# TELUS CHR Mobile — Run your practice on the go

> Mobile companion for TELUS Collaborative Health Record for medical practice management. (iPhone/iPad app by TELUS Health.)

- Source: https://appshunter.io/ios/app/telus-chr-mobile/id1609299828 (this page in markdown: same URL + `.md`)
- Developer: [TELUS Health](https://appshunter.io/developer/884824590)
- Category: Medical
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 7 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.1 · 104 MB
- Languages: American English, French (France)
- Released: 2022-03-17
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telus-chr-mobile/id1609299828/reviews.md

## What is TELUS CHR Mobile?

Stay connected to your practice no matter where you are — for users of the TELUS Collaborative Health Record.*

Safely access your schedule, patient files, and more in seconds on your mobile device.

With TELUS CHR Mobile, you can:
- See day and week views of your schedule
- Create appointments by tap
- Join virtual visits from your mobile device
- Take photos within the app that connects to the patient record and remain private within the CHR
- View patient files
- View encounters
- View and review labs
- Search for a patient
- View patient clinical summaries
- View and manage your Inbox with snoozed and done messages
- Send messages to your colleagues

*TELUS CHR Mobile is a companion application to TELUS Collaborative Health Record (TELUS CHR). Access requires you to be an authorized user of TELUS CHR.

## Key features

- Access patient files
- Manage schedule and appointments
- Join virtual visits
- Secure photo capture for patient records
- Communicate with colleagues
- View labs and encounters

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/telus-chr-mobile/id1609299828/reviews.md

### 1/5 — No QR code

*2025-11-20*

What kind of phone app requires you to first download a desktop app??? It says I need to scan a QR code from the desktop app but there’s no QR code to scan. 

I’m able to use to website.

### 1/5 — Junk

*2025-04-22, version 24.24.0*

This app is junk.  It just stopped working one day and lost my profile and all my related appointment information.

### 1/5 — Telus CHR

*2024-04-20*

I have been trying for hours to get to the clinic site to make an appointment. Yesterday I went in to the clinic to get help. It still doesn’t work the receptionist was not able to help me. I have followed the steps I just don’t get the QR code to scan. Where is the QR Code that I should scan? Same day appointments are only made online, otherwise the clinic is book up. Is there a flaw with the setup as I am not the only one that can not access the clinic site? Waiting for a response.  Help!!   Thank you

### 1/5 — Can’t link to my emr

*2023-12-18, version 23.20.2*

Unable to link to my emr. The bottom of the screen does not show so the QR code can’t be captured

### 5/5 — App worked fine, then the update.

*2023-11-11, version 23.20.0*

I had chosen 5 star for the app as it worked as advertised very well. Since the last update where they added the ability to open documents, I cannot see my day sheet which is the main function for which I use the app. I haven't been able to test the things that were updated as I havrnt had a situation where that was needed. I deleted and reinstalled the app after restarting my device it still hasn't fixed the problem.

### 2/5 — Not working since update

*2023-11-10, version 23.20.0*

Since the last update my schedules aren’t loading at all. Basically useless at the moment.

Even in the past it took forever to load schedule, but now it takes long and at the end it doesn’t show anything.

Also the frequent need to reconnect via scan is disruptive at times and interrupts the flow at the most inconvenient times.

Only helpful to search for clients and make phone calls. That’s about it.

### 1/5 — Does not work

*2023-10-26, version 23.1.2*

Opening screen doesn't allow me to scroll down, thus I cannot scan the QR code to link to my CHR account. Perhaps there's a glitch that needs to be fixed? But currently 100% useless.

## Frequently asked questions about TELUS CHR Mobile

### What is TELUS CHR Mobile used for?

TELUS CHR Mobile is a companion app for the TELUS Collaborative Health Record, allowing authorized users to manage their medical practice on the go. It provides access to schedules, patient files, virtual visits, and secure communication with colleagues.

### Who can use TELUS CHR Mobile?

Access to TELUS CHR Mobile requires you to be an authorized user of the TELUS Collaborative Health Record. It is designed for healthcare professionals managing their practice.

### Does TELUS CHR Mobile have ads?

No, TELUS CHR Mobile does not contain advertisements. The app is free to download and use, with no in-app purchases or ads mentioned.

### What devices does TELUS CHR Mobile support?

TELUS CHR Mobile is supported on iPhone and iPod devices. It is designed for mobile use on these Apple platforms.

### How often is TELUS CHR Mobile updated?

The latest version of TELUS CHR Mobile is 25.3.0, last updated on September 4, 2025. Updates are released to improve functionality and security for users.

### Is TELUS CHR Mobile safe for patient data?

Yes, the app is designed for secure access to patient files and information. Photos taken within the app connect to the patient record and remain private within the CHR system.

### What is the user rating for TELUS CHR Mobile?

TELUS CHR Mobile has a rating of 1.0 stars based on 1 rating. This indicates a very low user satisfaction score from the available feedback.

### What is the age rating for TELUS CHR Mobile?

TELUS CHR Mobile has an age rating of 12+. This suggests that content within the app is considered appropriate for users aged 12 and older.

## Version history (last 5 releases)

### 25.3.0 — 2025-09-04

Several bug fixes and performance improvements

### 25.2.0 — 2025-06-30

Several bug fixes and performance improvements

### 25.1.0 — 2025-05-05

Several bug fixes and performance improvements.

### 24.24.0 — 2025-02-04

- Several bug fixes and performance improvements.

### 24.19.0 — 2024-09-10

The latest version includes:
- Several bug fixes and performance improvements.

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## More apps by TELUS Health

- [My Health Benefits](https://appshunter.io/ios/app/my-health-benefits/id671060840)
- [TELUS EMR Mobile](https://appshunter.io/ios/app/telus-emr-mobile/id884824587)
- [TELUS PharmaConnect](https://appshunter.io/ios/app/telus-pharmaconnect/id1452121212)
- [TELUS eClaims](https://appshunter.io/ios/app/telus-eclaims/id1457225224)
- [Espri](https://appshunter.io/ios/app/espri/id1551400140)
- [TELUS Health Virtual Pharmacy](https://appshunter.io/ios/app/telus-health-virtual-pharmacy/id1587019102)

All apps by TELUS Health: https://appshunter.io/developer/884824590

## Related topics

[telus health connect](https://appshunter.io/ios/topics/telus-health-connect) · [telus health student](https://appshunter.io/ios/topics/telus-health-student) · [telus health](https://appshunter.io/ios/topics/telus-health) · [telus health memberaccess](https://appshunter.io/ios/topics/telus-health-memberaccess)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*