# TELUS Business Connect™

> All-in-one business communication: messaging, video calls, phone, SMS, and fax. (iPhone/iPad app by TELUS Communications Inc..)

- Source: https://appshunter.io/ios/app/telus-business-connect/id925058301 (this page in markdown: same URL + `.md`)
- Developer: [TELUS Communications Inc.](https://appshunter.io/developer/1351428851)
- Category: Business, Productivity
- Price: Free
- Rating: 4.30/5 from 3 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 301 MB
- Languages: American English, Dutch, Finnish, French (France), German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China) and 2 more
- Released: 2016-01-22
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telus-business-connect/id925058301/reviews.md

## What is TELUS Business Connect™?

Unified App description:

Work from anywhere with the leading all-in-one team messaging, video conferencing, and phone calling solution. You and your team can stay more connected, focused, and productive while staying home and keeping your social distances.
 
Here’s how we help teams stay efficient during this time:
 
Collaborate with superior team messaging
Message individuals or teams in real time to stay connected and bring remote workers together. Easily collaborate with file sharing, task management, and a shared calendar.
 
Stay connected with seamless video meetings
Launch video meetings directly from the app for real-time collaboration with screen sharing, chat, and markup tools.
 
Make HD calls with an enterprise phone system
Get HD voice quality, call forwarding, and advanced call features all while displaying your business number as your caller ID. Use Wi-Fi, carrier minutes, or cellular data on any mobile device.
 
Use SMS for on-the-go communication
Send and receive text messages using SMS from your business number to communicate with clients and coworkers on the spot.
 
Send a fax from anywhere
Send files through your mobile device with secure and easy online faxing. Attach files from Dropbox, Box, Google Drive, or any Microsoft Office application, or submit faxes online via email.

## Key features

- Team messaging with file sharing
- Real-time video conferencing
- HD business phone calls
- SMS from business number
- Online faxing from mobile

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/telus-business-connect/id925058301/reviews.md

### 4/5 — So much potential - almost there!

*2026-02-22*

We use this app for our business and for the most part it does the meat & potatoes of what it’s supposed to. We also love that anyone on our team from across the globe can use the app and make calls & texts regardless of where they are! I use the desktop app on my Mac and it’s made my workflow so much faster.

Honestly, most of the glitches & dropped calls ppl experience on here is due to their cell phone coverage. This app purely uses data connect for all its services so it is a slave to how good your connection is.

Now, where this app needs improvement. Sometimes the texts say they haven’t gone through when they have. I REALLY wish they would implement the RCS technology. SMS in 2026 feels like using a fax machine. You can’t even send GIF’s lol. Media such as pictures or god forbid videos come out looking like it’s the stone ages.

Hopefully they continue to improve these features as the foundation of this is great!

### 1/5 — So many failures

*2026-01-27*

So many network failures. Will say it’s forwarded but it’s not. Always network errors that you can’t even sign out of the app. It has so many bugs.

### 2/5 — Poor performance

*2025-11-24*

App does not send notifications of calls or missed calls. I’ve missed calls from clients and don’t even see they have called until I look at the logs. This app does not work and the service is a waste of money.

### 3/5 — Niveau sonore

*2025-11-07*

Ça fonctionne bien. Le gros bobo est que le son est 40% plus faible que l'application de mon iphone. J'ai constaté aussi une difficulté de mon interlocuteur à bien entendre car le son est trop faible. Je dois parler beaucoup plus fort pour pouvoir tenir la conversation.

### 1/5 — SMS?? Nope

*2025-10-01*

Added with no success. You cannot text from the IOS computer app and while that seems to be status quo I cannot text from the phone either. This seems like low hanging fruit and despite an escalation a while ago I have not heard a single thing nor witnessed any fix within the app.

### 2/5 — Drops calls constantly

*2025-06-12*

Challenges using for business purposes, drops calls without warning, app shut down, texts display as if they did not send to recipient but do in fact go through

### 2/5 — Calls come through when logged out of app

*2025-06-03*

Been using app for 2 years and has been fine up until 2 months ago. Now when I log out and close the app, the calls still come through on my phone before disconnecting. Really frustrating.

### 2/5 — Works When it Wants To

*2025-05-24*

I’ve been using this app for just over two years for my small business. It “works”, but I find it generally buggy, and its performance is sporadic. I routinely have issues like notifications not coming in, or coming in duplicate or triplicate. Some features can only be changed in the account on a desktop internet browser, which is pretty inconvenient. I would use an alternative service if one was available.

### 1/5 — Dropps calls all the time

*2025-04-23*

The app drops call all the time. Mostly incoming. When a ticket was put in with Telus they just blamed it on the connection of the phone. Although the call duration was the same for ever call drop as well as the same amount of time it takes for a missed call. It is clearly a issue with the app but they won’t recognize or try to fix the issue

### 1/5 — Sucks

*2025-04-14*

This app sucks!!!

## Frequently asked questions about TELUS Business Connect™

### What does the TELUS Business Connect app do?

This app provides a unified platform for business communication, offering team messaging, video conferencing, and phone calling. It allows teams to collaborate effectively remotely with features like file sharing, task management, and a shared calendar. You can also make HD calls using your business number as caller ID and send SMS messages.

### What are the key features of this app?

Key features include real-time team messaging with file sharing and task management, seamless video meetings with screen sharing and markup tools, HD voice calls with advanced features and business caller ID, SMS communication using your business number, and secure online faxing from your mobile device.

### Is this app free to use?

Based on the provided information, the app is listed as free. There are no indications of subscription fees or in-app purchases for core functionality.

### What devices is this app compatible with?

The app is designed for mobile devices and can be used on Wi-Fi, carrier minutes, or cellular data. It supports communication from any mobile device, allowing you to work from anywhere.

### How does this app help remote teams?

It keeps remote teams connected and productive by offering a central hub for all their communication needs. Features like instant messaging, video calls, and file sharing facilitate seamless collaboration, while the business phone system ensures professional communication with clients and coworkers.

## Version history (last 5 releases)

### 25.4.20 — 2026-01-06

Bug fixes and improvements
Audio conference hosts can leave without ending the conference for everyone
Audio tone settings enhancements

### 25.3.20 — 2025-09-09

- Bug fixes and improvements
- Call window behavior improvements

### 25.2.20 — 2025-06-11

Increase visibility of call block feature
Support Various Multimedia content types and PDFs in MMS

### 25.1 — 2025-03-17

Administrative Control for User DND Setting
Call Screening Improvements

### 24.4 — 2024-12-13

SMS opt-out management: Prevent sending messages to SMS recipients who opt out. When recipients reply STOP or UNSUBSCRIBE, they'll be automatically removed from future messages to comply with mobile carrier rules. A message from the phone number with 'START' or 'SUBSCRIBE' will reverse this.

Audio and video messaging: Now you can send audio and video messages in your direct and team messages. Easily record and send an audio or video message to save time and add context to your conversations.

## Apps similar to TELUS Business Connect™

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Powerpay Self Service](https://appshunter.io/ios/app/powerpay-self-service/id1359286544) | 4.8 (182) | Free | Business |
| [Payworks Self Service](https://appshunter.io/ios/app/payworks-self-service/id6504584369) | — | Free | Business |

## More apps by TELUS Communications Inc.

- [TELUS TV+](https://appshunter.io/ios/app/telus-tv-plus/id467259446)
- [My TELUS](https://appshunter.io/ios/app/my-telus/id543953973)
- [TELUS Wi-Fi Finder](https://appshunter.io/ios/app/telus-wi-fi-finder/id969622869)
- [Channel Events](https://appshunter.io/ios/app/channel-events/id1189277138)
- [Security](https://appshunter.io/ios/app/security/id1200050042)

All apps by TELUS Communications Inc.: https://appshunter.io/developer/1351428851

## Related topics

[telus connect](https://appshunter.io/ios/topics/telus-connect) · [telstra business connect](https://appshunter.io/ios/topics/telstra-business-connect) · [my telus](https://appshunter.io/ios/topics/my-telus) · [omicron connect](https://appshunter.io/ios/topics/omicron-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*