# Tenancy Tracker by Foxtons — user reviews

> 30 indexed App Store user reviews of Tenancy Tracker by Foxtons by Foxtons Limited, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/tenancy-tracker-by-foxtons/id1393071717/reviews
- App overview in markdown: https://appshunter.io/ios/app/tenancy-tracker-by-foxtons/id1393071717.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (19 of 30)

### 1/5 — Does not open

*2022-03-28, version 1.3*

Does not open

### 1/5 — Won’t even let me login

*2022-01-06, version 1.3*

Won’t even let me login

### 1/5 — App still does not open

*2021-10-22, version 1.3*

I can't access any of my details and just see the swirling star of death. Please urgently sort this issue out, it's very inconvenient.

### 1/5 — App doesn’t work

*2021-10-21, version 1.3*

Can’t login: it says invalid username or password. In fact, same credentials work well on foxtons.co.uk.

I am completely disappointed, it looks like nobody tested the app at all :(

### 1/5 — App representing of the Agency…

*2021-10-17, version 1.3*

Can’t login to the app…moved into an unclean flat with loads of issues. Cheers.

### 1/5 — Not working

*2021-10-16, version 1.3*

Can’t login. Removed/reinstalled app and doesn’t even recognize my credentials anymore. Can’t reset password due to an unknown error. Please fix bugs or create a new app!

### 1/5 — App no longer opens

*2021-10-06, version 1.3*

Worked for months now refuses to even load up

### 1/5 — App won’t open

*2021-10-05, version 1.3*

This has been ongoing since beginning September.

### 1/5 — Won’t Open

*2021-09-19, version 1.3*

App won’t open!! If you are one of the lucky ones can open the app, it is matter of time to face a bug. Like; while reporting an issue your messages might not be delivered, manager’ responses may look like it’s written in an alien language, can’t change your password, can’t work when you turn your phone etc. besides all of that it’s ok. 
As for Foxtons, managers love postponing/stalling.

### 1/5 — App doesn’t work

*2021-06-15, version 1.3*

The app doesn’t work, it is full of bugs. Sometimes I can see the options, sometimes I can’t.

### 1/5 — Very awful

*2021-02-25, version 1.3*

App did not work after a while. Users will not receive responses if they use the app. Totaly useless

### 1/5 — App will not load

*2021-02-15, version 1.3*

No update available (feb 2021) and app will not load. What a amateur bunch.

### 1/5 — Unable to login

*2021-01-07, version 1.3*

Tried multiple times with the correct username and correct password. Couldn’t login.

### 1/5 — Can’t log in

*2020-12-29, version 1.3*

Unable to open app - had to reinstall. Then now unable to log in. And also unable to reset password.

### 1/5 — Forever loading

*2020-12-17, version 1.3*

Can't get past the splash screen

### 1/5 — App doesn’t work !

*2020-12-13, version 1.3*

No use of the app if it keeps crashing and not returning menus.

### 1/5 — Not opening

*2020-10-20, version 1.3*

The app has not been opening for a week now. Please fix this issue ASAP.

### 1/5 — Awful

*2020-10-15, version 1.3*

App doesn’t load, and hasn’t for a week

### 1/5 — Full of bugs

*2020-01-28, version 1.1*

Great idea to have but the App doesn’t work when you need it to, i.e when you log any tenancy issues the app doesn’t refresh, and the in app chat doesn’t work in the get help section. 
No point really in having an app as everything has had to be done the old fashioned way by emailing landlords and the Agency etc.

## Most critical reviews (10 lowest-rated)

### 1/5 — Tenancy Scammers

*2025-07-23, version 1.3*

They scammed our hard earned  £3800 . Very sad

### 1/5 — Absolute disaster - messages unreadable

*2024-01-26, version 1.3*

Not able to read the messages in the maintenance section. Code lines appear instead of words. Never seen anything like this.

Also avoid foxtons at all costs - they are an absolute nightmare to deal with - unresponsive and expensive - terrible customer service / support

### 1/5 — Does not work!

*2023-10-04, version 1.3*

This app clearly doesn’t work. I can’t even log on. ‘Forgot password’ also errors. How is it even allowed be on the App Store for so long? Own goal by Foxtons; remove it to preserve your reputation……

### 1/5 — Laughable

*2023-09-28, version 1.3*

Nothing works. Won’t even let me sign in.

### 1/5 — Useless

*2023-08-21, version 1.3*

Unable to log in

### 1/5 — Doesn’t work

*2023-08-05, version 1.3*

App - like the company - is an absolute steaming pile of dogs mess. Broken for over a year.

### 1/5 — doesn't work after a year

*2023-05-23, version 1.3*

It's astonishing how little a company can care about an app they brazenly advertise on the website. I've just moved to a new house and during the online process I was redirected to this app multiple times with a big red button. Obviously, after pver a year, the same exact bugs and issues exist. Please hire a new app team who know what they're doing. And possibly a new graphic designer.

### 1/5 — Can't login

*2023-05-16, version 1.3*

Can't login in the app, reinstalling the app hasn't helped. Forgot the password flow is not working either

### 1/5 — App don’t work

*2023-01-18, version 1.3*

The app simply doesn’t work, you can’t login nor reset the password.

### 1/5 — Can’t log in

*2022-08-02, version 1.3*

This stupid app just keep saying my account or password is wrong. Foxtons is a total piece of filth, the agents won’t answer the enquiries, and their app can’t even work.

## Most praised reviews (1 highest-rated)

### 5/5 — Love the new feature

*2020-02-05, version 1.2*

Much improved and the new features such as video library are so much useful

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
