# Telephony — user reviews > 334 indexed App Store user reviews of Telephony by National Telecom Regulatory Authority, rated 1.20/5 from 635 ratings. - Source: https://appshunter.io/ios/app/telephony/id6739450752/reviews - App overview in markdown: https://appshunter.io/ios/app/telephony/id6739450752.md - Rating breakdown: 5★ 26 · 4★ 2 · 3★ 1 · 2★ 5 · 1★ 601 ## What do users think of Telephony? Overall sentiment: negative **Pros** - ⭐ Very good application - ⭐ Perfect app **Cons** - 🚫 Scam application - 🚫 Spam application - 🚫 Blackmail app - 🚫 Stealing money from people - 🚫 Collecting personal data - 🚫 Illegal tax - 🚫 Doesn't work properly - 🚫 Poor UI and limited features - 🚫 Wasteful and disgraceful - 🚫 Abuse - 🚫 Garbage **Commonly reported bugs** - Passport scan feature doesn't work - Login issues - Compatibility issues with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (20 of 334) ### 1/5 — Government scam and terrible app *2026-07-17, version 2.1.0* Nothing to say, terrible idea, does no help tourism and country and app is terrible dose not work. ### 1/5 — Useless app, nothing works *2026-06-29, version 2.1.0* I tried to scan my US passport, but it doesn’t work. My phone is blocked because of this stupidity that I can’t resolve. Very discouraging to visit Egypt again. Whoever implementing this system is lazy and stupid (it negatively affect tourism) ### 1/5 — Doesn’t work properly *2026-06-18, version 2.1.0* I’ve been trying to scan my passport to register for ages, it is absolutely useless. This is the first app that wouldn’t scan my document. ### 1/5 — تطبيق سئ جدا وبدائي *2026-06-02, version 2.0.0* تطبيق من العصر الحجري وخدمة عملاء سيئين جدا جدا ولا يعرفون عملهم ### 1/5 — Unusable *2026-05-31, version 2.0.0* It wouldn’t even let me scan my passport to make the account, so now my phone is just shut off and I don’t even know what to do. I moved to Egypt and apparently they want me to pay taxes on my phone I already had at home? That’s literally the dumbest thing thing I’ve ever heard. ### 1/5 — Not working *2026-05-27, version 2.0.0* Worked for one day. Logged me out and impossible to log in again!!! Fix it please! ### 1/5 — Theft Attempt *2026-05-26, version 2.0.0* A cheap attempt to rob more money from Egyptians. ### 1/5 — Doesn’t work. *2026-05-24, version 2.0.0* Tried multiple times to scan my passport never works. They are saying I need to spend £150 to use my own phone as a tourist, (iPhone 14) messaged them multiple times on WhatsApp with no reply. Ridiculous really is. ### 1/5 — Application is broken *2026-05-20, version 2.0.0* Frequent errors ### 1/5 — Is this a scam *2026-05-17, version 2.0.0* I think whoever developed this “application” should pay every dollar back to the government and probably go to jail for scamming the government and waste users time ### 1/5 — زى الخره لا شغال ولا اى حاجه *2026-05-12, version 2.0.0* الحكومة المصرية بتحب جدا تسرق شعبها و على رأسها السيسى ### 1/5 — Urgent improvement and a responsive customer service *2026-05-11* Very bad application with no alternative solution provided. I have been trying to scan my passport for more than 4 days without success. I am even forced to buy a new phone just to be able to access the internet, while my current phone is blocked for no valid reason. ### 1/5 — Not working out of Egypt *2026-05-04, version 2.0.0* This app doesn’t work out of Egypt ### 1/5 — Unusable. *2026-04-06, version 2.0.0* I enter IMEI code. Its fails and says come back later. I try to create an account as different nationality with no option to put a number except Egyptian dial code +20. I try to scan my passport. It opens the camera, scans then fails. Nothing works. You can’t check your phone as a guest and you can’t setup an account. How are you supposed to use it? ### 1/5 — If you value your mental health do not use this sorry excuse of an app *2026-04-05, version 2.0.0* This is by far the worst application I’ve used in my entire life. The WORST UXUI, and all customer support have to offer is “wait 48 hours and try again”. ### 1/5 — App doesn’t work *2026-03-18, version 1.0.4* App doesn’t work, can’t set up an account, can’t pay the ridiculous fees they’re asking for ### 1/5 — Needs Too Many Improvements *2026-02-28, version 1.0.4* first time i tried checking my imei it said too many tries and come back in 24 hours. how can that be when it was my first time checking? is there nobody keeping this app up to date or what? ### 1/5 — ‏ليه مصر بتعمل فينا كده *2026-02-27, version 1.0.4* ‏الـ app ده مش مكلف ‫1\4‬ جنيه مصري ### 1/5 — حسبي الله ونعم الوكيل *2026-02-23, version 1.0.4* حسبي الله ونعم الوكيل ### 1/5 — أنا سائح لا يفتح معي ويظهر انتظار 24 ساعة *2026-02-21, version 1.0.4* امل حل مشكلة السيائح برفض الحظر عن هواتفهم برقم التأشيرة و يكون 120 يوم من تاريخ اصدار التأشيرة والفتح برقم التأشيرة من لأجل عند الوصول لا يكون هاتفه محظور ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely Useless to Foreigners *2026-08-23, version 2.1.0* I have been trying to pay my registration fee for the past week. Since getting rid of phone registration at the airport in January, the NTRA has implemented a system that doesn’t even work for foreigners. I am unable to scan my foreign passport because the camera won’t recognize it. Multiple foreigners I have talked to in Facebook groups and on Reddit have been saying that there has been a little to no help from the people at the app to get their phones registered, and they have had to resort to asking locals to do it for them through their information. It’s very sad that the NTRA has implemented this app without a failsafe in place — an actual physical human being to help with manual registration of phones. Not very smart to rely on technology to do this task. I would highly suggest the NTRA open up some office offices around Egypt, where foreigners can walk in and get their phones registered with actual human help. ### 1/5 — Very unreliable *2026-08-13, version 2.1.0* It keeps giving an error message that the service is temporarily unavailable. I am unable to check IMEI at all from outside Egypt or pay the fees. ### 1/5 — زباله *2026-08-10, version 2.1.0* 1- App does not have copy paste option for IMEI 2- App gave me max number of tries error , try again in 24 hours before I even started ايه القرف ده البلد دي انضف من كده ### 1/5 — زباله *2026-08-06, version 2.1.0* شويه حراميه بيلموا فلوس. حراميه ونصابين ### 1/5 — Non functioning garbage *2026-08-05* The only recommendation I can give is towards Apple - delete and ban this App from the App Store! ### 1/5 — زباله *2026-08-02, version 2.1.0* زي الخرا عالم نصابه ### 1/5 — معفن *2026-07-26, version 2.1.0* برنامج معفن زي وجيهكم ### 1/5 — The worst app I ever tried to use *2026-07-25* It’s completely useless, customer service is Egyptian government, they don’t care. They close the line and then ist’s your problem. ### 1/5 — Trash app *2026-07-18, version 2.1.0* Application is a trash it doesn’t work ### 1/5 — Does not work *2026-07-18, version 2.1.0* Why am I not surprised ? ## Most praised reviews (7 highest-rated) ### 5/5 — Does what it’s supposed to *2025-12-19, version 1.0.4* Everyone is giving it bad reviews for the price being extremely high and I agree with them. But the point of this app is just to tell you how much you will need to pay for the phone you have and the high price isn’t something they can control. ### 5/5 — تحيا مصر *2025-01-05, version 1.0.1* تحيا مصر ### 5/5 — تحيا مصر *2025-01-03, version 1.0.1* تحيا مصر تاني ### 5/5 — Very good app *2025-01-03* A very good application to help detect and monitor smuggled phones ### 5/5 — Perfect app *2024-12-31* It is a good app but what I hate is to pay fee ### 3/5 — Login via Digital Egypt is unavailable *2025-10-18, version 1.0.4* The status of the application login via Digital Egypt is not working in the middle of the day at 1:00 pm ! ### 3/5 — الآب لا يعمل بشكل جيد .. *2025-01-03, version 1.0.1* ٣ أيام بحاول اعمل اكونت والصفحة بيضا فاضية .. ده موقع حكومى لابد من المتابعة و التحديث.. ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*