# Teladoc Health — Telehealth & Condition Mgmt

> Virtual healthcare services including urgent care, primary care, therapy, and condition management. (iPhone/iPad app by Teladoc.)

- Source: https://appshunter.io/ios/app/teladoc-health/id656872607 (this page in markdown: same URL + `.md`)
- Developer: [Teladoc](https://appshunter.io/developer/656872790)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 728,672 App Store ratings · 1,308 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 381 MB
- Languages: American English, Danish, French (France), European Spanish
- Released: 2013-06-11
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/teladoc-health/id656872607/reviews.md

## What is Teladoc Health?

Teladoc Health is the leader in virtual care. Our doctors diagnose, treat and prescribe when
needed. You can also use our app to help manage weight, diabetes, blood pressure and your
overall health.

Our services include:

24/7 CARE
-On-demand visits with board-certified doctors and nurse practitioners
-Help with time-sensitive concerns like cold and flu
-Prescriptions and limited refills

PRIMARY CARE
-Care provider who gets to know you over time
-Annual checkups and ongoing care
-Prescriptions, lab tests and referrals

CONDITION MANAGEMENT
-Help managing weight, blood sugar and blood pressure
-Connected scale, blood glucose meter or blood pressure monitor
-Tips and tools to help manage your health, including AI-powered food tracking
-Unlimited 1:1 health coaching
-GLP-1 support for those who qualify

MENTAL HEALTH
-Therapists, psychiatrists and coaches
-Personalized digital program
-Help with stress, anxiety, depression, relationships and more

DERMATOLOGY
-Photo review of skin concerns
-Treatment plan delivered by message within 24 hours
-Prescriptions and limited refills

NUTRITION
-Registered dietitians
-Help with your conditions and goals
-Personalized meal plans, grocery guides and more

SEXUAL HEALTH
-Confidential lab testing for STDs through STDcheck.com
-Results in under three days

SECOND OPINIONS
-Expert opinions on diagnoses and care
-Help choosing a treatment
-Many available specialties

***

Care at Teladoc Health is:

COVERED BY MOST MAJOR HEALTH INSURERS
More than 1 in 4 Americans have Teladoc Health coverage through their employer or health
insurance. When you create an account, we’ll help you check if you’re covered. But coverage isn’t
required. Many services are available without it.

PERSONALIZED
Our care providers get to know you and tend to every part of your well-being. We also offer digital
tools and programs designed around your needs. You can even connect Apple Health to sync your
data and get health insights.

CONVENIENT
We can address most common health needs anytime, anywhere. With some programs, you’ll get a
blood pressure monitor, scale or blood glucose meter sent to your home. We also offer in-home
lab services and prescription delivery in some locations. If you need in-person care, we can refer
you to in-network providers.

HIGH-QUALITY
Teladoc Health has been caring for people virtually for more than 20 years. More than 50 million
visits later, we’re the leader in virtual care. Newsweek has recognized us as one of the most
trustworthy companies in America. USA Today has called us one of America’s most trusted brands.

PRIVATE AND SECURE
Teladoc Health takes your privacy seriously. Your health information is protected by federal and
state laws, including HIPAA. View our privacy policies for more information on how Teladoc Health
uses your personal information: https://www.teladochealth.com/legal/privacy-policy.

## Key features

- 24/7 on-demand urgent care
- Virtual primary care physicians
- Mental health therapy and psychiatry
- Condition management programs
- Nutrition counseling
- Dermatology services
- Integration with Apple Health

## Chart rankings

- #26 in Top Free · Medical (US App Store)

## What do users think of Teladoc Health?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and efficient service
- 💰 Affordable and covered by insurance
- 👍 Convenient and easy to use
- 🤖 Helpful and professional doctors
- 🏥 Useful for common medical issues

**Cons**

- 🐛 Glitchy and buggy app
- 📞 Long wait times and poor customer service
- 🚫 Inability to prescribe certain medications
- 🔍 Difficulty finding and scheduling with providers
- 💳 Unexpected charges and billing issues

**Commonly reported bugs**

- Frequent app crashes and freezes
- Issues with logging in and accessing accounts
- Unreliable video/audio quality during calls
- Inconsistent and confusing appointment scheduling

**Most requested features**

- Improved syncing with Apple Health
- Better communication and follow-up from providers
- Ability to choose and rate specific providers
- More transparency around services and limitations

## Recent user reviews (10 of 1,308)

All indexed reviews: https://appshunter.io/ios/app/teladoc-health/id656872607/reviews.md

### 1/5 — Wasted time unable to help me

*2026-08-28, version 5.33*

The only medication that works to relieve my neck pain is prednisone. I was just informed you guys are no longer prescribing that to patients. So now I am going to be billed for an absolute waste of an appointment when you guys have ALWAYS been fine giving prednisone for this reason

### 5/5 — Aches and pains

*2026-08-28, version 5.33*

Always there for you

### 1/5 — Glitches

*2026-08-28, version 5.33*

This app has a lot of glitches

### 4/5 — Generally Good but…

*2026-08-28, version 5.33*

I use the app to track my daily blood glucose and weekly blood pressure readings. Had a glitch a few weeks ago where glucose readings wouldn’t sync. That resolved itself, but my blood pressure readings haven’t synced since July 4 (8 weeks ago.) I keep getting a message to make sure my phone is connected to the internet. It is. Other than this, it’s been a reliable app and good source for information.

### 5/5 — So convenient!!

*2026-08-27, version 5.32*

I am so thankful for this quick, accurate, and reliable service. It really helps mothers who can't get off work to take their children to the doctor's office. I am so thankful for this quick, accurate, and reliable service. It really helps mothers who can't get off work to take their children to the doctor's office.

### 1/5 — horrible website

*2026-08-27, version 5.32*

cannot switch to another account holder. difficult to navigate

### 1/5 — Long wait and Dr in Rush

*2026-08-26, version 5.32*

Waited for almost 20 minutes for dr to join then Dr was in a rush to end the call

### 1/5 — Waste of Time

*2026-08-26, version 5.32*

Doctor refused to give me medicine for a sinus infection because it was 10 days. Waste of money.

### 1/5 — Why did you prescribe over-the-counter medication

*2026-08-26, version 5.32*

I have an upper respiratory infection that requires antibiotics, and the physician I talked to yesterday sent a prescription for Flonase. This is an over-the-counter medication, and the pharmacy tried to charge me a $34 copay. This is not a copay it's a kickback. I don't need flonase. I need antibiotics for a sinus infection.

### 5/5 — Quick and easy

*2026-08-26, version 5.32*

Very professional, listened and was in and out faster than doctor office.

## Frequently asked questions about Teladoc Health

### What services does Teladoc Health offer?

Teladoc Health offers a comprehensive suite of virtual healthcare services. This includes 24/7 on-demand urgent care for common ailments, virtual primary care for routine checkups and chronic condition management, mental health services with licensed therapists and psychiatrists, nutrition counseling with registered dietitians, and dermatology consultations. They also provide condition management programs and referrals for in-person care when needed.

### How does Teladoc Health work?

You can access care through the app by connecting with board-certified physicians, therapists, dietitians, and other healthcare professionals. The app allows for on-demand appointments or scheduling primary care visits. It also integrates with connected devices and Apple Health to provide data-driven insights for personalized care plans and health goal tracking.

### Is Teladoc Health covered by insurance?

Coverage for Teladoc Health services may be provided by your health insurance or employer. The app allows you to check your coverage to see which telemedicine services are available to you. For many services, your copay for care could be as low as $0 with insurance.

### What kind of conditions can be treated with Teladoc Health?

Teladoc Health can treat a wide range of conditions. This includes common illnesses like colds, flu, sore throats, and sinus infections for urgent care. For primary care, they manage routine checkups and chronic conditions. Mental health services address anxiety, depression, and relationship issues. They also offer support for conditions like diabetes, high blood pressure, digestive issues, and various skin conditions.

### Is my health information secure with Teladoc Health?

Yes, Teladoc Health prioritizes the security and confidentiality of your health information. The app is designed to be secure and confidential, ensuring that your personal health data is protected.

## Version history (last 5 releases)

### 5.33 — 2026-08-27

We’ve made some improvements:
• Performance updates to increase the app’s speed
• Bug fixes to make the app more reliable

### 5.32 — 2026-08-11

We’ve made some improvements:
• Performance updates to increase the app’s speed
• Bug fixes to make the app more reliable

### 5.31 — 2026-07-16

We’ve made some improvements:  

Performance updates to increase the app’s speed  
Bug fixes to make the app more reliable

### 5.30 — 2026-06-23

We’ve made some improvements:  

Performance updates to increase the app’s speed  
Bug fixes to make the app more reliable

### 5.29 — 2026-06-01

We’ve made some improvements:  

Performance updates to increase the app’s speed  
Bug fixes to make the app more reliable

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## More apps by Teladoc

- [HY](https://appshunter.io/ios/app/hy/id968130199)
- [Global Care On Demand](https://appshunter.io/ios/app/global-care-on-demand/id1447432645)
- [Teladoc Health](https://appshunter.io/ios/app/teladoc-health/id1470137188)
- [Advance Medical Member Portal](https://appshunter.io/ios/app/advance-medical-member-portal/id1482721019)
- [Virtual Care by TDH Provider](https://appshunter.io/ios/app/virtual-care-by-tdh-provider/id1502754419)

All apps by Teladoc: https://appshunter.io/developer/656872790

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*