# TELUS Health MyCare — user reviews > 76 indexed App Store user reviews of TELUS Health MyCare by TELUS Communications Inc., rated 4.46/5 from 66,703 ratings. - Source: https://appshunter.io/ios/app/telus-health-mycare/id1438405874/reviews - App overview in markdown: https://appshunter.io/ios/app/telus-health-mycare/id1438405874.md ## Newest reviews (16 of 76) ### 2/5 — Lacking information *2026-09-04, version 111.0.0* I don’t like that I have to access a separate link and login to get appointment notes and prescription details. Had an appointment for my 5 year old daughter, and the login info they provided wouldn’t allow me to access the appointment details/prescription. No confirmation in the app regarding the prescription. Also, calling for support at AM MST and they’re closed?! ### 2/5 — Doesn’t care about patient health *2026-08-12, version 110.0.0* No longer gives a prompt to book a follow up appointment for lab results, so unable to go over or renew prescriptions and thus threatens patient healthcare. ### 2/5 — It would be nice to see the same doctor *2026-07-29, version 110.0.0* I used to be able to see the same doctor and everything was great, now I can’t :( ### 2/5 — Good concept, poor availability *2026-07-16, version 110.0.0* I am fortunate to be a healthy person who only needs annual bloodwork, so I’m fine with the concept of a virtual walk-in clinic for my needs. However, it is very frustrating trying to get a family doctor appointment through Telus due to the limited number of doctors in the system. It would be wonderful if the system could automatically find appointment times and offer them to the patients, rather than having to login at random times during the day, hoping for an open slot. ### 3/5 — Available Appointments *2026-07-14, version 110.0.0* I wish there would be more appointments available. I don't have a family doctor and there are long periods of time where I don't see any available appointments on the app. ### 1/5 — TELUS Health Medicare *2026-06-15, version 109.1.0* Absolute nightmare. Doctors receptionist, not helpful at all. ### 1/5 — No appointments *2026-06-12, version 109.1.0* This is literally a waste of time you spend time writing, what you need an appointment for and then there is literally no appointments available. You can scroll for months. There’s nothing. waste of time. ### 1/5 — Frequently crashes *2026-06-09, version 109.1.0* Even though I updated the app and got it working last night, i am unable to open it. Did not work even after phone re-start. ### 1/5 — No appointments *2026-06-06, version 109.1.0* I’ve been clicking on multiple times for the last two weeks to book an appointment to get the results of an X-ray. There are never any appointments available. Complete joke. ### 1/5 — No Doctor Available *2026-05-28, version 109.1.0* Waste of time signing up to find there are no available doctors. ### 1/5 — No doctor appointments available *2026-05-25, version 109.1.0* So what is the point of this app if you can’t get an appointment? ### 1/5 — Waste of time *2026-05-23, version 109.1.0* Went through all the ID verification before I could see they only book a week out and had zero available appointments. Tell you to check back later. Unless you want ozempic. Then you can have an appointment next business day for $99. ### 1/5 — Do not recommend *2026-05-21, version 109.1.0* They make it simple to do a meet and greet with a family doctor and you’re under the assumption that you are able to get access to health care (kinda important, one would think). Do not be misled by this, as it will be impossible to get an appointment. I’ve had this app for six months checking consistently for appointments and nothing has been available. ### 1/5 — No Appointment Available For 1+ Month *2026-05-20, version 109.1.0* Crazy that no one is available via this online service/app for over a month. Better to just go to a walk-in clinic. Especially, for refills. ### 1/5 — No appointments available *2026-05-19, version 109.0.0* So download it fill it out and then be told they have no appointments. Just as busted as rest of healthcare.🤔 ### 1/5 — Unable to book *2026-05-16, version 109.0.0* Anything online ## Most critical reviews (10 lowest-rated) ### 1/5 — Telus Health - AWEFUL!!! *2026-09-04, version 111.0.0* This business is a joke with terrible service - Don’t waste your time trying to get an appointment by calling them - They are complete idiots! ### 1/5 — No appointments available *2026-08-25, version 110.0.0* Big joke ### 1/5 — Completely useless and nonsensical *2026-08-16, version 110.0.0* Why even have this service if there are no appointments available until the middle of 2027? This is completely absurd! ### 1/5 — No appointment available + bad interface. *2026-07-31, version 110.0.0* I scrolled and tapped the whole calendar day-by-day. There are no available appointments. Why do I have to tap on each day to see if there are any appointments available? Just show me the dates where there are availability. ### 1/5 — Never any available appointments *2026-07-30, version 110.0.0* I have tried to book an appointment multiple times over the past few weeks and there are never any available appointments. It didn’t used to be like this. ### 1/5 — Garbage service. *2026-07-17, version 110.0.0* I need 2 prescriptions fill out by a doctor. Dr states he can only prescribe 1/2 as I’m a new patient and he does not know me nor see the other prescription on file. I say fine, this imbecile says bye and hangs up the phone. Don’t waste your time people. They’re scheming for money and the government is the target. Not us, we’re just collateral ### 1/5 — Never any appointments *2026-07-10, version 109.1.0* They claim they post appointments every day. I have checked every day for two months and have not been able to get a single appointment. ### 1/5 — TELUS health *2026-06-30, version 109.1.0* I have been trying for two weeks and can not get an appointment to renew my prescription ### 1/5 — Lol *2026-06-25, version 109.1.0* Wouldn’t it be nice if this app had available appointment times. Absolutely ridiculous . ### 1/5 — “Something went wrong” *2026-06-17, version 109.1.0* Can’t sign in, so app is useless until whatever issue that is gets fixed ## Most praised reviews (10 highest-rated) ### 5/5 — Great doctor *2026-08-15, version 110.0.0* I am very pleased with this Dr. She goes above and beyond. Highly recommend her. ### 5/5 — Very Satisfied *2026-06-23, version 109.1.0* This has made it so much easier for me since we don’t have a family doctor. Thanks so much. ### 5/5 — Excellent *2026-06-13, version 109.1.0* Don’t no what we would do with out this app thank you ### 5/5 — Waste of time *2026-06-08, version 109.1.0* I have not been able to find an appointment for weeks. I checked multiple times a day. I’m out of my prescription tomorrow and I’ve emailed them twice with no response to see if there is an emergency option when there’s no appointments available. I’m looking for a different option at this point. ### 5/5 — When you don’t have a family doctor this is a great resource *2026-05-03, version 108.1.0* Although I find getting an appointment difficult, and you have to refresh your page regularly to be updated on appointment times it is better than having new doctor at all ### 5/5 — Game changer *2026-04-30, version 108.1.0* This process is a godsend, incredibly helpful and so much time and stressed saved. ### 5/5 — A very MIGHTY Service *2026-03-15, version 108.1.0* Excellent Service as in MIGHTY! ### 5/5 — Great app. *2026-02-18, version 108.0.0* This app is amazing. Beats waiting for hours at a hospital. I have been using app for over 7 to 8 years. Super fast appointments. ### 5/5 — App issues *2026-02-13, version 108.0.0* I have used their services for a few years. Unfortunately there is something wrong with the app I can’t even surpass the passcode to even make an appt! I have uninstalled so many times. Too bad I really found KP excellent and very helpful! ### 5/5 — Great service *2026-01-23, version 107.2.0* The clinician was very knowledgeable, professional and thorough. Great advice and thorough appointment summary. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*