# Telstra Business Connect > Unified communications app for Telstra TIPT/DOT services, enabling mobile business communication. (iPhone/iPad app by Telstra Software Group PTY LTD.) - Source: https://appshunter.io/ios/app/telstra-business-connect/id1310082158 (this page in markdown: same URL + `.md`) - Developer: [Telstra Software Group PTY LTD](https://appshunter.io/developer/1294173940) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 12.1 · 70 MB - Languages: American English, Dutch, Canadian French, German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), Mexican Spanish - Released: 2017-12-10 - Data updated: 2026-06-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/telstra-business-connect/id1310082158/reviews.md ## What is Telstra Business Connect? Business Connect is a unified communications application designed to help increase business productivity by simplifying the way users of Telstra’s TIPT or DOT services communicate – whether they are at their desk or out and about. It’s like having the power of your desk phone in the palm of your hand. Business Connect allows the user to search their enterprise directory for contacts, they can easily click to call the user or add them to their Business Connect contact list. Download the app to access additional Business Connect features: * Intuitive interface for multimedia services * Enjoy integrated audio, video, chat as well as other usability features such as My Room, Groups, Location and Favourites. * Seamlessly transfer calls between your desk phone and mobile device. * End-users can access a contact list in the client for friends, family and colleagues. * Check the availability of your colleagues and friends with presence status. * All preferences and contacts (as well as their contact information) is synchronized across Devices. Note: The application works in conjunction with a Telstra IP Telephony Service and Digital Office Technology. You must have a valid "TIPT" or "DOT" service with licensing assigned to use Business Connect. If you would like to know more about this option please contact your Telstra Sales representative. ## Key features - Unified communications - Integrated audio, video, chat - Enterprise directory search - Call transfer between devices - Presence status - Contact synchronization ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/telstra-business-connect/id1310082158/reviews.md ### 1/5 — This app literally just doesn’t work *2023-04-20, version 23.9.24.1* … ### 1/5 — Updates mean breaks *2022-03-03, version 23.9.24.1* It seems that every second or third update seems to break the VoIP function of this app. I get notification banners for incoming calls, but when I answer it the call crashes and it doesn’t answer (still ringing on my desk phone). Same with dialing out - it brings up the call screen for 0.5seconds and then closes. This gets fixed, then comes back in another update a short time later. ### 1/5 — Very unreliable, unable to answer calls *2021-12-21, version 23.9.24.1* The app has always been unreliable but recently it got worse, you now can no longer answer calls. ### 3/5 — Great app but need some more features *2021-09-12, version 23.9.20.2* I think it would be great to be able to control DND function by time eg. turn on automatic ally at 5pm on Friday and off at 7smon Monday. Off each week night at 6pm. ### 1/5 — Poor experience *2021-07-05, version 23.9.20.2* After the update, this app doesn't allow the calls to be picked up. as soon as the call is picked, it drops. Having a really bad experience using the app ### 1/5 — Latest update has broken the app *2021-05-05, version 23.9.20.2* Since the last update I’m continually being booted out of the app, same error occurring ever 15-30mins. All of the users in my business are experiencing the same (over 150users) ### 1/5 — Keeps logging us out *2021-05-05, version 23.9.20.2* My whole team is experiencing issues where they are randomly and continually logged out of the ios application. ### 1/5 — Worst App I have ever had!! *2020-11-15, version 23.8.7.2* This app simply does not do anything it’s meant to!! Not one person in Telstra can fix it. You cannot get messages You cannot call back. You cannot leave it on in background or else your fixed phone does not work You cannot turn off simultaneous ring. Randomly you cannot log in. And if you don’t log out your fixed phone won’t work. And after enduring it for two years I still have to put up with just to remotely divert my phone. That takes at least 6 key strokes!!!! ### 1/5 — Doesn’t ring on WIFI *2020-10-27, version 23.8.7.2* when connected to hone WIFI the app won’t show incoming calls and unable to make outgoing calls. Works fine when not on WIFI, but really not good enough! ### 3/5 — WiFi - Problem *2020-03-30, version 23.8.7.2* Doesn’t seem to like working on WiFi, I have tried multiple connections at home and at the office, works perfectly over 4G but as soon as it connects to a WiFi router, be it a Telstra or another ISP it’s seems to just not accept calls, it updates the missed calls and you get a notification once the call is ended, also the missed call does not splash onto the screen. Making calls is also slow, takes about 30 seconds for the call to be connected, it sometimes times out and doesn’t connect at all. ## Frequently asked questions about Telstra Business Connect ### What is Telstra Business Connect? Telstra Business Connect is a unified communications application designed to increase business productivity by simplifying communication for users of Telstra's TIPT or DOT services, whether at their desk or on the go. ### What services does Telstra Business Connect require? Telstra Business Connect works in conjunction with a Telstra IP Telephony Service (TIPT) or Digital Office Technology (DOT) service. You must have a valid TIPT or DOT service with the appropriate licensing assigned to use the application. ### What devices are supported by Telstra Business Connect? Telstra Business Connect is available for iPhone, iPad, and iPod devices. ### How does Telstra Business Connect handle contacts? The app allows users to search their enterprise directory for contacts, add them to their Business Connect contact list, and access a contact list for friends, family, and colleagues. Contact information is synchronized across devices. ### Can I transfer calls with Telstra Business Connect? Yes, Telstra Business Connect allows for seamless transfer of calls between your desk phone and your mobile device. ### What is the update frequency for Telstra Business Connect? The application was last updated on September 15, 2021, with version 23.9.24.1. Information on specific update frequency is not provided. ### What are the multimedia features of Telstra Business Connect? Telstra Business Connect offers an intuitive interface for multimedia services, including integrated audio, video, and chat, along with features like My Room, Groups, Location, and Favourites. ### What is the age rating for Telstra Business Connect? Telstra Business Connect has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 23.9.24.1 — 2021-09-15 This version has various bug fixes. ### 23.9.20.2 — 2021-04-27 Improvements and bug fixes. ### 23.8.7.2 — 2019-10-06 Some of the bug fixes ### 22.6.72 — 2019-03-24 No details provided by developer ### 1.0 — 2017-12-10 No release notes. ## Apps similar to Telstra Business Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [LBM Fleet](https://appshunter.io/ios/app/lbm-fleet/id845762791) | — | Free | Business | | [KM2ME](https://appshunter.io/ios/app/km2me/id1517943449) | — | Free | Business | | [Box+Dice](https://appshunter.io/ios/app/box-plus-dice/id1093839838) | — | Free | Business | | [Quantum Connect](https://appshunter.io/ios/app/quantum-connect/id6475583917) | — | Free | Business | ## More apps by Telstra Software Group PTY LTD - [Liberate](https://appshunter.io/ios/app/liberate/id1234888270) - [VMR Companion by Telstra](https://appshunter.io/ios/app/vmr-companion-by-telstra/id1294174301) - [Telstra Business Connect: iPad](https://appshunter.io/ios/app/telstra-business-connect-ipad/id1313650978) - [Liberate by Telstra](https://appshunter.io/ios/app/liberate-by-telstra/id1350300960) - [My Telstra Events](https://appshunter.io/ios/app/my-telstra-events/id1464482176) All apps by Telstra Software Group PTY LTD: https://appshunter.io/developer/1294173940 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*