# Telecel Play (Ghana) > Telecel Ghana mobile app for account management, payments, and services. (iPhone/iPad app by Ghana Telecommunications Company Limited.) - Source: https://appshunter.io/ios/app/telecel-play-ghana/id1440915381 (this page in markdown: same URL + `.md`) - Developer: [Ghana Telecommunications Company Limited](https://appshunter.io/developer/1058492751) - Category: Utilities - Price: Free - Rating: 4.60/5 from 16,022 App Store ratings · 284 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 356 MB - Languages: American English - Released: 2018-11-05 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/telecel-play-ghana/id1440915381/reviews.md ## What is Telecel Play (Ghana)? Introducing the all-new Telecel Play App! New Features • Modern interface: It is now much easier and faster to find the things that matter to you on Telecel Play! • Telecel Cash: Send money to all networks and local bank accounts; buy airtime for self and others; pay for your Telecel broadband service and buy bundles including your favorite Special Bundles. Telecel Play is a FREE app developed with you in mind. Check out products and services, Purchase packages, Find a retail store, Manage your account, Pay bills and so much more with Telecel Play. What benefits do you get from using the app? • Explore and activate new data plans • Select your favorite voice and data packages • Access bills and payments for Fixed Broadband • Contact us through our help lines • Monitor your minutes, texts and data allowance on-the-go • Top up and transfer airtime • Locate the nearest Retail Shop with a built-in Store-finder feature • View details on Telecel offers and purchase directly from the app • Activate / Deactivate Value Added Service • Access a wealth of information about our promotions and plans Below are the reasons for seeking various permissions while installing the app. We do not save any of this information on our systems. Storage: We save some small data locally on your phone to avoid frequent access of network. This also helps the app to launch faster. Things to remember • You will need a Valid Telecel number and a password to use the app. • Purchase of application is free however download charges do apply for downloading from the App Store. • If you use the app abroad, standard international charges will apply. ## Key features - Telecel Cash money transfers - Airtime and data bundle purchases - Broadband bill payments - Account management and monitoring - Retail store locator - Access to promotions and offers ## What do users think of Telecel Play (Ghana)? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 🚀 Efficient app performance - 💡 Useful features like Vodafone cash - 🌟 Overall good user experience **Cons** - 🐛 Frequent app crashes and bugs - 🔒 Login and authentication issues - ⏱️ Slow app performance and loading times - 🔄 Automatic logout problems **Commonly reported bugs** - Unable to login or sign up - App freezes or gets stuck on a white screen - Incorrect or outdated information displayed - Transactions not going through properly **Most requested features** - Add option to report bugs directly in the app - Improve data bundle management and visibility - Allow purchasing airtime for other networks - Provide more privacy options for account balance ## Recent user reviews (10 of 284) All indexed reviews: https://appshunter.io/ios/app/telecel-play-ghana/id1440915381/reviews.md ### 3/5 — Confirming transactions *2026-08-20, version 26.8.1* I can’t use the app because of the biometric feature that confirms the transaction. My front camera is not working so I’m not able to use my faceID after dialling my PIN code. I tried turning the biometrics off but still ### 1/5 — Too many updates *2026-08-13, version 26.8.1* Every three days there’s a new update, the one that bothers me the most it you have to update before you can use the app. It’s very bad please do something about the regular updates,it’s too much ### 4/5 — SMS *2026-08-07, version 26.8.1* Can’t buy sms with the app ### 1/5 — Face recognition not working *2026-08-06, version 26.8.1* Whenever I try sending money they ask for face recognition which is not working cos it keeps on saying failed so I’m not able to send money through the app ### 2/5 — Number of FBB accounts *2026-08-06, version 26.8.1* Limiting the number of accounts that can be added on the app to 5 is a no no, how can one accounts which he’s managing in an establishment? ### 3/5 — Too many mandatory update *2026-08-06, version 26.8.1* Considering the size of the application, the consistent updates disrupt the app's use; sometimes you run low on data. You try to make transactions on the app, but due to the frequent updates, it makes it more difficult, at least there should be notifications for the updates so users can do it at their own convenience not impromptu. Kindly look into that, Thank you ### 1/5 — Verification process not working *2026-08-06, version 26.8.1* I have tried to verify with the face capture several time for the past two months now and it’s still not working. Please fix it ### 1/5 — Big-Emmy *2026-08-06, version 26.8.1* This Telecel app is now rubbish, I have been doing my facial recognition for more than a month now, it’s not working. Esewaraaaa. 😏😏 ### 1/5 — Poor verification on the app *2026-08-06, version 26.8.1* It’s always saying verification failed each you want to do face verification to see your account balance ### 1/5 — At first I thought it was my phone herh Telecel 😂 *2026-08-06, version 26.8.1* No matter hard I try “IDENTIFY VERIFICATION FAILED”…try again you people should not try what you can complete oh., simple and best example are like the GHANA PAY & MTN MOMO APP VERY EASY AND CONVENIENT anyway I just deleted the app nothing is wrong with my phone 📱 ## Frequently asked questions about Telecel Play (Ghana) ### What does the Telecel Play app do? The Telecel Play app allows Telecel Ghana subscribers to manage their mobile and broadband services. You can send money, pay bills, purchase airtime and data bundles, monitor your usage, and locate retail stores. It provides a modern interface for easy access to various Telecel products and services. ### What are the key features of the Telecel Play app? Key features include Telecel Cash for sending money and buying airtime, purchasing data bundles and special offers, paying for Telecel broadband services, managing your account, and locating the nearest retail shop. You can also monitor your minutes, texts, and data allowance on-the-go. ### Is the Telecel Play app free to use? Yes, the Telecel Play app is free to download and use. While the application purchase is free, standard download charges may apply when downloading from the App Store. If you use the app abroad, standard international charges will apply. ### What do I need to use the Telecel Play app? To use the Telecel Play app, you will need a valid Telecel number and a password. The app also requests certain permissions, such as storage, to save small data locally on your phone for faster launching and to avoid frequent network access. ### Can I use Telecel Play to pay bills and buy services? Yes, you can use the Telecel Play app to pay bills, including your Telecel broadband service. You can also purchase airtime for yourself and others, buy data bundles, and activate or deactivate Value Added Services. The app provides access to information about promotions and plans for direct purchase. ## Version history (last 5 releases) ### 26.8.1 — 2026-08-06 We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App ### 26.6.1 — 2026-06-24 Personalize Your Experience Customize your home page to put the features and content you use most right where you want them. Fresh Icon Styles Give the app a new look by choosing icon styles that match your preference and personality. Enhanced Security Improvements We've strengthened security to provide a safer, more secure experience and better protect your account. Update now and make the app truly yours! ### 26.4.1 — 2026-04-08 We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App ### 26.2.2 — 2026-02-25 We update the app regularly to fix bugs, optimise performance and improve the experience Thanks for using Telecel Play App ### 26.2.1 — 2026-02-09 Fixed issue with crashes on iOS 15 and iPhone 7 users Improvements & Bug Fixes ## Apps similar to Telecel Play (Ghana) | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hushed: US Second Phone Number](https://appshunter.io/ios/app/hushed-us-second-phone-number/id600520752) | 4.6 (22,595) | Free | Utilities | | [Avast Secureline VPN Proxy](https://appshunter.io/ios/app/avast-secureline-vpn-proxy/id793096595) | 4.7 (23,385) | Free | Utilities | | [AirVoice Wireless](https://appshunter.io/ios/app/airvoice-wireless/id1636922968) | 4.1 (1,814) | Free | Utilities | | [My Vodafone](https://appshunter.io/ios/app/my-vodafone/id386764438) | 2.9 (614) | Free | Utilities | | [Xender: Transfer, Share Files](https://appshunter.io/ios/app/xender-transfer-share-files/id898129576) | 4.1 (17,356) | Free | Utilities | | [Potatso](https://appshunter.io/ios/app/potatso/id1239860606) | 4.4 (6,050) | Free | Utilities | ## More apps by Ghana Telecommunications Company Limited - [Telecel Merchant Pro](https://appshunter.io/ios/app/telecel-merchant-pro/id6760795084) All apps by Ghana Telecommunications Company Limited: https://appshunter.io/developer/1058492751 ## Related topics [telecel ghana](https://appshunter.io/ios/topics/telecel-ghana) · [telecel play app](https://appshunter.io/ios/topics/telecel-play-app) · [telcel](https://appshunter.io/ios/topics/telcel) · [telcell wallet](https://appshunter.io/ios/topics/telcell-wallet) · [dstv ghana](https://appshunter.io/ios/topics/dstv-ghana) · [zmobile ghana](https://appshunter.io/ios/topics/zmobile-ghana) · [dvb mobil](https://appshunter.io/ios/topics/dvb-mobil) · [istari ghana](https://appshunter.io/ios/topics/istari-ghana) · [betway ghana](https://appshunter.io/ios/topics/betway-ghana) · [golden west telecommunications](https://appshunter.io/ios/topics/golden-west-telecommunications) · [vodafone](https://appshunter.io/ios/topics/vodafone) · [hubtel ghana](https://appshunter.io/ios/topics/hubtel-ghana) · [airteltigo](https://appshunter.io/ios/topics/airteltigo) · [bbtel](https://appshunter.io/ios/topics/bbtel) · [chunghwa telecom](https://appshunter.io/ios/topics/chunghwa-telecom) · [minha led telecom](https://appshunter.io/ios/topics/minha-led-telecom) · [ghanapay](https://appshunter.io/ios/topics/ghanapay) · [mtn ghana](https://appshunter.io/ios/topics/mtn-ghana) · [my mtn app ghana](https://appshunter.io/ios/topics/my-mtn-app-ghana) · [mymtn ghana](https://appshunter.io/ios/topics/mymtn-ghana) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*