually unavailable and that your appointment must be rescheduled for two or three days later.

This is especially frustrating and unhelpful if you are in pain or need urgent medical attention. The availability displayed in the app does not seem to reflect the doctors' actual schedules, making it unreliable when timely care is needed.

### 5/5 — Convenience of Teladoc

*2026-06-03, version 5.20.3*

Because I have a brain injury, I struggle to drive the 30 minutes in order to see my family doctor when I’m sick. It is so nice to be able to have a phone call or video visit, saving me time and money.

### 5/5 — Parfait

*2026-05-24, version 5.20.3*

Tellement pratique pour les urgences mineures. Merci

### 1/5 — Very Disappointed

*2026-05-21, version 5.20.3*

I received a voicemail that my appointment was rescheduled, the rescheduled time was not shown in the app but thankfully I listen to voicemail. I was waiting for my rescheduled timeslot, got an email saying the doctor was starting the call and to go to the app but the app did not provide any means to join the call. So the doctor noted me as a no-show even though I was here waiting to speak with them. Teledoc needs a major technical overhaul.

## Frequently asked questions about Teladoc Health

### What services does Teladoc Health offer?

Teladoc Health offers 24/7 urgent care for common illnesses, virtual primary care for routine checkups and chronic condition management, mental health services with licensed therapists and psychiatrists, nutrition counseling with registered dietitians, and dermatology consultations.

### How does Teladoc Health compare to in-person doctor visits?

Teladoc Health provides convenient virtual visits that can save time and travel. Video and phone visits have no time limits, allowing for more in-depth discussions with care providers compared to typical 15-minute appointments.

### Can I use Teladoc Health for mental health concerns?

Yes, Teladoc Health provides access to licensed therapists and psychiatrists for a variety of mental health needs, including anxiety, stress, depression, and relationship conflicts. They also offer self-guided content for mental well-being.

### Does Teladoc Health integrate with other health apps or devices?

Yes, the app integrates with connected devices and Apple Health, allowing users to share their health data with their care team. This data can be analyzed during appointments or on the go to help users track their progress.

### What is the cost of using Teladoc Health?

The app is free to download. The cost of care can be very affordable, with copays as low as $0 for insured users. Specific pricing may vary based on insurance coverage.

### How often is Teladoc Health updated?

The latest version of Teladoc Health is 5.20.3, which was last updated on August 25, 2025. Updates typically include new features, performance improvements, and bug fixes to ensure a smooth user experience.

### What is the age rating for Teladoc Health?

Teladoc Health has an age rating of 12+. This indicates that the content and services are generally suitable for users aged 12 and older.

### Does Teladoc Health have ads?

The provided data does not indicate that Teladoc Health contains advertisements. It is designed to provide a seamless healthcare experience without ad interruptions.

## Version history (last 1 release)

### 5.20.3 — 2025-08-25

Device Data on Home Screen: Participants in chronic condition management programs can now easily track connected device data directly from the home screen.
Performance Enhancements: Enjoy a faster, smoother experience with app speed improvements.
Bug Fixes & Quality Updates: We've fixed some bugs and made behind-the-scenes improvements for a more reliable app experience.

## More apps by Teladoc

- [Teladoc Health](https://appshunter.io/ios/app/teladoc-health/id656872607)
- [HY](https://appshunter.io/ios/app/hy/id968130199)
- [Global Care On Demand](https://appshunter.io/ios/app/global-care-on-demand/id1447432645)
- [Advance Medical Member Portal](https://appshunter.io/ios/app/advance-medical-member-portal/id1482721019)
- [Virtual Care by TDH Provider](https://appshunter.io/ios/app/virtual-care-by-tdh-provider/id1502754419)

All apps by Teladoc: https://appshunter.io/developer/656872790

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*