# TEMPUR-Ergo™ Smart Control — user reviews > 68 indexed App Store user reviews of TEMPUR by Tempur Sealy International, Inc., rated 2.10/5 from 119 ratings. - Source: https://appshunter.io/ios/app/tempur-ergo-smart-control/id604101715/reviews - App overview in markdown: https://appshunter.io/ios/app/tempur-ergo-smart-control/id604101715.md - Rating breakdown: 5★ 22 · 4★ 6 · 3★ 7 · 2★ 11 · 1★ 73 ## Newest reviews (17 of 68) ### 4/5 — Finally! *2022-04-12, version 2.4.2* On android this did not work for years. Just bought iPhone 13 pro max and running iOS 15.4.1 and bed controls work just fine. Guess I chose the right time to switch off of android! ### 4/5 — Update for iOS 14.5; Update: it works with iOS 14.2 Isn’t working with iOS 14 *2021-04-30, version 2.4.2* In iOS 14.5, you have to go to “Local Network” under Privacy settings and turn on Ergo for the Ergo app to work. It stopped working again!!!! Thanks for fixing it! It works fine with iOS 14.2 This app worked great for years, but when my iPhone updated to iOS 14, it no longer connects to the ergo control module. Please fix this. Meanwhile, I have to dig out the clunky remote control and find batteries for it. ### 1/5 — Does not work with IOS 14 *2020-10-21, version 2.4.2* Old no updates. Will not connect to Wifi modules ios14 ### 1/5 — Horrible - doesn’t work *2020-10-20, version 2.4.2* Doesn’t work on iOS 14. Shameful that Tempur would sell customers a product for thousands of dollars and not provide what was paid for. WASTE. ### 1/5 — Same issue *2020-10-17, version 2.4.2* Does not work since upgrading to iOS 14. ### 1/5 — No longer works for me *2020-10-12, version 2.4.2* This app worked great for about 5 years. Now it will bot work any more. Devices can still “see” the network and connect to them, but the app will not connect to the devices. No answers from tempur-pedic. Appears the app no longer works. ### 1/5 — Hasn’t updated in years. Does not work. *2020-10-08, version 2.4.2* This app no longer works with the latest IOS versions and Tempurpedic hasn’t updated the app in years. People spend large amounts of money on their products. I don’t think it is unreasonable to expect Tempurpedic to make sure they work. ### 1/5 — Broken on ios 14 *2020-09-30, version 2.4.2* The App is no longer able work after upgrading from ios 13 to ios 14. The app does not find the wifi modules. ### 1/5 — Update to 14 made it lose my connection to my ergo *2020-09-28, version 2.4.2* The new Apple update 14 made my $2,000ergo tempurpedic bed stop working ### 1/5 — Log out of date and no longer supported *2020-09-27, version 2.4.2* iOS 14 breaks this app. It will no longer find the wireless modules owing to the new network discovery permissions which are not required. I have been relegated to setting up homebridge to control the bed now. ### 1/5 — No longer works after iOS 14.0 upgrade *2020-09-26, version 2.4.2* After upgrading my phone to iOS 14.0, this app stopped working. There are new local network access permissions required, but the app is over four years old and doesn’t support this yet. Please refresh this app. ### 2/5 — The app can longer find modules *2020-09-22, version 2.4.2* All of the sudden, the app can no longer find either of our bases modules. I can directly connect my phone’s WiFi connection to either, but the app itself, can’t pick them up at all. We’ve loved the app & our mattress for years, & have used it nightly, but something has changed recently. Hopefully the developers can/will look into this. ### 1/5 — iOS 14 *2020-09-22, version 2.4.2* No longer works. Can’t connect to ergo bed. ### 1/5 — Ergo app not working on IOS14. *2020-09-18, version 2.4.2* Can not connect to bed. Please fix ASAP. The app works fine on lower versions of IoS. ### 2/5 — Doesn’t work with ios14 *2020-09-17, version 2.4.2* Worked fine with ios13. ### 1/5 — App is broken in iOS 14 *2020-09-17, version 2.4.2* iOS 14 introduced network privacy options and this 4+ year old un-updated app does not work with iOS 14. ### 1/5 — Fails to work anymore *2020-09-16, version 2.4.2* No longer works on iOS 14. Abandoned app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam - if you lose remote *2022-06-15, version 2.5* Paid over 6k for a bed that can’t work without a remote. Well, I lost it. And now the bed doesn’t work. The App doesn’t work. And would need to pay over 100$ for a new remote. Biggest regret of a purchase has been Tempur-Pedic. Do not buy this piece of junk bed. ### 1/5 — Hasn’t been updated since 2013!!! *2021-11-12, version 2.4.2* Bought a $6000 bed and was promised that there was a phone app but this piece of garbage hasn’t worked for years. ### 1/5 — App doesn’t work!!!! *2021-09-28, version 2.4.2* It’s frustrating that this app can’t even connect to the Wi-Fi module! Now the other app, the sleep analysis app connects with no problems whatsoever! This app definitely needs a redevelopment! ### 1/5 — Does not work anymore *2020-11-23, version 2.4.2* So disappointed, the app doesn’t work anymore I called Tempurpedic customer service and they said this base is being discontinued and no longer available. Therefore they do not support the app In other words, I’m screwed Never again ### 1/5 — Upgrade Apple 14.2 *2020-11-08, version 2.4.2* After taking upgrade 14.2 the app is no longer working. ### 1/5 — Step it up and fix iOS app *2020-11-08, version 2.4.2* App hasn’t been updated in long time. With new iOS update cannot connect app to adjustable base. 10 grand on a bed and app outdated. Temper-Pedic needs to step it up an update their app and fix connectivity issues! ### 1/5 — No longer work! No updates in 5y. What a shame! *2020-11-06, version 2.4.2* TempurPedic should have the decency to address the issue to its customers. If you can’t fix it, release the source code and let the community do it. ### 1/5 — Needs update to work *2020-11-02, version 2.4.2* I just got off the phone with tech support and they confirmed that the app does not work with the latest iPhone update! Please update the app! I spent too much money on an split king adj bed for it not to have a working app. Very disappointed. I hope tempur-pedic is reading these reviews!!! ### 1/5 — Annoyed *2020-10-27, version 2.4.2* Does not work with iOS 14, just searches for WiFi then says it cannot be found. Developers need to step it up and update the app. ### 1/5 — Doesn’t work *2020-10-22, version 2.4.2* App doesn’t work with new iPhone iOS 14 ## Most praised reviews (10 highest-rated) ### 5/5 — Learn Technology *2021-01-09, version 2.4.2* Easy to set up works great. ### 5/5 — iOS 14.0 broke it, but 14.2 fixed it *2020-11-08, version 2.4.2* Was so mad when iOS 14 broke it. Called Tempur-Pedic several time to rage. Even wrote several letters. Just updated to iOS 14.2. I opened Ergo and the app asked for Local Network Device access. ITS WORKING AGAIN!!!!!!! So happy. ### 5/5 — Needs updafor IOS 14 *2020-10-04, version 2.4.2* Don’t work with IOS 14 please fix this ASAP ### 5/5 — Works great *2019-09-25, version 2.4.2* I’ve had this app for about 3 or 4 years now and it has never gave me any problems. Not sure what the 2 stars overall is about. I’m on iOS 13 and the app hasn’t been updated for 4 years but it still works for me. No complaints. Great job devs ### 5/5 — happy happy happy *2018-11-22, version 2.4.2* could not be easier to setup and operate! works perfectly with our home network, various devices, and split king! ### 5/5 — Need To Follow the Instructions *2018-10-16, version 2.4.2* We have the Tempur-Ergo Premier and this app works just fine; all you need do is follow the simple instructions that comes with the mattress/frame. It’s called a ‘Complete Reference Guide’ for a reason. Nicely done Tempur-Pedic. Not only do we have a great bed and frame, but an app that controls the frame through our home network without an issue at all. Not too hard people! ### 5/5 — Easy to Set Up and Use *2017-06-06, version 2.4.2* App works great and is a perfect alternative to the included remote. Setup on home network was very easy. ### 5/5 — Just Follow The Directions *2017-04-25, version 2.4.2* This app works perfectly. Just follow the directions in the Tempur-Ergo Premier Reference Guide. Not sure why you would need this since each split king has an individual control that is excellent but I guess if someone wants to work on their IPad and also adjust the bed from there..... But just as easy to pick up the remote control. To each their own. ### 5/5 — Easy *2016-09-24, version 2.4.2* Took five minutes to connect split king to both iPhones and home Wi-Fi. Works great. Read the instructions ### 5/5 — Works as good as the bed *2016-05-31, version 2.4.2* As a previous reviewer said, read the manual. It took a few minutes and I was up and running on my home network. Now my wife can have the factory remote. I have my own. Great App --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*