# Tempus COVID-19

> Securely access and understand COVID-19 test results. (iPhone/iPad app by Tempus AI, Inc..)

- Source: https://appshunter.io/ios/app/tempus-covid-19/id1511865908 (this page in markdown: same URL + `.md`)
- Developer: [Tempus AI, Inc.](https://appshunter.io/developer/1323177745)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.66/5 from 512 App Store ratings · 22 written reviews indexed
- Age rating: 17+
- Requires: iOS 11.0 · 26 MB
- Languages: English
- Released: 2020-08-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tempus-covid-19/id1511865908/reviews.md

## What is Tempus COVID?

Use the Tempus COVID-19 app to access the results of your SARS-CoV-2 test (ordered through a licensed medical provider).

 * Securely access your test results
 * Understand what your results mean with guidance from the FDA and CDC

## Key features

- Access SARS-CoV-2 test results
- Secure result access
- Understand test results
- FDA guidance
- CDC guidance

## What do users think of Tempus COVID?

Overall sentiment: negative

**Pros**

- ✅ App functions as intended when properly set up
- 🚀 Fast test result delivery (2 days reported)
- 📱 Displays COVID test results effectively

**Cons**

- 🐛 Account activation process frequently fails
- 🔐 Invasive privacy policy requesting medical data access
- ⚠️ App-exclusive results access (no web alternative)
- 🔄 Requires multiple app reinstalls to function
- 📧 Activation links frequently broken or expired
- 🔒 Non-HIPAA compliant data handling
- ⏱️ Extremely slow loading times
- 🚫 Non-existent customer support response
- 💥 App crashes frequently
- 🔑 Password reset functionality broken
- 📊 Only shows latest result, no history
- 🌐 Browser compatibility issues (Safari vs Chrome)
- 🔴 Data entry errors from third-party registration
- 📱 Performance issues on older iPhones

**Commonly reported bugs**

- Activation links not working or showing expired errors
- Login/sign-in failures preventing account access
- Password reset functionality non-functional
- App crashes on launch or during use
- Verification emails directing to 'Having Trouble' error pages
- App unable to be deleted and reinstalled properly
- Results not displaying despite email notification
- Slow or failed app loading
- Browser redirect issues during activation process
- Account lockout without recovery options

**Most requested features**

- Web-based alternative to access results
- Test result history/archive functionality
- Improved account recovery and password reset
- Better browser compatibility across all platforms
- Third-party data verification system before app registration

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/tempus-covid-19/id1511865908/reviews.md

### 5/5 — Don’t listen to the bad reviews!

*2021-03-03, version 1.14.0*

I really do not understand why so many negative reviews about this app? The app works great! All you have to do is create an account and use the code that was sent to you by the staff at the location of the test site where you went to get tested. Once all the info is in, the app displays the status of results from your swab test. Maybe y’all are setting up the app incorrectly or just don’t know how to use it! Also on older iPhones the app might not load correctly but that is due to your phone being to weak to handle to all, not the app’s fault! The app works great and does that it says it does. I’m not a bot or a paid individual to write this review, I am writing this review to clear up the smoke from all the bad reviewers about this app. Don’t listen to them. If you follow the instructions, the app does what it is suppose to do, show you the results from your swab test.

### 1/5 — Garbage

*2021-02-24, version 1.13.1*

Have tried multiple times to activate.   Every time I get a verification email and click the link it brings me to a “Having Trouble” web page.   Useless App!

### 3/5 — Trouble Creating Account

*2021-02-03, version 1.12.1*

Making an account has issues. These steps worked for me: 

1) click the activation link texted to your phone to download app. 2) click the link under create new account that says create with text code . 3) Use the code texted to phone, input your email when asked.  4) delete the app from phone. 5) restart phone. 6) redownload app from the store. 7) open the activation email sent earlier. 8) click the activation link, which opens the app and allows you to create a password

Also would recommend declining the 10 year future medical record access for Tempus (which requires signature). It seems strange that the testing center did not mention anything about this. Your info is supposed to be anonymous but also doesnt need to comply with HIPAA anymore. But it's your choice...

### 1/5 — Can’t delete and reinstall this app

*2021-01-24, version 1.12.1*

I followed all instructions to activate my account and everything failed. I proceeded to delete the app, reset my phone and sign out of apple and the app keeps showing up on my phone and will not let me open.

### 1/5 — Already worried, failed app - IT’S FIXABLE

*2021-01-22, version 1.12.1*

It’s exactly as the bad reviews specify. You get a text or email and you are forced to download thier app to get the results. The sign in / registration process fails w the app. They have support via email. The process is remove the app, restart the phone, re-add the app, go to email and use activation link. This than takes you to the screen to add your new password. You do not have to accept  the privacy policy to get results.

### 1/5 — Invasive, non-integrative, unnecessary

*2021-01-04, version 1.11.0*

Beware the fine print. This unneeded app seeks access to all of your medical info, and asks for permission to give your personal info to unnamed, unlimited third parties. They claim you can get results without the app, but this is untrue. Decline all requests, and avoid this app if possible.

Institutions: please do not impose this on your staff.

### 1/5 — Here’s a suggestion - it should work

*2020-12-16, version 1.11.0*

The titles really says it all, but it takes forever to load if it actually does load. I know testing can take a while, but that’s not an excuse for the mobile app.

### 1/5 — Data system 0/100

*2020-12-13, version 1.11.0*

They need that a third party register us first in they records, which is a BIG ISSUE. The key-matching variable HAS A LOT OF MISTAKES (in this case birthday!).

This means later if YOU download the app, you CANNOT REGISTER if the third party wrote wrongly your birthday. SO the final service with the app DOESNT WORK! 

0/100 since they cannot help you ex-post with this big mistake. Other platforms in last instances request ID to verify in the custom service step. HERE NOT! Because they don’t care about the customer

### 1/5 — Crashes

*2020-12-09, version 1.10.2*

Bad app crashes all the time and doesn’t show a history of your results, only latest one

### 1/5 — Email saying results no results in app

*2020-11-15, version 1.9.2*

I recieved an email from tempus saying that my results were available in the app, the app only shows the results of a previous test?

## Frequently asked questions about Tempus COVID

### What does the Tempus COVID-19 app do?

This app allows you to securely access the results of your SARS-CoV-2 test. It also provides guidance from the FDA and CDC to help you understand what your results mean.

### How do I get my COVID-19 test results?

You can access your SARS-CoV-2 test results through the app if you ordered your test through a licensed medical provider. The app provides a secure way to view this information.

### Is there a cost to use the Tempus COVID-19 app?

Based on the provided information, the app is free to use. There are no in-app purchases or advertisements mentioned.

### What kind of guidance is available in the app?

The app offers guidance from the FDA and CDC to help users understand the implications of their SARS-CoV-2 test results. This aims to provide clarity and context for the data.

## Version history (last 1 release)

### 1.22.1 — 2022-03-21

Updates include improvements to existing features and performance.

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## More apps by Tempus AI, Inc.

- [Tempus Provider](https://appshunter.io/ios/app/tempus-provider/id1323177746)
- [Tempus PRO for Patients](https://appshunter.io/ios/app/tempus-pro-for-patients/id1531774727)
- [olivia health](https://appshunter.io/ios/app/olivia-health/id6670762054)

All apps by Tempus AI, Inc.: https://appshunter.io/developer/1323177745

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*