# Tend - Premier Hospitality

> Hospitality staffing app connecting qualified professionals with jobs. (iPhone/iPad app by Tend Exchange LLC.)

- Source: https://appshunter.io/ios/app/tend-premier-hospitality/id1494224957 (this page in markdown: same URL + `.md`)
- Developer: [Tend Exchange LLC](https://appshunter.io/developer/1335897156)
- Category: Business, Lifestyle
- Price: Free
- Rating: 4.41/5 from 4,126 App Store ratings · 150 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 30 MB
- Languages: English
- Released: 2020-03-31
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tend-premier-hospitality/id1494224957/reviews.md

## What is Tend?

Welcome to Tend - Where Hospitality Meets Excellence!

At Tend, we believe in an intentional approach to staffing, valuing quality over expedience. We’re not just seeking applicants to fill open roles; we’re on the lookout for qualified individuals who are passionate about elevating their careers in the service industry. 

**Refined Application Process:**

Unlike other staffing apps, we value quality over quantity. Joining Tend is not a quick sign-up. It’s an invitation to showcase your skills and personality through our interview process. We want to get to know you, understand your strengths, and ensure that not only are you a fit for the Tend family, but that we match you with the right job opportunities for your skillset. 

**Discover Exciting Opportunities:**

Once you’ve completed the interview process, you’ll gain access to a variety of job opportunities in hospitality scenes across the United States and Canada. In bustling cities, like New York and Toronto, to sunny destinations, like Miami and Los Angeles, Tend’s next gig is waiting for you!

**Quality Over Quantity:**

We believe in rewarding exceptional service. As long as you uphold our commitment to excellence, you’ll not only earn high wages, but also enjoy opportunities to grow within the Tend community and hospitality scene.

**Nationwide Presence:**

Tend isn’t limited to a few locations – we’re proud to offer roles in 48 states in the United States, as well as in various cities across Canada. 

**Explore Endless Possibilities:**

Join the Tend team and unlock a world of possibilities. Your journey begins at hiretend.com, where you can learn more about our values, mission, and the incredible opportunities that await you.

Ready to redefine hospitality with Tend? Your next adventure starts here!

## Key features

- Quality-focused application process
- Access to hospitality job opportunities
- Nationwide presence in US and Canada
- High wages and growth opportunities
- Interview process to match skills

## What do users think of Tend?

Overall sentiment: negative

**Pros**

- 🤝 Great team and experience
- 💰 Good pay and flexible scheduling
- 🤩 Fun and upbeat environment
- 🚀 Easy to use app

**Cons**

- 🤖 Poor customer service and communication
- 🕰️ Delayed or missing payments
- 🤔 Selective and inconsistent approval process
- 🧨 Disorganized and unprofessional management
- 🚫 Difficult to reach support

**Commonly reported bugs**

- App crashes and freezes
- Incorrect shift details and schedules
- Issues with location tracking and check-in

**Most requested features**

- Referral program
- Improved approval and selection process
- Better communication and support channels
- More transparency around payment and tipping

## Recent user reviews (10 of 150)

All indexed reviews: https://appshunter.io/ios/app/tend-premier-hospitality/id1494224957/reviews.md

### 1/5 — Can’t update my profile despite my experience

*2026-01-12, version 2.1.0*

Whenever I try to log in, I get rejected saying no positions before logging in

### 5/5 — Gotcha biiihhhgg

*2025-08-09, version 2.1.0*

GOTTEM COACH

### 1/5 — Terrible

*2025-08-08, version 2.1.0*

I’ve been on the app since 2023 and been on 3 jobs.  And it took me 2 pay cycles to get on check because of the other app you have to download just to get paid. Customer service doesn’t exist. Do not download this app. You e been warned!!!

### 1/5 — The hate

*2025-06-20, version 2.1.0*

The leads at Sofi & Bmo stadium , singled me out. I’m not allowed to work at any gig. I have no faults or complaints towards my behavior. Just like always. Talent pushed to the side. I even have perfect attendance, still laid off. Only I Los Angeles CA - fuel .

### 1/5 — Waste-

*2025-06-09, version 2.1.0*

Platform is joke- who ever selects lay’s favorite. Explains why this platform is closing… good

### 3/5 — Never got work

*2025-06-08, version 2.1.0*

This app was easy to use but I never got a job and there weren’t many jobs available.  But the features of the app were ok. Now they are going out of business. Not sure what happened.

### 1/5 — Useless app

*2025-06-05, version 2.1.0*

I have applied for literally every shift on this app over the past year and have not been selected for a single shift. This is also the case for most people as they only need about 3-4 workers a month from their entire platform. There is no work for 90%+ of users and Tend keeps leading us on with fake posts to create the illusion of more work than there actually is. I’m glad they’re finally going out of business because more than enough of my time has been wasted by using this app.

### 1/5 — Just 1

*2025-06-03, version 2.1.0*

I do have this app for over 4 years and got only one job. Been in hospitality business for over 25 years, so experience wasn’t the issue.  Believe employers is limited

### 2/5 — Good but not fair

*2025-06-01, version 2.1.0*

To begin, the application process for the app is exceptionally fast and streamlined. It involves a brief introduction where you provide basic information about yourself. This is typical for gig work platforms, as the application process tends to be straightforward and informal.

However, the core issue lies within the operational structure of the app in my location. It appears to be heavily influenced by subjective selection practices. From firsthand observation and conversations, it is evident that leads tend to repeatedly select the same individuals for gigs, thereby limiting opportunities for new applicants. In many cases, only when a regular worker becomes unavailable is a new candidate considered.

Additionally, the app’s system seems prone to manipulation. Leads reportedly have the ability to misreport or adjust workers’ hours, creating inconsistencies and potential ethical concerns. While being selected for a gig can offer a unique and rewarding experience, the overall design of the platform, particularly the degree of control vested in leads, raises questions about fairness and transparency.

### 1/5 — Geodis Park Nashville Tennessee

*2025-05-28, version 2.0.9*

Horrible to get paid 15 Days after I work and they still say that they need to confirm the hours ,Just horrible.

## Frequently asked questions about Tend

### What does the Tend app do?

Tend is a staffing app focused on the hospitality industry. It connects qualified professionals with job opportunities across the United States and Canada. The app prioritizes a thorough interview process to ensure quality matches between candidates and employers, aiming to elevate careers in the service sector.

### How does the application process work?

Unlike typical quick sign-ups, Tend uses a refined interview process. This allows them to get to know applicants, understand their skills and personality, and ensure a good fit for both the candidate and the job opportunity. The focus is on quality over quantity.

### What kind of job opportunities are available?

Once you complete the interview process, you'll gain access to a variety of job opportunities within the hospitality sector. These roles are available in major cities and popular destinations across 48 states in the US and various cities in Canada.

### Is there a cost to use the Tend app?

Based on the provided information, the Tend app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a free platform for job seekers.

### Who is Tend best suited for?

Tend is best suited for individuals passionate about the service industry and looking to advance their careers in hospitality. It's ideal for qualified professionals who value quality employment, high wages, and opportunities for growth within the sector.

## Version history (last 5 releases)

### 2.1.0 — 2025-05-29

Tend 2.1.0 is here.
What's new?

- Shutdown banner was included

### 2.0.9 — 2025-05-07

Tend 2.0.9 is here.
What's new?

- MixPanel is no longer supported
- New Requested tab into Applications section

### 2.0.8 — 2025-02-11

Tend 2.0.8 is here.
What's new?

- Now you can update your phone number
- Enforcing tenders to schedule a call
- Minor fixes and several improvements

### 2.0.7 — 2025-02-03

Tend 2.0.7 is here.
What's new?

- Minor fixes and several improvements

### 2.0.6 — 2024-12-31

Tend 2.0.6 is here.
What's new?

- Minor fixes and several improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*