# Telem Top-Up — user reviews > 55 indexed App Store user reviews of Telem Top by Sint Maarten Telecommunication Holding Company N.V, rated 4.03/5 from 145 ratings. - Source: https://appshunter.io/ios/app/telem-top-up/id1483578030/reviews - App overview in markdown: https://appshunter.io/ios/app/telem-top-up/id1483578030.md - Rating breakdown: 5★ 88 · 4★ 20 · 3★ 8 · 2★ 3 · 1★ 20 ## Newest reviews (10 of 55) ### 1/5 — Review. Same as last month! *2024-03-01, version 2.1.8* Difficult! I tried over the last few months for auto pay and I cannot! I have written and got incomplete answers! I need this phone otherwise I would not be using this company! ### 1/5 — Review *2024-02-01* Difficult! I tried over the last few months for auto pay and I cannot! I have written and got incomplete answers! I need this phone otherwise I would not be using this company! ### 1/5 — Still as poorly written *2023-11-14* App constantly refuses my id and password whether I use the same one as the website, or my Apple ID! Then it locks me out! This has been happening for months! If the app at least let me see the password that was entered, but noooo, that would be an advanced feature that would require more highly skilled and too expensive programmers! Then there is the problem of accepting credit cards. More often than otherwise, Trustpilot ‘s credit card system is blocked by the credit card companies, including CitiBank and Windward Islands Bank. Now it’s pretty bad when the main bank of the country whose phone company you are servicing refuses your software! And the morons at Telem brag about the app!!! Many years later, this app is still as much of a time waster as earlier versions! **Developer response:** We apologize for this inconvenience. Please message us at support@etopuponline.com for assistance. ### 5/5 — Easy *2023-10-30* Easy to use **Developer response:** Thank you for your review! ### 5/5 — The way to go *2023-10-18, version 2.1.8* Fast and efficient ### 5/5 — J *2023-09-11, version 2.1.8* Perfect ### 4/5 — Too many steps *2023-09-01* The app is improving, but there are still too many steps especially at the start of the process. Several steps could be combined. **Developer response:** We apologize for this inconvenience. Please message us at support@etopuponline.com for assistance. ### 5/5 — Convenient!!!! *2023-08-03, version 2.1.8* Wish it didn’t need Wi-Fi to work…..BUTTTTTT very convenient, never recharging my credit any other way ever again! ### 4/5 — Credit *2023-05-10, version 2.1.8* To expensive ### 1/5 — Easy peasy *2023-04-20, version 2.1.8* Easy TopUp in secs ## Most critical reviews (10 lowest-rated) ### 1/5 — Hasn't worked in years *2026-06-07, version 2.1.8* With top ups now being discontinued at the ATM machines, I retried downloading this app to see if it finally works again after it stopped running 2 years ago. IT STILL DOESN'T WORK. For a telecommunication company this is so embarrassing! ### 1/5 — App wont start “Require update” *2026-03-02, version 2.1.8* Stays stuck on a require update but when you go back to the app store it says open.. ### 1/5 — Not up to date *2025-09-16, version 2.1.8* Everytime I enter the app it says “ update app “ however when I come here to up date it there’s no update option available ### 1/5 — Never works *2025-07-24, version 2.1.8* Never works ### 1/5 — Cannot install TELEM top up upgrade *2025-05-27, version 2.1.8* TELEM top up app prompts an update, which leads you to the App Store page, which leads to “open” the top up app. This sends you back to the “upgrade” prompt cycle. Please kindly assist with issue. Thanks ### 1/5 — Fix It *2024-11-29, version 2.1.8* The app wasn’t great when it was working for the iPhone,now the app don’t even open up. When you open the app you get a screen that it needs to update and it does nothing when you press it. Please FIX IT!!! ### 1/5 — Unusable App *2024-09-28, version 2.1.8* Constantly prompted by the app to update it even though no new version has been made available on the app store. The app is unusable without this non-existent 'update'. ### 1/5 — Unacceptable *2024-07-24, version 2.1.8* The app I’ve been using for months tells me to upgrade. I try. But the upgrade sends me back to the App Store. The App Store only gives me the option to “start,” but trying to start asks me to upgrade. Even after removing the app, I’m still taken around in this circle that ends up in a hung screen that does nothing. Unacceptable! ### 1/5 — Not working!!! *2024-07-21, version 2.1.8* Don’t know what’s going up with this app, same with service, doesn’t work properly. Now saying that you need to update to new version and there’s no new version available and the app doesn’t work at all! Same with service! The worst in the island. Very disappointed! 👎🏼 ### 1/5 — Still as poorly written *2024-06-23, version 2.1.8* App constantly refuses my id and password whether I use the same one as the website, or my Apple ID! Then it locks me out! This has been happening for months! If the app at least let me see the password that was entered, but noooo, that would be an advanced feature that would require more highly skilled and too expensive programmers! Then there is the problem of accepting credit cards. More often than otherwise, Trustpilot ‘s credit card system is blocked by the credit card companies, including CitiBank and Windward Islands Bank. Now it’s pretty bad when the main bank of the country whose phone company you are servicing refuses your software! And the morons at Telem brag about the app!!! Many years later, this app is still as much of a time waster as earlier versions! ## Most praised reviews (10 highest-rated) ### 5/5 — Not able to update *2024-11-11, version 2.1.8* Says need to update but don’t see how to update ### 5/5 — Easy top *2024-07-15, version 2.1.8* Very fast and efficient Thank you telem ### 5/5 — Nice *2024-06-03, version 2.1.8* Very good ### 5/5 — Easy *2024-06-01, version 2.1.8* Easy to use ### 5/5 — Very satisfy *2024-05-09, version 2.1.8* This app is the best ### 5/5 — Great *2024-04-25, version 2.1.8* Very good services ### 5/5 — Malfunction *2024-03-12, version 2.1.8* Been unable to top up for days now, payment goes then gets refunded. ### 5/5 — Easy *2024-02-18* Easy to use **Developer response:** Thank you for your review! ### 5/5 — Quick and easy *2024-01-27, version 2.1.8* Love it , super convenient and handy ### 5/5 — Ease of use. *2023-11-17, version 2.1.8* Quick and easy add money to your account. Multiple options to choose your data. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*