# Telepresenz — Connected Worker Solution > Augmented reality remote mentor for field assistance, audits, and digital workflows. (iPhone/iPad app by Telepresenz Inc..) - Source: https://appshunter.io/ios/app/telepresenz/id1489329097 (this page in markdown: same URL + `.md`) - Developer: [Telepresenz Inc.](https://appshunter.io/developer/1628862038) - Category: Productivity, Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 14.0 · 113 MB - Languages: English, French, German, Hindi, Italian, Japanese, Odia, Portuguese, Chinese, Spanish - Released: 2021-06-09 - Data updated: 2026-06-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/telepresenz/id1489329097/reviews.md ## What is Telepresenz? Telepresenz® is an augmented reality remote mentor solution that connects remote users in the field to the experts in your team enabling quicker diagnosis and resolution of issues in real-time and facilitates remote auditing, assessments, and inspections. The Telepresenz® application enables remote field users to connect with Experts and Support Teams via a video call, to collaborate and receive real-time visual assistance as and when the need occurs. The integrated workflow management capability allows field users to receive and complete assigned jobs on their devices using the digital step by step work instructions and reference materials attached to the procedures. Some of the applications of Telepresenz® include:- Remote maintenance and servicing of equipment Remote assessment and auditing for factory acceptance or installations Digitizing maintenance and inspection rounds to aid reliability Knowledge capture and competency delivery platform and more … Remote Assist Features: Calling/Receiving Calls Viewing mark-ups/documents/videos/3D files shared by Expert Camera Controls: Take Picture, Zoom, Flashlight Send/Receive Text Messages Workflow Features: Receive assigned jobs Follow step by step procedures as outlined in workflow Take Picture / Record Video as evidence Scan QR Code to programmatically retrieve data from server Call Expert while Job is in progress ## Key features - Augmented reality remote mentoring - Real-time visual assistance - Remote auditing and inspections - Digital step-by-step work instructions - Video calls with experts - Capture photos/videos as evidence ## Frequently asked questions about Telepresenz ### What is Telepresenz used for? Telepresenz is an augmented reality remote mentor solution. It connects field users with experts for real-time visual assistance, issue resolution, remote audits, assessments, and inspections. ### How does Telepresenz help with field work? Field users can connect with experts via video call for real-time visual assistance. The app also allows them to receive and complete assigned jobs using digital step-by-step work instructions and reference materials. ### What are the remote assist features in Telepresenz? Remote assist features include calling/receiving calls, viewing expert mark-ups, camera controls (picture, zoom, flashlight), and sending/receiving text messages. ### Can Telepresenz be used for inspections? Yes, Telepresenz facilitates remote auditing, assessments, and inspections. It enables digitized maintenance and inspection rounds to aid reliability. ### Does Telepresenz support offline use? The provided description does not specify offline functionality. It emphasizes real-time collaboration and data retrieval from the server, suggesting an active internet connection is likely required. ### What devices is Telepresenz compatible with? Telepresenz is available for iPhone, iPad, and iPod devices. ### How often is Telepresenz updated? The latest version is 3.9.17, last updated on February 19, 2025. This indicates frequent updates to improve the application. ### Is Telepresenz free to use? Yes, Telepresenz is available for free. The app does not mention any in-app purchases or subscription fees. ## Version history (last 5 releases) ### 3.9.17 — 2025-02-19 bug fixes and performance improvements ### 3.9.16 — 2025-01-08 bug fixes and performance improvements ### 3.9.15 — 2024-12-09 bug fixes and performance improvements ### 3.9.14 — 2024-11-19 bug fixes and performance improvements ### 3.9.13 — 2024-10-30 bug fixes and performance issues --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*