# Teleport: AI Matchmaker — user reviews > 54 indexed App Store user reviews of Teleport by Firstdate Inc., rated 3.61/5 from 140 ratings. - Source: https://appshunter.io/ios/app/teleport-ai-matchmaker/id1548799738/reviews - App overview in markdown: https://appshunter.io/ios/app/teleport-ai-matchmaker/id1548799738.md - Rating breakdown: 5★ 80 · 4★ 11 · 3★ 3 · 2★ 6 · 1★ 32 ## What do users think of Teleport? Overall sentiment: negative **Pros** - 💡 Innovative concept for dating - 🤝 Great for serious daters - ✨ Unique social aspect - 💖 Found love/connections - 🎉 Hosts great events - 👍 Easy to use (for some) - 🚀 Innovative live dating feature **Cons** - 💸 Charged without authorization - 😠 Deceptive pricing/billing - 🚫 Cannot cancel/delete account - 📉 No active users/matches - 🤥 App feels like a scam - ❌ Unresponsive customer support - 🐛 App is buggy/unusable - 🧐 Profile approval delays - 📱 Not user-friendly - 🔒 Excessive data collection - 📍 Location issues (NY focus) - 💸 High price point - 🗣️ AI customer service is useless **Commonly reported bugs** - Sign-up glitches - Cannot log in - Profile stuck 'under review' - App doesn't work - On-boarding steps missing - City search not working during sign-up - AI match not based on preferences - Live dating feature is buggy **Most requested features** - Improve app functionality - Provide clear cancellation process - Increase active user base - Better customer support - Improve profile approval speed - Make app more user-friendly - Clarify pricing and terms upfront - Allow account deletion - Fix bugs and glitches ## Newest reviews (17 of 54) ### 1/5 — Don’t expect your account to ever get approved *2025-10-23, version 3.2.8* Absolute garbage. Don’t waste your time as there is nothing authentic here. You’ll never get your profile approved. ### 1/5 — never worked *2025-10-06, version 3.2.8* Received a free membership trial or whatever . Its been months and months and my profile was still “under review”. Seemed like a scam that if you got a code to join up without paying, that they wont let you actually use the app. I would highly advise that no one give this app/company any money. ### 1/5 — Can't get in *2025-09-27, version 3.2.8* Got a lifetime membership and now it won't let me log in unless I give them a code or pay $111. This has some serious problems. ### 1/5 — Useless *2025-09-23, version 3.2.8* What a joke. I downloaded this app SIX DAYS ago, wasted half an hour filling out their endless questionnaire and uploading photos, and my profile is STILL “under review.” Meanwhile, they try to get you to spam your friends to “move up the priority list”, IF you invite three friends. Seriously? If it takes them this long just to approve a profile, I can only imagine how bad the rest of the experience is. Total waste of time. ### 1/5 — Many fake reviews; poor customer support *2025-09-19, version 3.2.8* I have to say I’m absolutely appalled by their level of support. Or the lack thereof, rather. I’d raised a concern regarding a missing upgrade (I’d chosen to upgrade to lifetime membership) and the abject insouciance with which my request had been handled is quite telling and I don’t see how you think one would be enticed into trying a paid upgrade. I do notice other glitches in the app, and a couple of them are annoying, but while the concept and idea did sound appealing (which is why I thought I’d give it a go), the way my complaint is being handled has lowered my opinion of the app and the developer team. I’m sure you folks are better than this. And if all those positive reviews are legitimate, please do prove it. ### 1/5 — 👎 *2025-09-18, version 3.2.8* 😔 ### 1/5 — Truly a PRIVACY nightmare 🤮 *2025-09-18, version 3.2.8* Literally garbage pale developers making the user the product they’re selling. The greed this company has can only be matched by the site amount of personal information they know that obviously will be sold to anyone and everyone as their tos and privacy make clear they can use in any way they wish and for whatever purpose that helps them which means they have zero concern for the user experience beyond how much information and data you provide for them to sell 💯🤥💯🤮💯😢 ### 1/5 — Too much info *2025-09-17, version 3.2.8* This app requires too much private info prior to seeing how the app works ### 1/5 — Collecting Data. Scam app *2025-09-17, version 3.2.8* Be AWARE ### 1/5 — Beware-SCAM *2025-08-09, version 3.2.7* This app has a section on their website that invites you to sign up for a FREE database, then proceeds to charge you $333 for a 3 membership you did not approve. No customer service team to contact either, just a bot that never replies. Stay away ### 1/5 — Scam *2025-08-04, version 3.2.7* The app doesn't work, they charged me without me knowing, and their customer support is unresponsive. ### 1/5 — FRAUD *2025-04-28, version 3.2.5* I HAVE NEVER SUBSCRIBED AND THEY HAVE BEEN CHARGING ME A $297 SUBSCRIPTION FEE EVERY 3 MONTHS WITHOUT MY CONSENT!!! ### 2/5 — Too many drug users NYC *2025-03-09, version 3.2.5* NYC. Too many drug using jewish guys. Disappointing ### 3/5 — Too many drug users. *2025-03-02* NYC. Too many drug users. And you know who they are mostly? Jewish. Disappointing ### 1/5 — How do I cancel membership? *2025-02-27, version 3.2.5* Please help ### 2/5 — Ok but not enough active users *2025-02-26, version 3.2.5* The idea behind the app is great. It functions well and looks good. However the original price point and the perceived lack of a critical mass of active users let it down. I get trying to be exclusive but it really doesn’t seem like there are enough active users to support actual quality match making to the level it advertises, which defeats the purpose of spending a lot more than competitors. ### 1/5 — Don’t waste your time or money *2025-02-24, version 3.2.5* Horrible experience, no customer support. Platform was completely unusable ## Most critical reviews (10 lowest-rated) ### 1/5 — Tried to upload photos *2026-03-29, version 3.3.0* I couldn’t even sign up without glitches ### 1/5 — Update: Still a greedy, useless scam app. *2026-02-05, version 3.2.9* UPDATE: if you log on to check messages from customer service (as this is the only way to communicate with customer service) they WILL log that as “using matchmaking services”. So if you try to dispute the charge they will say you used the app so “services were provided”. Got this through a free promotion "lifetime membership". Was then charged $333. Disputed it twice and lost because in the TOS is basically says they can take back any promotions and change any prices at any time without notice. Also, no one uses this app. I waited for a match one was never provided so l never used it after signing up. Just to even get into the app, not LOG IN, you have to agree to their TOS. ### 1/5 — EXPENSIVE LIARS *2026-02-03* Got this through a free promotion “lifetime membership”. Was then charged $333. Disputed it twice and lost because in the TOS is basically says they can take it back at any time. Also, no one uses this app. I waited for a match one was never provided so I never used it after signing up. Enjoy my money I hope it helps your app from going defunct :) useless. ### 1/5 — SCAM APP *2025-12-08, version 3.2.9* This app sucks you in for “ free” trial then rips you off for $333 after 3 months! No subscription shown on apple subscription in settings to cancel! Had to report fraud and closed credit card account because of this app. ### 1/5 — Scam *2025-12-05, version 3.2.9* I have no memory of signing up to this. I would never pay for an app like this. They just “accepted my account” and charged me $333. I have literally no memory of even applying. Scam. ### 1/5 — Stolen debit card info *2025-12-05, version 3.2.9* I don’t know how this company managed it, but somehow they got my debit card info and just tried to steal over $300 from me. I didn’t even remember signing up for this app..it was probably offered as a deal. ### 1/5 — Location & Price *2025-12-05, version 3.2.9* Probably a great app/concept in theory but definitely not in practice. It’s honestly all deceptive to begin with. $300 membership but no where is it found that it’s based out of NY!?! I’m in Miami, what good is that going to do for me? Not to mention they use your information, via text and email, to try and force you to become a member aka paying them $300. Really now… ….Now they somehow tried to charge my card $300 and I NEVER gave them my card information to begin with!!! ### 1/5 — CAN’T GET OFF *2025-11-22, version 3.2.9* The app is really not user friendly. Lots of bugs, there will be days on end I can’t log on. As well I’ve been trying to cancel for a month and I can’t get anyone to message me back through the app or email. I’m being held hostage on this bogus app. ### 1/5 — DONT USE! *2025-11-04, version 3.2.9* You cannot delete your account!!!!! You will get stuck in an AI blackhole of automated responses (just like the app) and you will NOT be able to delete your information! ### 1/5 — Scam *2025-10-31, version 3.2.9* The app doesn't work, they charged me without me knowing, and their customer support is unresponsive. ## Most praised reviews (10 highest-rated) ### 5/5 — Great all around *2025-01-29, version 3.2.5* Easy to use and wonderful team who are responsive and genuinely care about their product. Love the personal touch! By far the best dating app I’ve used for serious daters and easy to get to know someone at a pace to form a connection rather than a rapid paced “never ending swipe” format. ### 5/5 — Great app! *2025-01-28, version 3.2.5* I’ve met so many amazing people though the app. I recommend 😊 ### 5/5 — Best Dating App *2025-01-28, version 3.2.5* I absolutely love the social aspect of this app - what's missing with a lot of dating apps is the opportunity to connect in person, and that's why this one is so successful! ### 5/5 — Found love in a hopeless place *2024-07-18, version 2.5.0* Dating apps can be exhausting but Teleport is more than a dating app, it’s a matchmaking service! I really love the interface and the technology used to find the right person for me! I really love Teleport and everything it has to offer and I’ve really enjoyed using the app. ### 5/5 — Get it Now! *2024-04-10, version 2.4.0* There is nothing like this out there. Fantastic people that truly want to find a partner all while enjoying insane events all throughout the city. Get on now! ### 5/5 — Great app *2023-07-21, version 0.14.1* Love it! ### 5/5 — Such a great concept! *2023-07-19* I love how this app is unlike any other dating app. It feels like you really get to know the people you connect and are matched with. They also throw the besttt events. Have met amazing people!! ### 5/5 — Great App & community *2023-07-19, version 0.14.1* 🥳 ### 5/5 — BEST DATING APP EVER *2021-12-04, version 0.9.26* I cannot tell you enough how tired of the dating apps I’ve been. THIS is the app I’ve been waiting for!!! You get serious people who are actually looking and you get to have a no pressure quick meet on video to see if you fit. Definitely helps you find your person sooner without waiting anymore time on crappy messaging back and forth on other apps 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻 ### 5/5 — BEST Dating App *2021-11-11, version 0.9.23* Seriously the coolest concept for a dating app! I love being able to interact with people face to face instead of messaging. I’ve meet some really cool guys on this app, highly recommend! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*