# TELUS Secure Business

> All-in-one security, safety, and smart business management solution. (iPhone/iPad app by TELUS Communications Inc..)

- Source: https://appshunter.io/ios/app/telus-secure-business/id1396714033 (this page in markdown: same URL + `.md`)
- Developer: [TELUS Communications Inc.](https://appshunter.io/developer/1351428851)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 406 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, Canadian French, German (Germany), Hebrew, Icelandic, Indonesian and 9 more
- Released: 2025-08-14
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/telus-secure-business/id1396714033/reviews.md

## What is TELUS Secure Business?

TELUS Secure Business is your complete all-in-one security, safety and smart business solution.  Protect, automate and control your business in real-time from anywhere in the world, from any current mobile device.  All you need is Internet or mobile service, a Secure Business service plan and the smart devices you wish to install in your business.

The TELUS Secure Business app offers solutions for:
- Security and safety alerts
- Interactive video monitoring
- Remote awareness (knowing when your business has opened and closed)
- Business automation

Optimize your business from wherever you are.  Just tap your app, and you'll have real time access to what's happening at your business.  View your video screens or clips, change and control settings and make your business the safest and smartest it can be.

Whether you're at a customer meeting or halfway around the world, TELUS Secure Business has you covered.  The app can send you notifications, you can instantly view your front door or back office, make and change rules to maximize energy efficiency, and have direct access to every security and smart device you've installed.

Simple icons and easy-to-follow screens give you remote access and control.  Tap a button to view your cameras, pre-program your system to arm and disarm automatically, get reporting to provide you with graphs of volume and timing of traffic into your business.

Have an Apple watch?  Keep your business running smart with a flick of the wrist.  Arm and disarm your system, check notifications, and control all of your installed devices right from your watch.

Note: This TELUS Secure Business app requires a compatible system, internet access and a Secure Business service plan.  The app features and their usage varies based on the solution chosen, equipment and service plan. Visit our website for more information.

With the TELUS Secure Business app, you can:
- Receive real-time emails, text messages, and push notifications for unexpected activity and events that matter to you
- View your business and property from your installed video cameras
- Pre-program or turn lights on or off
- Set the ideal temperature on your smart thermostat
- Receive reports of traffic volumes broken down by days and times
- Search your complete event history
- Provide, remove, or limit access to employees based on days and times

How the TELUS Secure Business app helps you stay connected to your business:
- Know instantly when your business has been opened or closed
- Arm and disarm your system from anywhere, or automatically as you leave the business
- Know when people access restricted areas
- Be alerted when certain doors are left open
- Know if someone changes any of your system settings
- Limit false alarms by remotely viewing your cameras, disarming, then re-arming your system without having to drive to your business.

## Key features

- Real-time security and safety alerts
- Interactive video monitoring
- Remote business opening/closing awareness
- Business automation and control
- Smart device management (lights, thermostat)
- Employee access control
- Traffic volume reporting

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/telus-secure-business/id1396714033/reviews.md

### 1/5 — Broken in latest update

*2025-08-24*

The app just shows a blank login screen with no text. Uninstall/reinstall does not help.

### 5/5 — Simply the best

*2024-02-21*

Better than all the rest. 

Couldn’t live without this system. Love the apps, camera quality, and professional support.

### 1/5 — Needs update

*2023-09-15*

Worst app, does not load live videos

### 1/5 — Live feed useless

*2023-01-04*

I have 4 cameras, 2 outside, 2 inside. The inside ones take forever to load, then pause after a few seconds. Viewing on a desktop is find. The app is terrible

### 5/5 — Solid app

*2020-12-15*

App works really well. Accessing live camera feeds is pretty good. Only wish that alerts triggered by motion detection would be triggered quicker. Often I’ll get a motion based alert on my phone, open up a live feed and the person/vehicle that triggered the alert is long gone.

**Developer response:** Thank you for your feedback, kr2ranger. There may a slight delay between when the alert is triggered and when you receive it, which might depend on connectivity (LTE vs Wi-Fi) and the alert type (Push vs Email vs SMS)  However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 3) and we can help you resolve this issue.

### 1/5 — Will not wake up

*2019-07-21*

Alarm will not disarm easily with app at times.  Seems to not wake up the system. Door needs to open then alarm disarms.  Not very good for visitors or clients.

**Developer response:** Thank you for your feedback, houseafire. There may be a slight delay between the mobile app and the alarm panel.  However, it should not be long. If you continue to experience this lag, please call our support line at 1-855-818-3587 (option 4) and we can help you resolve this issue.

### 1/5 — Alarm app

*2018-09-02*

Seeing as this is an alarm app, Really need to be able to actually talk to help desk. Since Telus has taken over ,....I don’t know???.....

**Developer response:** Hello snapperhead1. Thank you for your feedback. With the latest version, the Help Desk link will bring you to our "How to Use" guide but we have taken your feedback and are looking for ways to improve this experirence. 

In the meantime, if you need support please give us a call at 1-855-818-3587 (option 4).

## Frequently asked questions about TELUS Secure Business

### What is TELUS Secure Business?

TELUS Secure Business is a comprehensive app designed to provide businesses with integrated security, safety, and smart device management. It allows for real-time monitoring and control of various aspects of a business from anywhere in the world.

### What devices is TELUS Secure Business compatible with?

TELUS Secure Business is compatible with a range of devices including iPhones, iPads, and Apple Watches. It requires internet or mobile service and a compatible Secure Business service plan.

### How does TELUS Secure Business help with security?

It provides real-time security alerts, interactive video monitoring, and allows you to arm/disarm your system remotely or set automatic schedules. You can also receive notifications for restricted area access or doors left open.

### Can I automate tasks with TELUS Secure Business?

Yes, the app supports business automation. You can pre-program lights to turn on/off, set your smart thermostat, and manage employee access based on specific days and times.

### Does TELUS Secure Business have ads?

No, TELUS Secure Business does not contain advertisements. It is a free application focused on providing business management and security features.

### How often is TELUS Secure Business updated?

The latest version of TELUS Secure Business is 5.13.8, and it was last updated on July 28, 2026. Updates typically include new features, performance improvements, and bug fixes.

### What is the age rating for TELUS Secure Business?

TELUS Secure Business has an age rating of 4+. This indicates it is suitable for children and adults, with no mature content.

### How does TELUS Secure Business handle user data and privacy?

While specific privacy details are not provided in the description, the app focuses on business security and monitoring. Users can manage employee access and view event history, suggesting robust data logging capabilities.

## Version history (last 5 releases)

### 5.13.8 — 2026-07-28

• Minor enhancements and bug fixes

### 5.12.3 — 2026-02-13

This mobile release includes issue resolutions, minor enhancements, and behind-the-scenes work to prepare for future releases.

### 5.4 — 2025-08-14

Bottom navigation: The app menu is now found at the bottom of your screen.

Landscape Activity Feed for Mobile Continuous Video Player: Jump right to recorded events from
the landscape view. 

Camera Device Quick Links for Mobile Continuous Recording Player: Camera-device quick links are now in the mobile continuous recording player. Customers can link cameras with 24/7 recording to specific devices, such as locks or door sensors.

### 4.21.27 — 2023-08-24

Clip Limit Notifications (Push Notification, Usage Report, Rule Revision Recommendations) - Introducing enhanced monthly clip limit alerts—a new and improved early warning system that helps your customers spot and fix recording issues before limits are reached and rules are paused.

### 4.21.24 — 2023-04-24

Dismiss severe weather alerts remotely. This feature ensures property owners are aware of severe weather (tornados, fire, and tsunamis) with the flexibility to silence and pause continued alerts. Note: All panels allow customers to pause alerts, only customers with select panels can also silence alerts.
Updated the video analytics recording rules pause durations available via Push notifications.

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## More apps by TELUS Communications Inc.

- [TELUS TV+](https://appshunter.io/ios/app/telus-tv-plus/id467259446)
- [My TELUS](https://appshunter.io/ios/app/my-telus/id543953973)
- [TELUS Business Connect™](https://appshunter.io/ios/app/telus-business-connect/id925058301)
- [TELUS Wi-Fi Finder](https://appshunter.io/ios/app/telus-wi-fi-finder/id969622869)
- [Channel Events](https://appshunter.io/ios/app/channel-events/id1189277138)
- [Security](https://appshunter.io/ios/app/security/id1200050042)

All apps by TELUS Communications Inc.: https://appshunter.io/developer/1351428851

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*