# TELUS PharmaConnect > Mobile prescription management and refill service for individuals, dependents, and pets. (iPhone/iPad app by TELUS Health.) - Source: https://appshunter.io/ios/app/telus-pharmaconnect/id1452121212 (this page in markdown: same URL + `.md`) - Developer: [TELUS Health](https://appshunter.io/developer/884824590) - Category: Medical - Price: Free - Rating: 2.62/5 from 26 App Store ratings · 20 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 54 MB - Languages: English, French - Released: 2019-03-09 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/telus-pharmaconnect/id1452121212/reviews.md ## What is TELUS PharmaConnect? Request prescription refills at home, from the office or on the go. View, manage and refill your medication or the medication for your dependents or pets. Do all that from your mobile device. Ask your pharmacist about PharmaConnect™ and access your personal registration code, linking your account to the pharmacy’s Kroll™ pharmacy management system. This app is provided by PharmaConnect enabled pharmacies and free of charge for patients. Features include: Accessing your medication profile from your mobile device Viewing the medication detail of your dependents Requesting medication refills and confirming the pick-up time Submitting prescription photos Accessing your pet’s medication profile Receiving notifications when your medication is ready for pick-up Feedback about the app is always welcome. If you have suggestions for ways we can improve the app, please feel free to reach out to us at pharmaconnect@telus.com PharmaConnect and Kroll are a trademarks of TELUS Health. ## Key features - Refill prescriptions remotely - Manage medications for dependents - Access pet medication profiles - Submit prescription photos - Receive pickup notifications - View medication details ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/telus-pharmaconnect/id1452121212/reviews.md ### 1/5 — Needs Update - invisible buttons *2026-01-27* There is no way to contact the developers so I'm forced to write a review to report the problem. Since the last update, buttons are invisible (I know they exist and can click them, but cannot see the icons or labels until the imaginary button has been tapped). Using iOS version 26.2 on an iPhone 14. It renders the app unusable for the average user, since I had been using it for a long time before, I know where to click, but people have to guess, and where it takes them in the app is a surprise. HOWEVER - I WILL LOVE THE APP AGAIN WHEN THIS ISSUE IS RESOLVED. PLEASE ALSO PROVIDE A WAY TO CONTACT THE DEVELOPERS! The current report a problem just takes you to the Web app. ### 5/5 — Just about notification *2025-10-22* Only thing i noticed is no reply medicines ready for pick up i just had to go back to see. Should have text coming to say ready for pick up. ### 2/5 — Broken *2025-10-11* I’m able to submit my prescription through this app, but in no way can the pharmacy communicate with me to tell me that it’s done, or any other communications. It’s a guessing game whether or not they’ve actually received and processed it. Completely defeats the point of the app - this is not a new issue. It’s been going on for far too long to be forgivable at this point. Apparently a new company is coming through with superior tech. Hopefully my pharmacy is able to adopt this quickly. ### 4/5 — Ok app *2025-07-30* This is an Ok app to use. One missing function that I have seen on other pharmacy apps is the ability to put old prescriptions into an “archive” so you can see your history but they are not in your face every time you go into the app. ### 1/5 — Lost data *2025-07-24* My prescription data disappeared and it’s not coming back ### 3/5 — Needs work *2025-05-20* The notification that a prescription is coming up for renewal is handy. Unfortunately, it didn’t get delivered this time. I assume that is because I was spontaneously signed out of the app for some reason. ### 1/5 — No notifications *2025-01-09* I don’t understand why there is no indication that a refill is delayed. I had to open my app to find out, that a refill request from three days ago is delayed. Improve your product to inform properly. People need their medication and can’t be skipping days. It’s not healthy or safe. ### 2/5 — Prescriptions not correct. *2024-06-11* When prescriptions are ordered, they don’t always go through. When a new prescription is received by the pharmacy, the old one isn’t deleted. When meds are prepared, the system doesn’t update that they have been dispensed and keep a status of “in process “. Either the system has not been set up properly or the functionality is deficient. I used to install systems like this, and it need to be MUCH better. ### 1/5 — App is never correct *2024-04-20* I use this app for all of my medications and it’s always showing the wrong due dates for my meds and causes a lot of issues for me having to call the phymarcy and the doctor just to get it corrected. Sometimes doing with out some of my meds. The laws are different for drugs in certain provinces and that’s where it effects me and I’m giving this app a one star review ### 4/5 — Pretty Good *2023-07-04* This is a pretty decent app….had a bit of trouble setting it up but has been good ever since…1 thing I’d like to see is if when you order the dollar amount of the order could be displayed. ## Frequently asked questions about TELUS PharmaConnect ### How do I connect TELUS PharmaConnect to my pharmacy? Ask your pharmacist about PharmaConnect™ and obtain your personal registration code. This code links your account to the pharmacy’s Kroll™ pharmacy management system, enabling seamless prescription management. ### Can I manage medications for my family members with TELUS PharmaConnect? Yes, you can view and manage the medication details for your dependents through the app. This allows for centralized management of household prescriptions. ### Does TELUS PharmaConnect support managing pet medications? Yes, the app allows you to access your pet's medication profile. This feature helps ensure you can manage all family members' prescriptions, including those for pets. ### How will I know when my prescription is ready for pickup? TELUS PharmaConnect will send you notifications when your medication is ready for pick-up. This ensures you are promptly informed and can plan your visit to the pharmacy. ### What is the age rating for TELUS PharmaConnect? The app has an age rating of 12+. This indicates it is suitable for users aged 12 and older, considering the nature of medical information management. ### How often is TELUS PharmaConnect updated? The latest version is 30.0.4, and it was last updated on May 5, 2026. This suggests a commitment to ongoing development and maintenance of the application. ### What is the user feedback on TELUS PharmaConnect? The app has a rating of 2.6 stars from 26 ratings. While specific user sentiment details are not provided, the rating indicates a mixed reception from its user base. ### Is TELUS PharmaConnect available on multiple platforms? The provided data does not specify platform compatibility. However, it is designed for mobile devices, suggesting availability on common smartphone operating systems. ## Version history (last 1 release) ### 30.0.4 — 2026-05-05 Minor enhancement and fixes ## More apps by TELUS Health - [My Health Benefits](https://appshunter.io/ios/app/my-health-benefits/id671060840) - [TELUS EMR Mobile](https://appshunter.io/ios/app/telus-emr-mobile/id884824587) - [TELUS eClaims](https://appshunter.io/ios/app/telus-eclaims/id1457225224) - [Espri](https://appshunter.io/ios/app/espri/id1551400140) - [TELUS Health Virtual Pharmacy](https://appshunter.io/ios/app/telus-health-virtual-pharmacy/id1587019102) All apps by TELUS Health: https://appshunter.io/developer/884824590 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*