# Tempur-Pedic® Sleeptracker-AI® — user reviews > 156 indexed App Store user reviews of Tempur by Fullpower®, rated 4.59/5 from 17,984 ratings. - Source: https://appshunter.io/ios/app/tempur-pedic-sleeptracker-ai/id1444922859/reviews - App overview in markdown: https://appshunter.io/ios/app/tempur-pedic-sleeptracker-ai/id1444922859.md - Rating breakdown: 5★ 14,615 · 4★ 1,533 · 3★ 485 · 2★ 224 · 1★ 1,030 ## What do users think of Tempur? Overall sentiment: negative **Pros** - 🚀 Detailed sleep tracking - 💡 Helpful sleep insights and coaching - 👍 Comfortable and high-quality bed **Cons** - 🐛 Inconsistent and inaccurate sleep tracking - 🔌 Connectivity and setup issues - 🔍 Limited smart home integration - 🤖 Buggy and unreliable app **Commonly reported bugs** - App crashes and freezes - Incorrect sleep time calculations - Sensor disconnection and sync issues **Most requested features** - Advanced sleep metrics (e.g., heart rate variability) - Customizable sleep tracking and automation - Improved smart home integration ## Newest reviews (14 of 156) ### 2/5 — doesn’t pick up biphasic sleeping *2026-07-30, version 1.11.1* if you are a napper or multi phasic sleeper it’s useless to you ### 3/5 — It’s good. Not great, but good. *2026-07-23, version 1.11.1* I question the accuracy of the data when the sensors are in the bottom of the mattress from my wife and I. But that could just be me. We love the snore response, but there’s a glaring oversight in the programming that is really annoying. When one of us starts snoring it changes the position as it should, and that usually does the trick. HOWEVER it’s almost inevitable that one of us will start snoring later. When that happens the bed has nowhere to go because it’s already in position. After using this bed since well before 2020, (writing this in ‘27) I can say the mattress is awesome, but there needs to be an update that enables the bed to return to its flat position after a period of time; maybe 15 minutes, maybe half an hour, maybe make it selectable (including not at all). That would make a big difference for us. ### 2/5 — Too many reviews *2026-07-22, version 1.11.1* I am prompted to write a review every day! What do I have to do to make it stop! ### 2/5 — Not accurate *2026-07-14, version 1.11.1* The. Bed tracks my husbands sleep fairly accurately but not me for some reason. ### 2/5 — Remote on phone worked for a day *2026-05-29, version 1.11.1* Not impressed with the remote on phone it worked for a day on second sleeper , first sleeper works . Very frustrating app. ### 4/5 — Needs update *2026-05-18, version 1.11.1* Will not allow changes while vibrating ### 2/5 — Failure to cover every night. Sometimes skips an entire week. *2026-03-25, version 1.11.1* What data that is erratically recorded is information I would not otherwise have. Inconsistent...though likely reliable when actually recorded. ### 2/5 — Super glitchy / unusable *2026-02-20, version 1.11.1* You can only make a few adjustments maybe 5 and it glitches/freezes. I have closed the app and reopen it and it still doesn’t work. Sometimes my partner and I are just stuck for like twenty min. ### 2/5 — Remote *2026-01-09, version 1.11.1* My grandson was playing with the remote control when it stopped working. The lights flashed but the bed didn’t move. I tried to reset the remote according to the instructions and nothing worked. I continued to read and it appears that I must reset the entire system. I’m disabled and getting down under the bed is very difficult and getting back up is worse! So, now that the remote isn’t available I must use the app to adjust the bed. The reset process needs to be simpler! ### 3/5 — Not great *2025-11-25, version 1.11.1* Why have a function to edit sleep if it doesn’t even work??? ### 3/5 — Pretty good *2025-11-17, version 1.11.1* 11/15/25 update: Since I updated the app, the tracker no longer records air quality data. 2022: I’ve had my base/app two full months. I had white glove delivery thru Tempurpedic so my app and bed were set up properly. PROS: I love all of the analytics the app provides; I look forward to seeing it every morning. It has made me conscious of things I can do to improve my sleep and changed some behaviors. CONS: I have noticed that sometimes says I was asleep when I was awake. On a few occasions in the last month, it says I woke up and it stopped recording before I got out of bed or hit “stop recording.” My biggest complaint is that I get phantom vibrations in the night. I don’t have the snore monitor on, only a sleep alarm, but it will vibrate for a quick second hours before the alarm goes off. Because I’m a light sleeper, it’s disturbing my sleep. I turned on “background refresh app” setting this weekend hoping that would resolve it, but it did not. ### 1/5 — crashes all the time *2025-10-01, version 1.11.1* crashes ### 1/5 — Malfunction *2025-09-30, version 1.11.1* Always freezes when I try to use the remote ### 1/5 — Crash *2025-09-24, version 1.11.0* This app is horrible, because it’s impure get it to open and function properly. Once you’re able to get it to open and load, it does what it should. I’ve deleted it reinstall led it countless times and it will not open Just keeps on crashing over and over again very aggravating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nothing is working *2026-08-12, version 1.11.1* Bed remote won’t work. Open app and it wants me to sign in… screen will not load anything when I log in and yes I reset my password ### 1/5 — Terrible support *2026-07-12, version 1.11.1* No support after 5pm ### 1/5 — Phone remote *2026-05-23, version 1.11.1* Doesn’t work when I need it the most. ### 1/5 — dont work *2026-04-21, version 1.11.1* does not hold it en of the bargain up ### 1/5 — No one wants to be tracked *2026-03-17, version 1.11.1* There is no need to track my personal phone after I spent $10k on your bed it’s bad marketing for a great product. I hope others read that you sell their information to third party vendors. ### 1/5 — Junk app now *2026-02-12, version 1.11.1* If I could give this, no stars I would. This app worked when I first got my bad. And I work I mean, I could control it with voice commands. I even had a routine that would turn the LED lights on and off. All of this is broken and it’s been broken for a long time. ### 1/5 — Duplicate *2026-01-03, version 1.11.1* My wife and I have exactly the same sleep patterns which is impossible as she went to bed am hour and a half earlier than I and got up two hours before I did. Something is wrong. ### 1/5 — Waste *2025-12-25, version 1.11.1* Don’t use ### 1/5 — Spies and sells your personal data *2025-12-07, version 1.11.1* Sleep tracker allows Yahoo and many other affiliates track your personal behavior and self that information. Turning this off is complicated and not straightforward. Even after turning it off, you data persists and is still sold and used to profile you. I am shocked and very disappointed to discover how intrusive this app has been and how much about me is now someone else’s intellectual property. Shame on you Tempur-Pedic and Sleeptracker-AI every single employee, for being sneaky and deceptive, and completely invading my privacy. ### 1/5 — Crashes and broken Alexa *2025-12-01, version 1.11.1* Recent version 1.11 broke Alexa You can no longer ask to set bed to tv position because the skill. Open sleeptracker ai The puts a dialog with x you have close saying text that is not as helpful because you have to hit x to close. It’s not automate in the routines. And breaks the skill setup ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful *2026-08-11, version 1.11.1* I like info on sleep it helps Plus it a comfort to have the vibration ### 5/5 — Very Reliable *2026-07-31, version 1.11.1* Have owned this matress for over 5 years like the massage helps to go to sleep ### 5/5 — Excellent *2026-07-31, version 1.11.1* Very accurate smart bed. ### 5/5 — my Sleeptracker® *2026-06-23, version 1.11.1* it works good ### 5/5 — I love my bed *2026-05-10, version 1.11.1* I look forward to sleeping every night. And I look forward to my sleep score. ### 5/5 — AAA *2026-02-08, version 1.11.1* AAA ### 5/5 — Better sleep *2025-09-09, version 1.11.0* Great app, motivate me to sleep better) ### 5/5 — Great base for me. *2025-09-01, version 1.11.0* I love this base. It’s adjustable and can conform to just about any shape to suit your needs. I just had back surgery and I can get it in a position that takes the pressure off my lower back. It’s a god send. It also tracks your sleep via sensors , Ang give you a detailed report about your nights sleep. I don’t know how I was able to live without it my whole life ### 5/5 — Hardware setup wrong *2025-07-23, version 1.9.12* The app works well. However our bed was installed incorrectly. I finally figured out how to get everything connected and it works now. ### 5/5 — Cama Ajustable Estended *2025-03-21, version 1.9.12* Muy satisfecha, muchas gracias. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*