# Telesom App (By Vivatech R&D) — Telesom By Vivatech R&D

> Mobile network self-care app for managing services, bundles, and account details. (iPhone/iPad app by VIVATECH R&D PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/telesom-app-by-vivatech-r-and-d/id1637611823 (this page in markdown: same URL + `.md`)
- Developer: [VIVATECH R&D PRIVATE LIMITED](https://appshunter.io/developer/1637611825)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 57 MB
- Languages: English, Somali
- Released: 2023-01-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telesom-app-by-vivatech-r-and-d/id1637611823/reviews.md

## What is Telesom App (By Vivatech R&D)?

Introducing the new Selfcare app from Telesom, the largest mobile network operator in Somaliland. Have an unforgettable experience – with the Selfcare app, there’s no need to memorize specific and complex codes to activate offers, call the hotline to get your desired service.
Just Install Selfcare and get access to almost all of your mobile phone needs at your fingertips. Find out your balance details, buy different packs, and get exciting campaigns and offers! 
My Vas
You can activate/de-activate following vas services,
- M-education
- CRBT
- M-Woman
- Twitter
- Mobile Market
- Groupy
- Anitheft

Self Support 
You can see your PIN/PUK code and raise tickets from the self-support menu
Sim Backups
You can take contact back-ups and restore contacts with this app. So no third-party app is required for contact backups. 
User Balance
You can check your talktime balance and internet package's history.
News
You can subscribe following newspaper from the app and read the news everyday. 
Data 
You can activate the any bundles from the app. 
# Basic Bundles
- Bundles 0.12
- Bundles 0.25
- Bundles 0.50
- Bundles 1
- Bundles 2
- Bundles 3
- Bundles 5
- Bundles 10

# Super Fast Bundles
- Student
- VIP
- Family
- Business

## Key features

- Check balance details
- Buy data bundles
- Activate value-added services
- Retrieve PIN/PUK codes
- Create contact backups
- Read subscribed newspaper news


## Frequently asked questions about Telesom App (By Vivatech R&D)

### What is the Telesom App?

The Telesom App is a self-care application for Telesom mobile network subscribers in Somaliland. It allows users to manage their mobile services, purchase data bundles, and access various value-added services directly from their smartphone.

### How do I check my balance on the Telesom App?

You can easily check your talktime balance and internet package history directly within the User Balance section of the Telesom App. This eliminates the need to remember complex USSD codes.

### Can I buy data bundles through the Telesom App?

Yes, the Telesom App allows you to activate any data bundles, including Basic Bundles and Super Fast Bundles like Student, VIP, Family, and Business, directly through the app.

### Does the Telesom App offer contact backup features?

Yes, the Telesom App includes a Sim Backups feature that allows you to take contact backups and restore them. This means you do not need a third-party app for managing your contacts.

### How can I retrieve my PIN or PUK code using the Telesom App?

The Self Support menu within the Telesom App allows you to see your PIN/PUK code. You can also raise tickets for assistance through this section.

### What value-added services can I activate with the Telesom App?

You can activate and deactivate several value-added services through the My Vas menu, including M-education, CRBT, M-Woman, Twitter, Mobile Market, Groupy, and Anitheft.

### Is the Telesom App available on Android and iOS?

Based on the provided data, the Telesom App is supported on iPhone and iPod devices. Information regarding Android compatibility is not specified.

### How often is the Telesom App updated?

The Telesom App was last updated on February 20, 2023, with version 1.0.1. This indicates a recent update, suggesting ongoing development and maintenance by the developer.

## Version history (last 2 releases)

### 1.0.1 — 2023-02-20

- Fixed bugs

### 1.0 — 2023-01-11

No release notes.

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All apps by VIVATECH R&D PRIVATE LIMITED: https://appshunter.io/developer/1637611825

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*