# Telem Top-Up — Official TelEm top-up app

> Official app for topping up TelEm prepaid mobile and landline services. (iPhone/iPad app by Sint Maarten Telecommunication Holding Company N.V.)

- Source: https://appshunter.io/ios/app/telem-top-up/id1483578030 (this page in markdown: same URL + `.md`)
- Developer: [Sint Maarten Telecommunication Holding Company N.V](https://appshunter.io/developer/1559013064)
- Category: Utilities
- Price: Free
- Rating: 4.03/5 from 145 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 37 MB
- Languages: English
- Released: 2019-12-03
- Data updated: 2026-07-08
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/telem-top-up/id1483578030/reviews.md

## What is Telem Top?

Connect Better. 
Our newly redesigned TelEm app is your one-stop shop for topping-up your prepaid mobile and landline service. Modern and engaging, our new app makes it easier to add credit or a data plan to any TelEm prepaid phone - yours, a family member or a friend, in all TelEm service countries - Sint Maarten, Saba, Sint Eustatius. 

With the TelEm Top-Up App, you can:
 - Add credit to your prepaid mobile phone.
 - Purchase a prepaid data plan.
 - Recharge your prepaid landline phone.
 - Add Top-Up or purchase a data plan for family and friends with TelEm service. 
 - Schedule topups in the future. 

We’ve add new features you’ll love:
 - Top-Up Your Prepaid Landline:  You can now add credit to your TelEm prepaid landline. It’s as easy as topping-up your mobile phone.  
 - Enhanced Security: Register your mobile phone to better protect your account. We will send you message notifications whenever we see something suspicious. 
 - Schedule Multiple Autotops. Schedule Top-Ups for your service or for others and never run out of credit again. You can schedule on regular intervals - weekly, every 2 weeks, monthly. Edit or cancel anytime. You are in control.  
 - Add Your Contacts:  Add the phones of family and friends and personalize how you want their name displayed.
 - Manage Your Profile: You can now update your personal information, such as name and email address. Add your picture and to personalize. Also, tell us your birthday. We would like to know.  
 - Enhanced Transaction History: See your previous transactions right on your dashboard. 
 - Promotions Notifications: Never miss a promotion again with enhanced promotions notifications.
 - More Currencies Accepted: For users outside of Sint Maarten, Saba, Sint Eustatius, you may have the option to pay in your local currency and save. We continue to add more and more currencies. 

Plus, the same great features: 
 - Instant Recharge: Your phone will be automatically recharged upon successful payment.   
 - Sign-in with Facebook, Google and Apple: You can sign-up and sign-in using your Google, Facebook and Apple accounts. 
 - Global Access:  No matter where you are, you can top-up a TelEm prepaid mobile or landline phone.
 - Multiple Payment Options: Pay with any MasterCard, Visa or American Express credit, debit or prepaid card. You can also pay with your PayPal account. 
 - Quality Support:  If you need support with this application, you can reach us at https://support.telemtopup.com

Enjoy using our new app. Please review us on the App Store and tell us how we can serve you better.. 

By using this app, you agree to our Terms and Conditions (located at https://support.telemtopup.com/terms) and Privacy Policy (https://support.telemtopup.com/privacy).

## Key features

- Add credit to prepaid mobile
- Purchase prepaid data plans
- Recharge prepaid landline
- Top-up for family and friends
- Schedule future top-ups
- Enhanced security features
- Transaction history

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/telem-top-up/id1483578030/reviews.md

### 1/5 — Hasn't worked in years

*2026-06-07, version 2.1.8*

With top ups now being discontinued at the ATM machines, I retried downloading this app to see if it finally works again after it stopped running 2 years ago. IT STILL DOESN'T WORK. For a telecommunication company this is so embarrassing!

### 1/5 — App wont start “Require update”

*2026-03-02, version 2.1.8*

Stays stuck on a require update but when you go back to the app store it says open..

### 1/5 — Not up to date

*2025-09-16, version 2.1.8*

Everytime I enter the app it says “ update app “ however when I come here to up date it there’s no update option available

### 1/5 — Never works

*2025-07-24, version 2.1.8*

Never works

### 1/5 — Cannot install TELEM top up upgrade

*2025-05-27, version 2.1.8*

TELEM top up app prompts an update, which leads you to the App Store page, which leads to “open” the top up app. This sends you back to the “upgrade” prompt
cycle. Please kindly assist with issue. Thanks

### 1/5 — Fix It

*2024-11-29, version 2.1.8*

The app wasn’t great when it was working for the iPhone,now the app don’t even open up. When you open the app you get a screen that it needs to update and it does nothing when you press it. Please FIX IT!!!

### 5/5 — Not able to update

*2024-11-11, version 2.1.8*

Says need to update but don’t see how to update

### 1/5 — Unusable App

*2024-09-28, version 2.1.8*

Constantly prompted by the app to update it even though no new version has been made available on the app store. The app is unusable without this non-existent 'update'.

### 1/5 — Unacceptable

*2024-07-24, version 2.1.8*

The app I’ve been using for months tells me to upgrade. I try. But the upgrade sends me back to the App Store. The App Store only gives me the option to “start,” but trying to start asks me to upgrade. Even after removing the app, I’m still taken around in this circle that ends up in a hung screen that does nothing.

Unacceptable!

### 1/5 — Not working!!!

*2024-07-21, version 2.1.8*

Don’t know what’s going up with this app, same with service, doesn’t work properly. Now saying that you need to update to new version and there’s no new version available and the app doesn’t work at all! Same with service! The worst in the island. Very disappointed! 👎🏼

## Frequently asked questions about Telem Top

### What does the Telem Top-Up app do?

The Telem Top-Up app is an official application designed to allow users to easily add credit or purchase data plans for TelEm prepaid mobile and landline services. It serves as a convenient platform for managing your own service or assisting family and friends with their TelEm accounts.

### What are the key features of the Telem Top-Up app?

Key features include the ability to add credit to prepaid mobile phones and landlines, purchase data plans, top-up for family and friends, schedule future top-ups, and manage your account with enhanced security. It also offers transaction history, promotions notifications, and global access.

### Is the Telem Top-Up app free to use?

The app itself is free to download and use. Monetization comes from the in-app purchases of credit and data plans for TelEm services. There are no subscription fees or upfront costs to use the application's core functionality.

### Can I use the Telem Top-Up app from outside of Sint Maarten, Saba, or Sint Eustatius?

Yes, the app offers global access, allowing you to top-up TelEm prepaid mobile or landline phones from anywhere in the world. For users outside of the primary service countries, there may be an option to pay in your local currency.

### How can I pay for top-ups using the app?

The app supports multiple payment options for your convenience. You can pay using MasterCard, Visa, or American Express credit, debit, or prepaid cards. Additionally, you can use your PayPal account to complete transactions.

## Version history (last 5 releases)

### 2.1.8 — 2023-02-01

Bug fix and enhancement.

### 2.1.7 — 2022-09-02

- User can delete their account. 
- Bug fixes and improvement.

### 2.1.6 — 2022-06-06

Process improvements and fix on social login.

### 2.1.5 — 2022-04-05

Improvements, including sign-in with your social or mobile credentials. Security enhancements and bug fixes.

### 2.1.4 — 2022-02-14

Bug fixes and user experience enhancements

## Apps similar to Telem Top

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [eTopUpOnline: Global Recharge](https://appshunter.io/ios/app/etopuponline-global-recharge/id1239445975) | 4.7 (637) | Free | Utilities |
| [Natcom Top-Up](https://appshunter.io/ios/app/natcom-top-up/id1454235036) | 4.6 (969) | Free | Utilities |
| [Green Turtle Express Top-Up](https://appshunter.io/ios/app/green-turtle-express-top-up/id1062854570) | 4.0 (3) | Free | Utilities |
| [Pacific Top-up](https://appshunter.io/ios/app/pacific-top-up/id1506367571) | 4.7 (25) | Free | Utilities |
| [One Communications Topup App](https://appshunter.io/ios/app/one-communications-topup-app/id1385369646) | 4.7 (200) | Free | Utilities |
| [Smart Belize Top-up](https://appshunter.io/ios/app/smart-belize-top-up/id1502684062) | 4.1 (8) | Free | Utilities |

## More apps by Sint Maarten Telecommunication Holding Company N.V

- [TelTV+](https://appshunter.io/ios/app/teltv-plus/id1559013062)
- [My TelEm](https://appshunter.io/ios/app/my-telem/id6444162811)

All apps by Sint Maarten Telecommunication Holding Company N.V: https://appshunter.io/developer/1559013064

## Related topics

[tfi top up](https://appshunter.io/ios/topics/tfi-top-up)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
