# TELUS Health Wellbeing — user reviews > 22 indexed App Store user reviews of TELUS Health Wellbeing by Sprout Wellness Solutions Inc., rated 4.90/5 from 2,868 ratings. - Source: https://appshunter.io/ios/app/telus-health-wellbeing/id1627569346/reviews - App overview in markdown: https://appshunter.io/ios/app/telus-health-wellbeing/id1627569346.md - Rating breakdown: 5★ 2,543 · 4★ 264 · 3★ 48 · 2★ 4 · 1★ 9 ## What do users think of TELUS Health Wellbeing? Overall sentiment: neutral **Pros** - 🚀 Earn rewards for staying healthy - 👍 Interactive and motivating - 🎥 Useful information and great workouts in videos **Cons** - 🐛 Frequent crashes and freezing issues - ⏱️ Slow loading times and UI updates - 🔒 Login issues with SSO **Commonly reported bugs** - Inability to accept privacy policy changes due to screen not scrolling - Challenges not loading correctly and showing as deleted **Most requested features** - Dark mode option - Ability to create smaller teams for better support ## Newest reviews (2 of 22) ### 4/5 — Bloquer dans l’application *2024-09-11, version 4.59.0.30* A quand la prochaine mise à jour ? Depuis que vous avez changer les paramètres de confidentialité, je suis incapable d’accepter les changements car je n’accède pas au bouton accepter. Mon écran ne descend pas et je ne suis plus en mesure d’utiliser l’application 😔 ### 4/5 — Great app. Easy to use. Fun and motivating. *2023-11-15, version 4.53.4.2* Love it. One improvement would be to have the ability to create smaller teams so that we can better support colleagues. The divisions/units are too broad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely garbage *2026-06-27, version 4.74.0.46* Is there good info? Sure. Why r u using it? Forced by work place to get wellness credit. There are some great info on it however forcing people to use it instead of the original wellness credit is just cheap. Typical Canadian company ### 1/5 — SSO login never works *2026-04-06, version 4.72.0.24* Logging in with sso barely works with this app. ### 1/5 — Not well *2025-04-24, version 4.64.0.29* This app is good keeps you active. It is getting frustrating that it keeps crashing and freezing all the time. Constantly have to close it and re-open to try input infornation. I have used other apps with no issue. I use this because of my work and starting since feb this app has been buggy. Need to be fix ### 1/5 — Very slow and buggy *2025-01-28, version 4.62.0.49* Login via company SSO doesn’t work consistently, which is annoying when the app logs me out all the time. Had to attempt 5 times to login, with app restart as well. Tracked activities don’t update immediately in UI and loading times for any one page of 10+ seconds are outrageous. Challenges don’t load correctly either and keep telling me they have been deleted, even when i know they haven’t. If i had a choice, i would not use this app at all. ### 2/5 — Foreign language formatting having to do with a month *2025-09-20, version 4.68.0.20* foreign language formatting having to do with the month worked fine before update ### 3/5 — Not able to launch the app *2026-07-08, version 4.74.1.2* Hi, please help look into this, I am using the iOS device, suddenly the app prompts to ask update to latest version, but after updating, it still prompt to update. So it keeps switching between the update windows and App Store ### 3/5 — Varies of activity but reward not able to reach *2026-06-06, version 4.73.3.7* Lots of activity but bugs in rewards. Bugs in sign in. I have not use this app for and while. I try to sign in couple of times b4 I can long in ### 3/5 — Freezes Constantly *2026-04-04, version 4.72.0.24* I have to log in and put of app constantly to enter information due to constant freezing. Does not connect to Polar Flow. I have to connect my Polar Flow to Apple Health and then it transfers over. ### 3/5 — Love the app when it’s not freezing *2025-04-13, version 4.64.0.29* Constantly freezing when I’m trying to enter my actions to receive points ### 3/5 — Loved it until I could no longer access it. *2024-09-08, version 4.59.0.30* There was an update which asked me to accept the disclaimer. I’ve now read the disclaimer 5 times but the screen where you are asked to accept or decline does not allow me to scroll up so I can tap on accept. I was really into this app too. ## Most praised reviews (10 highest-rated) ### 5/5 — Sixty *2026-04-13, version 4.72.0.24* This app keeps me mindful of my activities, especially while I’m at work. It is my goal to stay active in my 60s. ### 5/5 — I love this app *2026-02-07, version 4.71.0.36* I’m enjoying this app it holds me accountable to my goals. ### 5/5 — Thank you *2026-01-21, version 4.71.0.36* This App has kept me motivated to be active ### 5/5 — Health is wealth *2025-11-03, version 4.69.0.48* Great app to earn rewards while staying healthy ### 5/5 — A group to push me *2025-03-18, version 4.63.0.27* I enjoy this app. Well not only does it get me moving but to see all the other progress as well . And the accountability for everyone ### 5/5 — Videos *2024-09-25, version 4.60.0.57* I’m enjoying the videos . Very useful information. Great workouts ### 5/5 — Interactive *2024-05-16, version 4.57.0.39* The app is intuitive! ### 5/5 — Love it! *2024-01-10, version 4.54.1.1* So many things to track, not just activity,! ### 4/5 — Doesn’t sync to smart ring *2026-05-01, version 4.73.2.3* It’s great but wish it would sync to Ultrahuman smart ring to count steps ### 4/5 — Dark mode *2025-08-11, version 4.67.0.20* As an individual who is neurodivergent, I would like to have the option to switch to dark mode. Please and thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*