# TELUS Health Student Support — Formerly My SSP

> Student mental health and wellness support program with multilingual clinician access. (iPhone/iPad app by Morneau Shepell Inc.)

- Source: https://appshunter.io/ios/app/telus-health-student-support/id1112006222 (this page in markdown: same URL + `.md`)
- Developer: [Morneau Shepell Inc](https://appshunter.io/developer/436292886)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 2.99/5 from 112 App Store ratings · 73 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 152 MB
- Languages: English
- Released: 2016-05-11
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telus-health-student-support/id1112006222/reviews.md

## What is TELUS Health Student Support?

Created by clinical and cultural experts, the TELUS Health Student Support app (formerly My SSP) helps students succeed by providing access to the TELUS Health’s Student Support Program (Student Support). Students can access the program anytime, from anywhere, to connect with multilingual clinicians. Our team is experienced in working with students from diverse backgrounds, who understand the challenges that students face.

## Key features

- Confidential student support
- Multilingual clinician access
- 24/7 availability
- Culturally competent care
- Student wellness resources

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/telus-health-student-support/id1112006222/reviews.md

### 1/5 — Worst app ever

*2026-08-06, version 11.1.2*

I wanna delete the account. I need to delete it. I cannot find the option and no one is helping. Worst app ever

### 2/5 — TELUS Health Plusses and Shortcomings

*2026-03-04, version 11.0.19*

This particular service has its merits. The expediency with which you can be connected with a professional is impressive, however their constraints through TELUS are truly prohibitive for patients seeking legitimate help. Although you can have a decent initial consultation conversation with a counselor, they can only offer you resources in your area (supposedly) IF those resources are available in the TELUS database. I felt like there is no semblance of legitimate advice during an initial meeting aside from delivering alternative companies/clinics for the benefit of TELUS.

### 1/5 — Unusable

*2026-01-02, version 11.0.19*

This app is poorly designed and does not work. The Start button never loads for the chat support. It also says you can access Fitness services but there is no way to get to them, only articles.

### 5/5 — I didn’t know I needed this

*2025-10-09, version 11.0.12*

By far the best support system I didn’t know I needed. You won’t regret downloading the app.

### 1/5 — Live chat cannot type

*2025-09-26, version 11.0.10*

I opened the Live chat and I cannot click the chats box and cannot type anything in the app, I have iPhone 15. Please fix this problem as soon as possible, this app is meant to help not prevent someone from getting help, very annoying

### 1/5 — This doesn’t help

*2025-09-09, version 11.0.9*

Wdym we have to be 14 or older to chat? So 13 year olds can kill themselves?? I’m not gonna read an article if I’m depressed or giving up on life, i downloaded this app to find help not to give you my information I’m gonna kill my self because of you 🥰

### 1/5 — Terrible app that schools are wasting money on

*2025-08-16, version 10.7.7*

Counselor was unresponsive, curt, and unhelpful. Has no knowledge of campus resources and no resources or advice. I asked for help and the counselor didn’t follow up with any questions told me it would be best to just follow up with my school. Kind of a pointless app and not even sure they use real counselors. Going to follow up with my school to see if they can drop the contract and go for a better service.

### 1/5 — DO NOT DOWNLOAD

*2025-05-20, version 10.7.3*

They clearly use chat bots and AI for the chat feature. They do not care. Do not download this app, schedule a meeting with a real counselor.

### 1/5 — Terrible

*2025-05-03, version 10.7.3*

I started the chat and once I gave general student information the support Agent immediately ended the chat. Terrible service especially for people that really need help. If your customer service agent is named Teliana end it immediately.

### 1/5 — Why even offer a chat feature

*2025-02-03, version 10.7.1*

I already have a counselor I see often, I just needed some support and reassurance. I didn’t even get to talk about what was upsetting me, the counselor claimed that’s not what the service is for; only to provide options. 
I know what a fidget is, I know going to the gym helps, I know that talking to loved ones can help with stress. I am not a moron- I believe anyone with stressors in their life knows these things. I just wanted to vent, to not feel alone, not to be belittled like I don’t know that drinking water is good for mental health. God. Get some human beings who can talk like human beings, not robots spewing facts anyone could find in a mental health pamphlet.

## Frequently asked questions about TELUS Health Student Support

### What is the TELUS Health Student Support app?

The TELUS Health Student Support app provides students with confidential access to mental health and wellness resources. It connects students with multilingual clinicians who are experienced in addressing the unique challenges faced by students from diverse backgrounds.

### What are the key features of this app?

Key features include confidential student support, access to multilingual clinicians, 24/7 availability, and culturally competent care. The app aims to provide comprehensive student wellness resources.

### Is there a cost to use the TELUS Health Student Support app?

Based on the provided information, the app is free to use. There are no in-app purchases or advertisements mentioned.

### Who is the target audience for this app?

The app is specifically designed for students who are looking for confidential mental health and wellness support. It caters to students from various backgrounds and understands the challenges they may encounter.

### When can I access support through this app?

You can access the Student Support Program anytime, from anywhere through the app. This ensures that students have continuous access to the support they need, regardless of their location or the time of day.

## Version history (last 5 releases)

### 11.1.2 — 2026-06-26

Bug fixes and updates to chat service.

### 11.0.19 — 2025-11-10

Bug Fixes

### 11.0.12 — 2025-09-29

Bug Fixes

### 11.0.10 — 2025-09-12

Bug Fixes

### 11.0.9 — 2025-08-21

Bug Fixes

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## More apps by Morneau Shepell Inc

- [My EAP](https://appshunter.io/ios/app/my-eap/id436292883)
- [My EAP for iPad](https://appshunter.io/ios/app/my-eap-for-ipad/id472033758)
- [myPlans Connect](https://appshunter.io/ios/app/myplans-connect/id639101059)
- [MyAbiliti](https://appshunter.io/ios/app/myabiliti/id1011642047)
- [My Migo](https://appshunter.io/ios/app/my-migo/id1172059012)

All apps by Morneau Shepell Inc: https://appshunter.io/developer/436292886

## Related topics

[student support](https://appshunter.io/ios/topics/student-support) · [telus student support](https://appshunter.io/ios/topics/telus-student-support) · [telus health student support](https://appshunter.io/ios/topics/telus-health-student-support) · [telus health student](https://appshunter.io/ios/topics/telus-health-student) · [tellus](https://appshunter.io/ios/topics/tellus) · [telus health eap](https://appshunter.io/ios/topics/telus-health-eap) · [telus health](https://appshunter.io/ios/topics/telus-health) · [student supportal](https://appshunter.io/ios/topics/student-supportal) · [telus health wellbeing](https://appshunter.io/ios/topics/telus-health-wellbeing) · [telus health one](https://appshunter.io/ios/topics/telus-health-one) · [telus](https://appshunter.io/ios/topics/telus) · [cnwl student toolkit](https://appshunter.io/ios/topics/cnwl-student-toolkit) · [tellus wellbeing](https://appshunter.io/ios/topics/tellus-wellbeing) · [student lifeline](https://appshunter.io/ios/topics/student-lifeline) · [telus health connect](https://appshunter.io/ios/topics/telus-health-connect) · [student health matters](https://appshunter.io/ios/topics/student-health-matters) · [health support](https://appshunter.io/ios/topics/health-support) · [health professional student association](https://appshunter.io/ios/topics/health-professional-student-association) · [my campus closets](https://appshunter.io/ios/topics/my-campus-closets)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*