# TenantApp Properties For Rent — user reviews

> 216 indexed App Store user reviews of TenantApp Properties For Rent by InspectRealEstate, rated 4.59/5 from 39,008 ratings.

- Source: https://appshunter.io/ios/app/tenantapp-properties-for-rent/id1211567474/reviews
- App overview in markdown: https://appshunter.io/ios/app/tenantapp-properties-for-rent/id1211567474.md
- Rating breakdown: 5★ 189 · 4★ 28 · 3★ 12 · 2★ 6 · 1★ 5

## What do users think of TenantApp Properties For Rent?

Overall sentiment: negative

**Pros**

- 🚀 Convenient features
- 📆 Helpful inspection planner
- 🗺️ Map-based search

**Cons**

- 🐛 Frequent crashes and glitches
- 🔁 Constant log-outs and re-login required
- 🕰️ Slow and unresponsive performance
- 🔍 Unreliable search and filtering
- 🔒 Privacy concerns with data handling

**Commonly reported bugs**

- Inspection booking issues and cancellations
- Compatibility problems with newer devices and OS versions
- Inconsistent app behavior and unexpected errors

**Most requested features**

- Improved user interface and navigation
- Seamless account management and data persistence
- Enhanced property search and inspection booking
- Better integration with real estate agents and listings

## Newest reviews (20 of 216)

### 2/5 — Don’t bother

*2026-07-12, version 6.0.60*

Absolutely useless when trying to apply. You hit apply and it takes you to YouTube??? And then if you want to return to search it just sits there loading. Extremely frustrating.

### 1/5 — Utter rubbish

*2026-07-07, version 6.0.60*

This is the most rubbish app I’ve ever used! You have to pay to be able to get some of the features, then you have to pay to keep your profile for over 14 days (I’ve already paid Premium to use it for 3months and it’s been less than 10days!!). It’s all about pay, pay, pay; freezes all the time. 
Utter rubbish!

### 1/5 — Glitchy app

*2026-07-06, version 6.0.60*

So disappointed

### 1/5 — Doesn’t work

*2026-07-06, version 6.0.60*

Won’t load just sits there buffing painful

### 1/5 — What the?

*2026-07-05, version 6.0.60*

This has to be the worst built app - when did they build it? Before Apple? Wow

### 1/5 — White Screen of Death

*2026-07-01, version 6.0.60*

Much slower than loading the website directly.   Both website and App are incredibly slow and unreliable and I blame Microsoft.

### 1/5 — Freezes

*2026-06-30, version 6.0.60*

Terrible app. You go back and it freezes

### 1/5 — Poor app with close to zero functionality

*2026-06-30, version 6.0.60*

I had to recently download this app to flat hunt in Edinburgh and the app is so appalling to use its bordering on funny. 

Immediately on downloading and opening it redirects you to a pop up in browser Google syndicate page. It does this every time you go back onto the app making it almost unusable. If you can manage to get past this, you are then greeted with the most shocking interface of an app I’ve seen in years. I cannot even change my location to Edinburgh making the app completely useless for me unless I was looking solely in Australia for flats. 

If you can avoid using this app - do so! I dread to think of the housing market if this is the sole way to book viewings.

### 1/5 — App stuck in loop, not working.

*2026-06-16, version 6.0.60*

I’m using an iPhone 15 Pro Max, and whenever I try to log in to the app with my credentials, the screen starts flashing and gets stuck in a loop. It never completes the login process. I’ve tried multiple times, but the issue persists. It looks like a bug that the technical team may need to fix.

### 1/5 — Don’t Buy Premium! It’s a rort.

*2026-06-14, version 6.0.60*

The app took money for premium
But I can’t use the premium features. It takes forever to load and goes white so you can’t apply for anything. I’m going to report it for taking my money and not enabling me to access anything

### 2/5 — Waste of money

*2026-06-13, version 6.0.60*

This app is a rip off. It is slow and the map feature is nowhere near as good as realestate.com. I wish agents would quit using it but often there is no choice. The app asks for payment to secure your data. When applying as a couple accounts don’t link properly. When uploading documents it is difficult to add extra.

### 1/5 — Terrible app

*2026-06-13, version 6.0.60*

This app is making it so I cannot apply for rentals. I log in then I get a faded screen. Then when I can get a clear screen I try too apply for rental and it wants me to log in again then doesn’t except password I’ve logged in with before.

### 1/5 — Impossible to create account

*2026-06-13, version 6.0.60*

Unfortunately this app seems to be used by most agents now. I’ve tried numerous times create an account on the app and online and each time I come registration I go to login and get “account not found”.  TenantApp provides no practical help option. Woeful.

### 1/5 — Potential

*2026-06-09, version 6.0.60*

This app is so clunky between constantly loading, freezing and generally buggy. It’s astounding why this is a preferred app for real estate agents? Really making the already stressful task of finding a new house that much easier! Thanks for making such a fantasticly buggy mess.

### 1/5 — Unusable

*2026-05-29, version 6.0.60*

Literally started a timer to see how long the app would take to load result. Still waiting to this day. App does not function, “remember me” feature forgets its purpose, results change immediately after reloading the app even given it takes a long time to load anything on this terrible app.

### 1/5 — Worst app!

*2026-05-22, version 6.0.60*

Worst app I have ever used. I purchased the premium
Option and I still don’t have access to premium features.

### 1/5 — Unusable

*2026-04-24, version 6.0.60*

Every time I open the app all I get is a faded screen with the scrolling wheel of doom.

### 1/5 — Disappointed

*2026-04-19, version 6.0.60*

It used to work properly before. Now it doesn’t fully load and keeps buffering all the time. Every time I have to log in again and confirm my password, and it keeps logging me out. I used to receive notifications about available properties, but now I don’t receive anything at all. The app is behaving very strangely and is working very poorly now.

### 1/5 — Worst app i have ever used

*2026-04-07, version 6.0.60*

It is clear this app had no UX/UI design input or had even the end user in mind. 
So many problems and such a lack of understanding of the user needs and the flow of information.
All you want is to get as much money as you want from the user when the user is only looking to complete a process through an application they are forced to use by the real estate agents.

### 1/5 — Lots of Issues

*2026-04-01, version 6.0.60*

I have just started to use this app again in the last few weeks. I used the app a few years ago and didn’t encounter the issues I am now encountering. If your lucky enough to get past the bot check (when opening app don’t move your device, touch it, breath etc or it won’t open app for you) you think great, this is pretty good. But scrolling through the list of properties it constantly freezes and won’t unfreeze unless you restart device. And then we are back to the bot check. I am dreading if I have to use app to apply for any properties because I imagine it will be a nightmare to use.

## Most critical reviews (10 lowest-rated)

### 1/5 — So many faults

*2026-08-29, version 6.0.60*

Not sure why agents promote it, never works first or 5th time..

### 1/5 — Not good at all

*2026-08-26, version 6.0.60*

Worst app ever , I’ve also paid for premium and nothings updated

### 1/5 — Poor app

*2026-08-25, version 6.0.60*

Using it to find a rental in Perth Australia and it has a lot of options but the app itself is terrible… it doesn’t use your filters and always freezes or doesn’t go back to results so you have to start again everytime 
Would not recommend

### 1/5 — Worst app ever

*2026-08-24, version 6.0.60*

I only use this app when agencies require it. Extremely poorly designed. Not user friendly. Insanely frustrating. Slow. Throw it in the bin. Set the bin on fire. Ta.

### 1/5 — A

*2026-08-15, version 6.0.60*

It always freezes and I hate using this app!!!

### 1/5 — Stuck on loading

*2026-08-10, version 6.0.60*

Still loading, I am waiting.

### 1/5 — Do Not Pay

*2026-08-08, version 6.0.60*

Absolutely disgusting app. 
I paid for the Ultimate package to be able to see the ‘insights’ for each of the listings & never actually received it. Everything is still hidden & says my profile is still ‘free’ & not paid for.
Tried to contact the company but there is no updated way of contacting them.
Contacted Apple & they won’t give a refund either.
The app is glitchy, constantly crashes & has no support.

### 1/5 — Half the page is taken up by some rewards banner and unable to close

*2026-08-06, version 6.0.60*

It ised to be a good app with an way to apply. Now it’s just useless. Wouldn’t load and keeps logging out.

### 1/5 — Horrible

*2026-08-04, version 6.0.60*

Crashes every time you view a property and try to return to search page.

### 1/5 — Buggy

*2026-07-26, version 6.0.60*

Full of bugs, glitches, crashes, and throws marketing for their market insights feature in your face the entire journey. I wish more property managers moved away from this platform.

## Most praised reviews (10 highest-rated)

### 5/5 — Works Well

*2025-03-20, version 5.13.1*

Makes the applying and search process much easier as many houses are listed on here.

### 5/5 — Makes it easier

*2025-02-02, version 5.13.1*

Can be a little tricky to figure out what tab to press to navigate your way around the app, but it is very versatile and brings a lot together and makes it a lot easier to apply for places. I wish the removed ones would disappear from my list though

### 5/5 — Bugs

*2024-08-15*

Great app makes thing easier but every time I login it’s makes me relogin later and when I try to login back in it’s goes in a loop of taking me back to the Home Screen then I have to get out of the app and wait a bit before trying again and once I’ve logged it does the same taking me back to the Home Screen a few times before working

### 5/5 — Not bad!

*2023-05-13*

I was rather pleased with some of the features of this app. I like seeing all the inspections you have per day. The planning view of shortlisted properties and the accessibility of the map that allows you to zoom in and out without crashing. It would be nice to have an option to get directions from google maps or an easy link to copy addresses

**Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at appdev@inspectrealestate.com.au! Have a wonderful day!

### 5/5 — Convenient, but too easy to cancel.

*2023-01-16*

This app definitely provides the convenience to the users both tenant and real estate.

But as it is too easy to book and cancel the inspection,
I had a really disappointing experience with no manner from the real estate.. 
They just clicked the inspection cancellation button 40 min ago before my inspection.
And that happens after they re-confirm the inspection time 3 hrs after. 
I drove there for 2 hrs and waited near there
Only one message sent to me 40 min ago not to come.
They never rang, as they thought they needn’t to be. 
I should make a call to ask the reason but they seems they think there is nothing wrong with this process. 

Not only this experience, I have had several inspection cancellations from the early morning if inspection day to 1 week before.
When I apply, I can see that I should inspect before from the agreement. But sometimes there is no chance to inspect nowadays. The properties have been taken even before the inspection. 

If there is any rating  or penalty in terms of the  manner both tenant and real estate, that would be better.
Or if there is a limit the time to cancel it at least, it would be nice.

This small convenient app sometimes made people easily to think that person-to-person trust as light as one click just before the meeting, which is really personally sad.

**Developer response:** We're always working hard to improve the app. Thanks for your download and feedback.

### 5/5 — APPalling

*2022-10-29*

TenantApp is appalling it freezes up doesn’t load properly and gives inaccurate information on inspection times changes to times and if you are applying as part of a couple family or group it doesn’t register with the app correctly when both or all parties applying have applied. Also this app gives incorrect map directions causing delays and missing out on inspections of homes, there are obviously major technical issues within the app along with minor bug fixes that need immediate attention. This app could be brilliant if only the designer/s took the time to fix all the technical issues/problems. When the app is working properly it’s amazing but unfortunately it’s lacking especially in being user friendly. I am not impressed at all.

**Developer response:** This doesn't seem right. We want to take a closer look at this for you. Please send a note to appdev@inspectrealestate.com.au so we can connect.

### 5/5 — About the app

*2022-10-08*

Very easy to understand. Very easy to make inspections. All the information is extremely useful. I hope it can find me a home. A very helpful app

**Developer response:** We're always working hard to improve the app. Thanks for your download and feedback.

### 5/5 — Quakers hill Laing & Simmons

*2019-12-11*

Kim was outstanding, I’m new to renting and know nothing about what to do.
She was patient with all my questions so I could relax and get a feel for what I was looking at, she was totally across all the do’s and don’ts and even some maybe’s, , best of all the landlord was there while I was inspecting and he obviously was familiar with her and liked her. I will use Laing & Simmons again simply because of how I was treated.
My application was approved that day .
Great job Kim , I’ve written a total of 2 reviews now in my life but I had to considering this experience ,

**Developer response:** Thanks so much for your review :)

### 5/5 — Frustratingly a mess

*2019-11-18*

This application has drained my battery life with its constant loading and SLOW loading rate it freezes up almost every single time and makes nothing on screen accesible. 
It has booked me in for inspections I had requested only not booked for and triple booking time slots makes it impossible to plan travels etc. maybe a network with a map service or ride service may assist those who can’t drive currently ease of access with meeting appts and inspections whilst utilizing the tenant app successfully. A lot of listings won’t let you contact to request via online websites or real estate apps it’s linking to the App Store for the tenant app, I also found a lot more suitable listings online than what was listed here in the tenant app. I can see how amazing this app can be unfortunately it’s caused me a lot of frustration as well as that misadvised times and locations has meant I have missed vital inspections for properties which I’m desperate to get ahold of s place before it becomes a crisis moment. 
If a few minor adjustments and fixes could be fixed or upgraded and major more ease of access options with overall delivery of this process of rental hunting was to be incorporated into this app I would rate it 5 stars. Unfortunately I have wanted to brick my phone instead.

**Developer response:** Hi Crystell, If you have any suggestions/issues, please send them to appdev@inspectrealestate.com.au, we would love to hear from you.

### 4/5 — App

*2025-01-29, version 5.13.1*

Doesn’t work

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
