# TenderCuts - Fresh Meat & Fish — user reviews > 57 indexed App Store user reviews of TenderCuts by GOOD TO GO FOODWORKS PRIVATE LIMITED, rated 4.40/5 from 72 ratings. - Source: https://appshunter.io/ios/app/tendercuts-fresh-meat-and-fish/id1236186604/reviews - App overview in markdown: https://appshunter.io/ios/app/tendercuts-fresh-meat-and-fish/id1236186604.md - Rating breakdown: 5★ 46 · 4★ 19 · 3★ 2 · 2★ 0 · 1★ 5 ## Newest reviews (10 of 57) ### 4/5 — Fresh on time *2024-04-04, version 4.2.8* I found that goat leg and fishes are very fresh and also they have the slot timings which is very good and they deliver it on time and also it is fresh when we need it is available so thank you and I appreciate ### 3/5 — Out of stock *2023-08-15, version 4.2.1* In recent months, I noticed that the app say out of stock for most of the products. I have elite membership but cannot place order. When I called customer care they said that they are trying to procure stock. But other vendors don’t have this issue. How? I sent email also. No response. ### 1/5 — I lost money. Didn’t get delivery nor thee refund *2021-12-12, version 3.7.50* I ordered mutton for Sunday afternoon and they didn’t deliver till afternoon 12pm. I found the order mentioned as delivered. Then I tried calling customer care lot of times and It never got connected. In the evening when I was able reach, the customer executive said he cannot refund money. Asking me to cook in the night. Highly unprofessional. ### 1/5 — Not happy with the delivery and customer service *2021-11-28* While their product may be good. I am not happy with their service. While the store is 5 mins away from my home, they are not able to deliver in 1 hour. It has been more than 3 hrs and my order is not delivered yet. No one responds to the chat. Poor customer support. Each call takes 20-30 tries to connect and I got struck on iVR and no one picked the call. My recommendation is go with food deliver apps than ordering through tender cuts app. **Developer response:** We're extremely sorry for the delay. Due to some external conditions, there was a delay in fresh stocks arrival at our stores. We have put all our efforts to deliver the order on time however this has happened. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to "cs@tendercuts.in" with any further concerns or suggestions you wish to share. We would love to make things right if you give us another chance. ### 1/5 — App not working as showing incorrect location *2021-11-13, version 3.7.44* App not working properly didn’t have any issues while payment was being taken, however later they called and informed that order has been cancelled as my location is more than 2 kms from the store. Why did the app not confirm while placing the order and taking payment? Horrible service and still waiting for refund from them. ### 5/5 — Very Clean and Reliable *2021-10-24, version 3.7.38* They ensure clean hygienic fresh meat Marinades always a nice option Latest was Tandoori chicken Amazing it is Have not tried their spices yet Delivery also very systematic Highly reliable best quality justified cost is Tendercuts anytime its easy nice option we can & shd choose THANQ ### 5/5 — Excellent Quality *2021-10-05, version 3.7.36* I’ve ordered meat from them couple of times. And every time the meat quality has been very good. So far you guys have been supplying good meat, and I hope you continue to do so. ### 5/5 — Always exceeded expectations in terms of delivery speeds *2021-10-03, version 3.7.36* I can see Tender Cuts strives to be the best. And have done it consistently in my experience with them. Thank you and Keep at it. ### 1/5 — Actual quantity is less than what they showed on website *2021-08-12, version 3.7.35* Ordered combo of chicken and mutton (500grm each). Received less in quantity of 476grms and 462grms and youhave mentioned on your app that you are giving 18% offer. I somehow feel it is a type of stealing money. Then coming to the mutton quality, full of fat. Seems like money is totally wasted. Who orders fat to eat mutton????? Unhealthy ### 5/5 — தரமான இறைச்சி *2021-08-08, version 3.7.35* தரமான கோழி இறைச்சிகளை நம் வீட்டிற்கே கொண்டு வந்து தருகிறார்கள் ! சிறப்பான சேவை✌️ ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor delivery time and no proper management of orders *2025-10-15* placed the order around 5pm and they supposed to deliver before 8pm, the order was showing no progress in app , I chat with customer care around 7pm , they contacted store and said it is now under processing and will be delivered soon within the promised delivery time, then I saw meat expert was assigned in the app. Now it is already 8:10pm, no further progress , I called them and they said it will be delivered in another 15-20mins. Everyone at home are already hungry, Well can’t rely on these guys , it is better to step out and buy from the nearest shop **Developer response:** We sincerely apologize for the delay and understand how frustrating this experience must have been. Please write to us at cs@tendercuts.in with your order details so we can look into this immediately and make it right. ### 1/5 — Fraud App *2025-03-16* This is ridiculous i don’t understand, i consider this as a fraud , seriously it’s been more than 48 hours now and this order is still missing . Why di i have to wait so long for just a chicken kind of stuff . I regret not ordering from l licious far more genuine. Your App is fraud and you all are fooling your customers, how horrible this is i don’t understand that you pay for something in advance and same never gets delivered at all . No call no help from support team . You try ti connect with support team but never gets connected to anyone you keep on waiting for ages . I am gonna complain against this ,will take stict actions . ### 1/5 — Lost its charm and customer service *2023-08-23* I am utterly disappointed with the tender cut app's abysmal customer service. Despite multiple attempts through email and phone, they have blatantly ignored my concerns and failed to respond. Their app, which seems to be riddled with bugs, reflects their lack of commitment to user experience. The continuous absence of improvements and updates only amplifies their disregard for their customers' needs. This is an outright disgrace and a testament to their ineptitude in running a functional and customer-oriented business. Steer clear of this app if you value your time and sanity. You have lost a loyal customer. ### 1/5 — Worst delievery Vengaivasal branch chennai *2023-06-24, version 4.2.1* Always delaying to delivery in the mentioned slots some times not every deleivered after 2hours of the mentioned slot time. Vera worst service several times complaint in chat services no steps taken against the delivery person of that branch. It’s better that instead of struggling for every order in tender cuts I think to move licious or fresh to home… ### 1/5 — Really Disappointed with this Tender Cut’s *2023-02-22, version 4.0.41* When ever I order will receive only frozen and sticky meat it means it’s not fresh. I complained them the same thing so, replaced my order this time they promised me that I will get fresh meat but again I received sticky like before and the smell is not fresh literally they wasted my 5 hours time. I don’t recommend this app. Stay Safe and Stay Healthy. ### 1/5 — Not able to order anything in app *2022-10-09, version 4.0.39* There is a bug after selecting address, app is not proceeding to the next step to order any items. It shows error message “ Something went wrong” with a photo of a bug. Not able to order anything in the app since last week. Fix it soon or I have to switch to other apps. ### 1/5 — Hopeless & Unreliable service *2022-07-24* When a food item Raw material is ordered for lunch we’ll expect these people to deliver on time. When we ordered the raw materials 1 day before and booked/given a slot of 6:00 am - 10:00 am , when the items not received on time we contacted Customer care about the delivery. CC people misleaded that they deliver with in 60-90 minutes, after 3 hours they said they’ll deliver in 30-40 minutes. At 13:50 when I called CC they simply canceled the order. That’s why TenderCuts is Hopeless and Unreliable service, don’t depend on this type of useless company. **Developer response:** Dear customer, we are sorry for the experience you had. The delay which has happened was unexpected due to delay in fresh stocks to the store. We take the pre-bookings from the customers a day before also but the stocks will be received to the outlet on daily basis hence that day it was delayed. We look forward to handling this type of situation in a better way. Please share your contact details with cs@tendercuts.in to call you on this. ### 1/5 — Worst service *2022-07-19, version 4.0.31* This is one of the worst apps I have ever used. Ordered for 9-11 am slot and they delivered at 1 pm. And this is not first time, every time I have to follow up with support to get a delivery partner assigned for my order. If you order and just relax assuming it will be delivered, you may never get it. And support team is super slow to respond, they don’t really care. There is no helpline number I can call. ### 1/5 — Worst *2022-03-05, version 4.0.14* The item you always need is mostly out of stock and when you click on notify it says you will be notified within 7 days. I mean you want me to wait for 7 days for the item that I want to eat today. I also don’t find the quality of meat to be fresh. I started buying from local fish and meat shop and is satisfactory. ### 1/5 — Version 4.0.9 *2022-02-18* Pathetic update. Poor choice of UI graphics. Login with password is no more possible. Scroll to the end of the page and you are stuck there. Force close is the only solution. Font size is big. Version history does not have details about each change. Preview snaps are not updated. I can easily make a long list of issues. It looks like the update was done in a hurry to meet deadline. Long way to go for a stable version. Shows the capability of the developer. ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic and Fabulous *2024-04-04* I am writing this review after trying out multiple other apps and I simply love tendercuts, a great service with good pricing, no glitches in the app interface, everything is available and is cleaned and packed well, just waiting for them to expand to more cities ### 5/5 — Tender cuts *2024-02-06, version 4.2.8* First time I ordered ready to cook product Pepper chicken and wings pepper. Chicken is juicy and tender wings is too good. Both the product I can give rate 10 out of 10 and the product delivery also giving promise time. Thank you tender cuts 👍🏼👍🏼👌👌 ### 5/5 — Mr *2023-08-11, version 4.2.1* We enjoyed your all range of products from Chicken, Mutton and Seafood. Taste is very good and fresh , only now unable to order as frequently as earlier since no stocks are not available, looking forward you Guys back to business like earlier Good luck ### 5/5 — More flexibility for mutton cuts *2022-12-25* Tender Cut should provide a choice of mutton cuts from different parts of lamb. For example, if I want a curry cut blend of pieces from Seena, Raan and Nalli, I can not order like this. My request to them to provide such a flexible of choice of different parts of lamb to the Customer in their App. **Developer response:** Thanks for sharing your customized request. At present, we are not selling the lamb meat. We will forward your customized request for lamb meat to our concerned department. For further queries , please contact us at cs@tendercuts.in ### 5/5 — Hassle free app and fresh non veg *2022-11-21* I have tried all the current apps for non veg purchases online. And TenderCuts have a easy interface and robust payment gateway. The non veg orders have never let me down for the last 3 years. And their stores on OMR are also convenient if am out. **Developer response:** Thank you for the wonderful feedback and for taking the time to share your experience with our services. Our priority is customer satisfaction and we are so glad that we have met your expectations! ### 5/5 — Wow experience *2022-02-26, version 4.0.13* Coming from delhi and getting a chance to visit at tender is a different level meat shopping experience, your staff are very helpful and visited suncity place and got a wow experience . ### 5/5 — Your search for THE GOOD STUFF ends here *2022-02-10* Dear people! I have eaten across the world and earned a small name for it too. And I can tell you, at least in this country, their stuff is at a whole different level. I have had their Chicken Sausage, so fresh and rich that it will make your everyday supermarket packaged Sausage taste like cardboard. And I have had a few of their ready-to-cook items too! Didn’t know that non-veg had reached these levels here. #meatlove **Developer response:** Thank you for taking the time to leave us such tremendous feedback. Your review affirms the hard work that we put in every day to ensure our customer's expectations are being fulfilled. Kindly keep supporting and continue shopping with TenderCuts! ### 5/5 — Perfect Meat Delivery app *2022-01-22, version 3.7.54* I’ve been using Tendercuts for a long time now. Initially I switched from other apps to TC. TC is differentiated by High Quality and Competitive Pricing. It was a life saviour during Covid and continue to be my favourite and top-rated meat app. Keep up the good work guys! ### 5/5 — Neat and clean packaging at affordable prices most importantly juicy chicken *2021-12-02, version 3.7.47* It was a very nice packaging, on time delivery, where in clean chicken and most importantly it was highly delicious and juicy ### 5/5 — Quality & Delivery *2021-11-14, version 3.7.44* You ppl at TenderCuts doing great job . Quality of the meat is amazing . It was fresh and clean with best in class packing . Delivery was excellent, within the time slot you have delivered the quality meat precisely. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*