# Telecharge Broadway Tickets — Broadway Box Office

> Official Broadway ticket seller with direct box office access and transparent pricing. (iPhone/iPad app by The Shubert Organization, Inc..)

- Source: https://appshunter.io/ios/app/telecharge-broadway-tickets/id717246762 (this page in markdown: same URL + `.md`)
- Developer: [The Shubert Organization, Inc.](https://appshunter.io/developer/717246765)
- Category: Entertainment
- Price: Free
- Rating: 2.80/5 from 30 App Store ratings · 75 written reviews indexed
- Age rating: 9+
- Requires: iOS 16.0 · 2 MB
- Languages: American English
- Released: 2013-10-05
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telecharge-broadway-tickets/id717246762/reviews.md

## What is Telecharge Broadway Tickets?

DIRECT FROM THE BOX OFFICE
As the primary authorized seller for most Broadway shows, Telecharge has direct access to the best seats in the house - the same availability as the box office.

NEVER OVERPAY FOR BROADWAY
Telecharge is an official ticket seller, not a broker or reseller. We never mark up the established price of the ticket. Our low service charges are clearly shown during the purchase process.

FEATURES
No fine print - your ticket location, star absences, and any fees are clearly communicated
Always know what to expect at the theatre
Low-price tickets through our lottery, rush, and discount offers
Access tickets in presales before the general public
American Express Early Access and Preferred Access

## Key features

- Direct box office access
- No price markups
- Clear ticket location and fee communication
- Lottery, rush, and discount offers
- Presale access
- American Express Early Access

## What do users think of Telecharge Broadway Tickets?

Overall sentiment: negative

**Pros**

- 👍 User-friendly design (recent)
- 🚀 Quick ticket booking (recent)
- 💡 Grouped discounts/lotteries (recent)
- 👍 Easy navigation (recent)
- 👍 Simple design (recent)
- 👍 Sort/filter options (recent)
- 🚀 Fast performance (recent)
- 👍 Access to all shows (recent)
- 👍 Reasonable prices (recent)
- 👍 Easy to use (recent)
- 👍 Seamless booking (recent)

**Cons**

- 🐛 Buggy and glitchy
- 🐛 Constantly cancels orders
- 🐛 White screen issues
- 🐛 Won't load homepage
- 🐛 Feels like old app
- 🐛 No backwards navigation
- 🐛 Redirects to website
- 🐛 Painfully slow
- 🐛 Can't download tickets
- 🐛 User constantly re-logs in
- 🐛 App crashes
- 🐛 Will not add tickets to Apple Wallet
- 🐛 Awful website integration
- 🐛 Unreliable
- 🐛 Useless app and website
- 🐛 Payment errors
- 🐛 Constantly shows 404 error
- 🐛 No personalization
- 🐛 Doesn't show ticket purchases
- 🐛 Misplaces tickets
- 🐛 Puts users on hold
- 🐛 Limited functionality
- 🐛 No account integration
- 🐛 Charges tons of fees
- 🐛 Worthless app
- 🐛 Cannot see purchased tickets
- 🐛 Takes forever to load
- 🐛 Does not store purchased tickets
- 🐛 Does not store account info
- 🐛 No seating chart
- 🐛 Worthless search engine
- 🐛 No way to set up account
- 🐛 Cumbersome search function
- 🐛 No access to account
- 🐛 Stuck on loading screen
- 🐛 Crashes frequently
- 🐛 Incredibly bad app
- 🐛 Rarely loads properly
- 🐛 Buffers endlessly
- 🐛 Not user friendly
- 🐛 Horrific interface
- 🐛 Janky and slow
- 🐛 Broken app
- 🐛 No functionality
- 🐛 Poorly designed
- 🐛 Can't complete transaction
- 🐛 Missing important features
- 🐛 Outdated
- 🐛 Slow
- 🐛 Difficult to navigate
- 🐛 Bad for business
- 🐛 Drives away business
- 🐛 Super buggy
- 🐛 Crashes frequently
- 🐛 Charging service fees for poor service

**Commonly reported bugs**

- System created new account
- App does not open
- Constantly cancels order
- Gives white screen
- Won't load homepage
- No backwards navigation
- Redirects to website
- Painfully slow
- Can't download tickets
- User constantly has to re-log in
- App crashes
- Will not add tickets to Apple Wallet
- Awful website integration
- Unreliable
- Useless app and website
- Payment errors
- Constantly shows 404 error page
- No personalization
- Doesn't show ticket purchases
- Misplaces tickets
- Puts users on hold
- Limited functionality
- No account integration
- Charges tons of fees
- Worthless app
- Cannot see purchased tickets
- Takes forever to load
- Does not store purchased tickets
- Does not store account information
- No seating chart
- Worthless search engine
- No way to set up an account
- Cumbersome search function
- No access to account
- Stuck on loading screen
- Crashes frequently
- Incredibly bad app
- Rarely loads properly
- Buffers endlessly
- Not user friendly
- Horrific interface
- Janky and slow
- Broken app
- No functionality
- Poorly designed
- Can't complete transaction
- Missing important features
- Outdated
- Slow
- Difficult to navigate
- Bad for business
- Drives away business
- Super buggy
- Crashes frequently
- Charging service fees for poor service
- App is a wrapper on the website
- Website works fine, app shows 404
- Hard restart does not resolve issue
- Misplace tickets
- Put you on hold forever
- Never received email for tickets
- Horrible app, very limited functionality
- App is nothing more than a way to search and buy
- If something goes wrong, app will not help
- No account integration
- Tickets don't show up
- No personalized experience
- Cannot download tickets to phone
- Cannot see purchased tickets
- App is only a search engine
- No way to set up an account
- App has no integration with today's technology
- Not worth the download
- App is awful
- Too buggy
- Too difficult to navigate
- Cannot get tickets via this app
- Constantly stuck on loading screen
- Crashes
- Search function is cumbersome
- Only premium tickets shown unless 'see other seats' clicked
- No way to access account
- App solely for purchasing tickets
- Rarely loads properly
- Useless 90% of the time
- Where are my tickets
- Cannot figure out how to open tickets
- Guess I have to print them out
- App is crap
- Tried to buy tickets, got error message
- Charged multiple times, no tickets received
- Customer service on hold for 40 minutes
- Pointless app
- Can't see account or tickets purchased
- Takes forever to load
- App is only a search engine
- Does not store purchased tickets or account info
- Does not show seat selection on seating chart
- Only a search engine for shows
- Cannot find or store tix
- No way to set up an account
- Deserves zero stars
- See Ticketmaster, live nation sites
- A list of show times only
- Any phone can look up event availability using a browser
- Could this be the worst app ever made?
- How can this company still be in business?
- You're doing a huge disservice to your business
- Invest a little money or I'll find myself on stubhub or Ticketmaster
- Absolutely the worst though no surprise since the website itself is just as bad
- This is the actual worst app on my phone
- It's not possible to get tickets via this app
- After an hour trying to get through their buggy website you download the app
- App has 1 Star
- Accept the worse seats for the same price
- Due to your unusual activity you can't purchase tickets right now
- Call our office if you think it's an error
- The office is close so you snap
- You're unusual. You're the error Telecharge
- I can't count the amount of time I've spent dealing with the monopolistic mess that is Telecharge
- -100 stars
- Shape up but please just die and let Ticketmaster sell everything you sell
- Poor performing app doesn't make sense
- Every time I open it I have problems
- It buffers endlessly, telling me it's 'updating'
- It never stops updating
- The only way to use it is to delete and reinstall the app
- It's not user friendly or convenient
- I just be able to click 'view my tickets' and be relocated to the bar code of my tickets
- Pathetic
- Useless app
- Of no other value
- This app is for ticket purchases only
- Can't log into your account
- Can't get downloaded tickets
- Can't use computer to transfer download to phone
- Just print the tickets
- Can't search in app
- Can't select your seat from the map
- Worthless
- Piece of crap
- Couldn't get past original screens to set up an account
- Received error message when entered valid zip code
- Message said zip code not valid for state
- I guess I don't live here
- Don't waste your time
- It gets zero stars
- You are required to give it at least one
- Most useless app I've ever had the misfortune of downloading
- Telecharge: you wasted your money developing this piece of garbage app
- Throw the whole thing in the trash and start over
- Ticketmaster isn't any better so patrons are being held hostage
- Companies can't provide even a basic level of customer care
- The app is completely useless and a disgrace
- Zero stars would be generous
- FIX it please
- It rarely will load properly
- Useless 90% of the time I try to use it
- You can't see the tickets you have purchased through Telecharge
- This app never works properly
- It's always 'loading new data'
- Better to just go to their website than use this app
- Ticketmaster was the king of horribly designed web sites and apps
- This is way worse
- When I'm deciding between two shows and it's Telecharge or Ticketmaster, I go to the Ticketmaster show
- What an embarrassment of an app
- Basically useless
- Telecharge — you might do yourself a big favor by checking out Ticketmaster's app
- Garbage App
- Never works properly
- Almost always loading data, making it useless
- When it's not, shows do not show up in the search
- Developers: please make this app more functional
- Worst App I've ever experienced
- I finally went to Ticketmaster & chose a Broadway Show that they represent
- I couldn't even put in the date I wanted to buy my tix for
- Very bad for business
- Pretty much an embarrassingly useless app
- They would do themselves a favor by removing it from the App Store
- It probably drives away business
- Terrible App
- This app is not user friendly
- It's super slow
- Would be nice if you could view your tickets like Ticketmaster app allows
- Don't waste your time with this app
- If you like watching the loading icon spin round and round, you will love this app
- Silly me, I thought this might be a good app to access my Telecharge account
- Nope — just lets you buy tickets...not have a record of having done so
- One of the worst apps I've come across
- Super buggy
- Rarely can you even buy tickets without it crapping out
- They should be embarrassed
- It's Telecharge so they likely don't care due to their monopoly
- The 'loading' indicator appears randomly and never goes away
- Horrific interface
- No ability to effective purchase tickets with your an Amex or Audience Rewards member
- Run away from this disaster
- If I could give 0 stars I would
- The worst part is they have monopoly on the tickets sales for a lot of events
- This is a disgrace. Complete disgrace.
- The best part is that they charge SERVICE FEES
- How can they change service fees when what they do is actually is not service?!
- It's janky and slow
- Even after logging in it didn't save that I have access to AmEx preferred seating
- I have to re-enter my AXP card number with every. single. search.
- The worst is that it only gives me the same seat options for every show
- Orch left or right or center orch by the aisle on the side. Nothing center.
- I called AXP concierge and within 3 minutes she found dead center orch, exactly what I wanted.
- Don't waste your time with this POS app.
- It is the exact same thing as going to the website
- This app (just like the site) is really out dated
- It's slow and takes even longer than going to the website
- They should take a cue from Ticketmaster and allow you to choose your own seats on a map
- Or at least have that option
- Get with the times Telecharge!
- Is this App Discontinued?
- I just tried to use it on an iPhone 7 Plus and it's totally broken
- Please let me know.
- Absolutely terrible
- You'll be deleting this in one minute if you try it.
- This app is so bad, it damages your phone just by being on it.
- I'm deleting this app
- I hoped I'd be able to login to my account and see my upcoming tickets like you can for Ticketmaster
- You'd think they'd try to have a competitive app but their competitors are blowing them out of the water
- Even my local theaters have better apps
- Made me lose aisle seats several times
- If you switch away from app (to look at seating chart) it discards the seats you were holding and makes you start again from scratch
- Must work your way through all the options repeatedly to get to the one you wanted, IF it is still there.
- DELETED.
- Just doesn't work
- Can't actually complete a transaction
- What's the point?
- Can't limit pricing
- Can't use interactive seating chart
- It is as poorly designed as the website.

**Most requested features**

- Copy better ticketing apps
- Put purchased events on Home Screen
- Allow picking own seats
- Add tickets to Apple Wallet
- Integrate with Audience Rewards
- Allow access to account/purchased tickets
- Add account integration
- Allow users to see purchased tickets
- Add seating chart option
- Allow users to see seat selection on seating chart
- Allow users to set up an account
- Add account login functionality
- Make app more functional
- Allow users to view tickets on phone
- Add interactive seating chart
- Allow users to limit pricing
- Fix app to allow ticket purchase
- Allow effective purchase with Amex/Audience Rewards
- Allow users to choose seats on a map
- Allow users to transfer downloads to phone
- Make app more competitive
- Add dark mode option
- Improve customer service experience

## Recent user reviews (10 of 75)

All indexed reviews: https://appshunter.io/ios/app/telecharge-broadway-tickets/id717246762/reviews.md

### 1/5 — NO PUEDO COMPRAR!!

*2026-07-25, version 2.0.8*

Horrible app! Estoy queriendo comprar tickets para Chicago desde ayer a la noche!!! Nada anda, pongo para pagar y se queda en Processing y nunca sale de ahi! Pesimo

### 1/5 — The worst

*2026-06-07, version 2.0.8*

This app is a disgrace.  Buggy, glitchy, a terrible customer service experience.  Shame on you.  It's not like the tickets are such a deal that we ought to put up with this.

### 2/5 — Awful audience rewards integration

*2026-04-12, version 2.0.8*

As I was trying to add my audience rewards number, the system created me a new account.  Now I have to call audience rewards to fix that.

### 2/5 — Hidden Tickets

*2026-03-14, version 2.0.8*

This app is gen 1 and not fully baked. There are plenty of excellent ticketing apps. Copy one of them. I don’t want to feel unwelcome every time I open this app.

### 1/5 — Best Price, Worst App

*2026-02-15, version 2.0.8*

The app is almost unusable, so many glitches, blows my mind. On my my iphones, all new versions, updated, 15 pro, it constantly cancels my order, gives me a white screen, won’t even load up the home page. it feels like an app from a decade ago. No backwards navigation either. it’s like they had some make a modified version of their website and didn’t realize how cumbersome and frustrating it is. Best price tho, but i have to use their website.

### 1/5 — App does not open

*2026-01-19, version 2.0.7*

App does not open. Redirects to website.

### 1/5 — Telecharge is on nobody's side

*2025-12-14, version 2.0.7*

Not the people who want to buy tickets, not the theaters who want to sell tickets. Someone else said it best, 6 years ago: still making people cry.

### 1/5 — Everyone knows it’s the worst app

*2025-08-21, version 2.0.5*

Use any other ticketing app. I recommend TodayTix even if it is slightly more expensive Telecharge is not worth the headache.

### 1/5 — Terrible App

*2025-07-15, version 2.0.5*

Doesn’t work.  Painfully slow.  Can’t download tickets.  For such a large company, this is so much worse than apps for small non-profit organizations doing the same thing.  Very bad job.

### 2/5 — Very Unreliable

*2025-07-04, version 2.0.5*

User Constantly has to re log in. Again and again. App crashes as soon as you walk in the building. Suggest putting purchased event on the Home Screen when the user logs in.

## Frequently asked questions about Telecharge Broadway Tickets

### What is Telecharge?

Telecharge is the primary authorized seller for most Broadway shows, providing direct access to tickets just like the box office. They are an official ticket seller, not a reseller, meaning they do not mark up ticket prices.

### How does Telecharge ensure fair pricing?

Telecharge is an official ticket seller and does not act as a broker or reseller. They never mark up the established price of a ticket, and any low service charges are clearly displayed during the purchase process.

### What kind of discounts and special access does Telecharge offer?

Telecharge offers low-price tickets through their lottery, rush programs, and discount offers. They also provide access to tickets in presales before the general public and feature American Express Early Access and Preferred Access.

### What information is provided about the tickets?

The app clearly communicates ticket location, potential star absences, and any associated fees with no fine print. This ensures you always know what to expect at the theatre.

## Version history (last 5 releases)

### 2.0.8 — 2026-01-23

Minor performance improvements

### 2.0.7 — 2025-10-22

Improved ticket downloads

### 2.0.6 — 2025-10-21

Improved ticket downloads

### 2.0.5 — 2024-07-11

Improved user interface

### 2.0.4 — 2024-03-28

Improved seating chart design

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## More apps by The Shubert Organization, Inc.

- [GalaPro](https://appshunter.io/ios/app/galapro/id1050951056)

All apps by The Shubert Organization, Inc.: https://appshunter.io/developer/717246765

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*