# Telesheba — Application, Complaint, Bill > BTCL service management app for complaints, applications, and billing. (iPhone/iPad app by Bangladesh Telecommunications Company Limited.) - Source: https://appshunter.io/ios/app/telesheba/id1525880973 (this page in markdown: same URL + `.md`) - Developer: [Bangladesh Telecommunications Company Limited](https://appshunter.io/developer/1525881187) - Category: Business, Utilities - Price: Free - Rating: 1.50/5 from 22 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 54 MB - Languages: American English - Released: 2020-08-11 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/telesheba/id1525880973/reviews.md ## What is Telesheba? Telesheba is a public service oriented application. It enables the subscribers of Bangladesh Telecommunications Company Limited (BTCL) to complain about the services (Telephone, Internet-GPON and ADSL, Bill etc.) provided by BTCL. The complaints submitted by subscribers will automatically notify the respective officers of BTCL so that they (BTCL Officers) can fix the complaints and notify the subscribers too. BTCL subscribers can get the complaints' status through this app and give their feedback. Telesheba also allows people to submit application for new telephone and internet (ADSL and GPON) connection. Moreover, subscribers can view their bill using this app and register their email address and mobile number to get their monthly bill via email and SMS. Subscriber also apply for prepaid telephone and Internet (GPON and ADSL) and payment the demand note by using this App. It's easy to complain and apply for new connection. Just sign up with your valid email address and 11 digit mobile number. After sign up you can login with your email address or 11 digit mobile number. Main Features: 1. Telephone, Internet and Bill Complaint 2. Online Application for Telephone and Internet Connection 3. View Bill using App and Receive Monthly Bill via Email/SMS 4. Details about Submitted Complaint and Application 5. Notifications for Any Actions on Complaint/Application 6. Bill Payment 7. Shifting Application 8. Prepaid Recharge. ## Key features - Submit service complaints - Apply for new connections - View and pay bills - Track complaint status - Receive bill via email/SMS - Prepaid recharge ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/telesheba/id1525880973/reviews.md ### 1/5 — Broken like Bangladesh’s system! *2026-07-24* It doesn’t load from the login page. After submitting email and password, it just shows a loading animation for less than one second and does nothing. Claps for those developers!! ### 1/5 — Not working *2025-12-02* Not even opening neither letting me log in. Worst app ever ### 1/5 — Login issue *2025-04-20* Tried multiple times to login. Neither the password option seem to be working nor the OTP option ### 1/5 — Not working *2025-03-22* I downloaded app, providing login credential, then press login button its not responding ### 1/5 — Waste of bytes *2025-01-11* BTCL needs to take this down from the App Store ASAP. It’s the least they can do for their clients. ### 1/5 — Experience *2024-10-27* worst app ever in ios. Should be banned ### 1/5 — Login failed *2024-08-26* After submitting all the info the OTP that is supposed to be sent out is not available to me neither as text or as email. ### 1/5 — Does not work *2024-08-19* Iphone e ei app kaj kore na. Login e kora jacche na. ### 1/5 — Not supported in IOS *2024-03-21* Android working but In IOS not supporting . Unable to login in IOS ### 1/5 — Not Working *2024-02-06* এই এপস টা অনেক কাজের ছিল এক সময়ে। এর মাধ্যমে অভিযোগ জানালে অনেক দ্রুত সমাধান হয়ে যেত, যার কারনে লাইন ম্যান দের দৌরাত্ব কমে গিয়েছিল। বেশ কিছুদিন হলো এপস টি কাজ করছে না। টেলিফোনে অভিযোগ জানানোর হট লাইন ও কাজ করছে না…. বিষয় টি দ্রুত সমাধান করা উচিত। ## Frequently asked questions about Telesheba ### How do I submit a complaint using Telesheba? To submit a complaint, navigate to the complaint section within Telesheba. You can then select the type of service you are having trouble with, such as telephone or internet, and provide the necessary details. The complaint will be automatically forwarded to the relevant BTCL officers. ### Can I apply for a new internet connection with Telesheba? Yes, Telesheba allows you to submit applications for new telephone and internet connections, including ADSL and GPON services. You will need to sign up with your valid email address and mobile number to use this feature. ### How can I view my BTCL bill through Telesheba? You can view your monthly bill directly within the Telesheba app. Additionally, you can register your email address and mobile number to receive your bills via email and SMS for convenience. ### Does Telesheba offer prepaid services? Yes, Telesheba supports applications for prepaid telephone and internet services. You can also make payments for demand notes related to these prepaid services through the app. ### What devices is Telesheba available on? Telesheba is currently available for iPhone and iPod devices. Users can download the application to manage their BTCL services on these platforms. ### How often is Telesheba updated? The latest version of Telesheba is 2.0.1, which was last updated on February 26, 2024. This indicates that the app receives regular updates to improve its functionality and address any issues. ### What is the user rating for Telesheba? Telesheba has a user rating of 1.4 stars based on 18 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback. ### Does Telesheba have ads? No, Telesheba does not contain advertisements. The app is free to download and use without any ad interruptions. ## Version history (last 5 releases) ### 2.0.1 — 2024-02-26 Login by using OTP. ### 2.0.0 — 2022-11-03 Prepaid Application, Recharge, Bill Payment, Shifting Application. ### 1.1.0 — 2021-10-15 - Online application via mybtcl - Minor bug fixes ### 1.0.9 — 2021-08-07 - DMP complaint option - Auto OTP verification - Minor issue fixes ### 1.0.8 — 2021-04-09 - Card payment option ## Apps similar to Telesheba | App | Rating | Price | Category | | --- | --- | --- | --- | | [BBT eBill](https://appshunter.io/ios/app/bbt-ebill/id1592727278) | 3.5 (2) | Free | Business | | [My Ethiotel](https://appshunter.io/ios/app/my-ethiotel/id1537854981) | 3.1 (255) | Free | Business | | [BTC eBill](https://appshunter.io/ios/app/btc-ebill/id6446292251) | 1.0 (2) | Free | Business | | [Asiacell](https://appshunter.io/ios/app/asiacell/id1037701735) | 4.5 (201,902) | Free | Business | ## More apps by Bangladesh Telecommunications Company Limited - [Alaap](https://appshunter.io/ios/app/alaap/id1541531041) All apps by Bangladesh Telecommunications Company Limited: https://appshunter.io/developer/1525881187 ## Related topics [alaap](https://appshunter.io/ios/topics/alaap) · [dbcl](https://appshunter.io/ios/topics/dbcl) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*