# Telhio Mobile Banking — user reviews > 79 indexed App Store user reviews of Telhio Mobile Banking by Telhio Credit Union, INC., rated 4.80/5 from 7,886 ratings. - Source: https://appshunter.io/ios/app/telhio-mobile-banking/id1098798435/reviews - App overview in markdown: https://appshunter.io/ios/app/telhio-mobile-banking/id1098798435.md - Rating breakdown: 5★ 6,816 · 4★ 823 · 3★ 164 · 2★ 25 · 1★ 58 ## What do users think of Telhio Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use interface - 🚀 Comprehensive and lovely app - 🔒 Robust security features - 💡 Great integration with Face ID - 👍 Slick and easy to navigate - 👍 Reliable for checking balances - 👍 Helpful for keeping things in check - 👍 Convenient mobile banking - 👍 Excellent app for 74-year-old user - 👍 Fantastic app for a credit union **Cons** - 🐛 Occasional crashes and bugs - 🔒 Complex passwords and verifications required - 🔒 Cloudflare issues in a banking app - 💸 Lots of full-screen ads and announcements - 🐛 Portrait-only mode, no landscape support - 🐛 Frequent log-outs from bill pay section - 🐛 Pending transactions not shown properly - 🐛 Notifications not working consistently - 🐛 Bill pay section frequently crashes the app - 🐛 Unable to delete external bank accounts **Commonly reported bugs** - App no longer functions after update - Login issues with wrong credentials or account not found - Inability to pay auto loan through the app - Alerts not working as expected, delayed or missing - Frequent crashes when trying to access bill pay **Most requested features** - Add push notifications for deposits and transactions - Improve bill pay experience with easier access - Implement PIN login option for faster access - Add dark mode and other customization options - Provide more detailed transaction history and analytics ## Newest reviews (18 of 79) ### 4/5 — Great Bank! *2026-08-10, version 4022.0.0* Great Bank! App / Bank is sometimes delayed in calculating new balances after weekend transactions. Other than that pretty solid app and banking experience! ### 5/5 — Password *2024-10-31, version 4014.1.3* I have to change my password every time I get on to my laptop to access my account ### 5/5 — FANTASTIC APP *2024-10-31, version 4014.1.3* This app is comprehensive and lovely. Easy to navigate, with lots of widgets and joy ! ### 4/5 — Pretty good but can be improved. Love Face ID integration *2024-10-07, version 4014.1.3* Many taps to get to bill pay is still a pain ### 5/5 — Review *2024-08-28, version 4014.0.0* I love that I can check it out anytime day or night. ### 5/5 — Love it Thanks! *2024-06-24, version 4013.1.0* 6-24-24 ### 2/5 — What happened to PIN login? *2024-06-20, version 4013.1.0* You used to be able to log in with a pin, like most other modern apps. This was super convenient on mobile. Now you have to mess around with passwords and verifications each time you log in. Why did you remove this feature? To rub salt in the wound, there’s now cloudflare bs…in an app? Is someone really hitting your app so hard you need that? Ads for scammy credit monitoring services…what’s going on over there? You’re literally just phoning it in at this point. Did you just give up? Do you need help writing your app? ### 3/5 — What happened to PIN login? *2024-06-13* This was super convenient on mobile. Now you have to mess around with complex passwords and verifications each time you log in. Why did you remove this feature? To rub salt in the wound, there’s now cloudflare bs…in an app? What’s going on over there? ### 5/5 — Telhio *2024-06-06, version 4013.0.2* I have been a Telhio member for 54 years and have never had anything but great experiences. Mobile banking is fast, accurate and like the Credit Union just great ### 3/5 — Alerts *2024-04-11, version 4012.2.0* When will we be able to have alerts pop up for like deposits and transactions. I really enjoy that feature but yet it doesn’t work on iOS when you set the alerts up for mobile push. Please address this ### 5/5 — 1 in Ohio *2024-04-09, version 4012.2.0* Dealing with different banks my opinion is Telhio has the best credit union/ bank in Ohio. Instead of having multiple accounts with different banks Telhio is great for everything. If u just want to have 1 great place for all banking options join Telhio! ### 2/5 — Too many full screen ads *2024-01-06, version 4011.1.0* Every time you open this app you’re presented with a full screen ad to open a new line of credit or purchase some other service. Full screen popups are also used for any other mundane announcement instead of using iOS notifications (presumably because those could be turned off by the user). It’s an incredibly annoying feature in an otherwise perfectly serviceable banking app. ### 5/5 — Very Satisfied Customer! *2024-01-02, version 4011.1.0* I Love my service I have received at Telhio! I Love banking here! And looking to forward to continuing my service here! And May we all have a Great Year!!!😊 ### 4/5 — Portrait only *2023-09-19, version 4009.2.2* Latest update only allows for portrait view. Please change so landscape is also,available. ### 5/5 — Years and Years *2023-08-30, version 4008.1.1* I love Telhio. My family has been with them for at least 20 years. Completely happy! ### 3/5 — a LOT of trial and error *2023-08-17, version 4008.1.1* this bank was alright at first. Phenomenal even. But then I had deposited a check that was faulty, without my knowledge of it being faulty until after I had deposited it. I’ve now been locked out for several weeks. I’ve gone into a branch and attempted to fix the issue, but they said to wait on their “higher ups” to approve the request. So, I waited. Now it’s saying I need to change my password, I have the wrong credentials, they couldn’t find my account, etc. The list goes on. I have called and done so several times, but I still cannot get into my account and calling them to solve this issue has been of no help. After I resolve this (if I even can), Im switching to a different bank. Telhio has been one of the worst banks I’ve worked with. ### 5/5 — Great app *2023-07-27, version 4008.1.0* Slick - wish I had push notifications and it would be great. ### 5/5 — Is the best bank because… *2023-07-06, version 4008.1.0* Not a large company that is beholden to shareholders they are actually accountable to us the everyday people in a world that is increasingly dependent upon corporate power this is a reflection on what a cooperative of people that hold the power can accomplish I have all the resources of a regular bank and all the perks of a credit union ## Most critical reviews (10 lowest-rated) ### 1/5 — Telhio auto logout is making me want to throw my phone *2025-12-28, version 4018.0.3* Can you not log me out every time I get to the payment screen to book a car? What kind of design team came up with an automatic logout WITH NO WARNING AND NO DEFERRAL??? ### 1/5 — New version 9/11/24 *2024-09-12, version 4014.1.3* App no longer functions after update. It was fine before I updated. ### 1/5 — Can’t pay auto loan *2023-05-30, version 4007.2.1* No option to pay my auto loan. This was the whole point of the app for me. It’s useless. ### 1/5 — Bumped out *2022-11-02, version 4002.1.2* I use the app on my iPhone XS regularly. Each time I enter the Bill Pay I can be guaranteed to be bumped out a screen or out completely. Why? Thought this would have been resolved with the update. Today it happened 3 times with one as a total sign out as I was attempting to pay a bill. All within 10 minutes. 2Nov - I now have iPhone 14. Checking on a bill that was paid last month, I was bumped out of Bill Pay, then once I started my search again I was booted out of app. What am I doing wrong? ### 1/5 — Can’t delete external account *2022-04-19, version 3020.1.1* I want to be able to remove an old external account. I almost transferred a large amount of money to an old external account that no longer exists. Let me delete the account. ### 1/5 — Not happy *2020-04-07, version 1.3.0* So I’ve used various app for online banking and each showed a different feature. This app is crap. I hate it. I don’t get deposit notifications or low balance. Like nothing. I can’t make transfers can’t make mobile deposits. It’s bad because I’m a new member and already ready to switch. Ugh. ### 1/5 — User friendliness is lacking *2019-07-14, version 1.3.0* I cannot wait to get the loan I have through them paid off. I hate using their website and their app. Its very outdated, is difficult to navigate & doesn’t work like most other banking apps or websites that I have used. Also I don’t even like the people I’ve dealt with. I plan on getting this loan paid off as soon as possible and never dealing with Telhio again. ### 1/5 — New member *2019-07-13, version 1.3.0* Just joined Telhio and was super excited...until I downloaded and signed up for the mobile app. Very basic with very little ability to do anything. You can’t even make mobile deposits. Apps are supposed to make your life easier not annoy you. There really appears to be little use for the app which is making me rethink my membership. I hope they update it... ### 1/5 — Troubles *2018-12-07, version 1.3.0* The mobile deposit option is missing on my app. I use it weekly and it’s not there now?? ### 1/5 — Mobile transfer not working *2018-07-24, version 1.3.0* The mobile transfer function is not working! I called the bank to let them know & was told they haven’t had any reports of this. I was told to reinstall the app. I did that & it still does not work. It’s been 2 weeks & it’s still not working! Please fix!!! 😠 ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2026-07-21, version 4021.1.3* Fgggg ### 5/5 — Happy *2026-07-18, version 4021.1.3* Marie did a great job, very professional and highly recommended . Great job and solving my problem. ### 5/5 — Awesome staff *2026-06-26, version 4021.1.3* Great service ### 5/5 — Great service *2026-06-04, version 4021.0.2* Great Service ### 5/5 — Customer Service! *2026-06-01, version 4021.0.2* Great customer Service! ### 5/5 — Member loving the app *2026-04-29, version 4020.2.0* Much easier for me to do stuff in app also save lots of gas to get to a branch for information also and I love it. ### 5/5 — Kristopher Litschgi *2026-01-27, version 4018.0.3* Love this app and bank very helpful ### 5/5 — Love it!! *2025-08-10, version 4018.0.0* I think tell Ohio’s mobile site is one of the best ones. I have a different banking site and it doesn’t give as much information like the transactions time and it also gives an accounting of how much you had before in each chapter transaction the other bank. I’m. ### 5/5 — SUPER *2025-04-05, version 4016.1.2* Helps me keep things in check! ### 5/5 — Absolutely loving ❤️ *2024-11-01, version 4014.1.3* I am 74 years young and till these last few months I’ve never ever used Mobil banking. One of the best things I’ve done! I love everything about it. All I have to do is pick up my phone and all my information about my money is right in my hand. Thank You Telhio for setting this up for me, and safely taking care of my money. I am forever grateful…..❤️❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*