# TendSecure — user reviews > 109 indexed App Store user reviews of TendSecure by Tend Insights Inc, rated 4.60/5 from 18,359 ratings. - Source: https://appshunter.io/ios/app/tendsecure/id1196189005/reviews - App overview in markdown: https://appshunter.io/ios/app/tendsecure/id1196189005.md - Rating breakdown: 5★ 14,608 · 4★ 2,111 · 3★ 712 · 2★ 258 · 1★ 670 ## What do users think of TendSecure? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Good video quality - 🔒 Reliable security features - 💡 Useful for monitoring home/kids **Cons** - 🐛 Frequent disconnections and offline issues - 🐛 Buggy app with loading/freezing problems - 🔋 Inconsistent battery life on outdoor cameras - 🔒 Unreliable notifications and alerts **Commonly reported bugs** - Camera firmware updates causing connectivity issues - Notifications not working as expected - Inability to switch between cameras smoothly **Most requested features** - Continuous recording option - Improved audio quality and volume - Ability to customize camera order and settings - Integration with smart home platforms ## Newest reviews (10 of 109) ### 2/5 — Fail to work *2025-08-07, version 1.8.17* I’ve had 2 cameras for a bit now & they constantly stop working ### 2/5 — Lack of mobility *2025-03-09, version 1.8.17* App keeps freezing & seizing up til the point I can’t even scroll to check recorded videos ### 2/5 — Time on videos is incorrect *2024-11-21, version 1.8.17* The saved videos the time on them is way off from when they happened ### 3/5 — It’s okay for the money *2024-09-10, version 1.8.17* I keep having to constantly reset the camera. ### 2/5 — Ok *2024-03-19, version 1.8.17* Works pretty good. But the reels don’t work anymore. ### 2/5 — Multiple cameras *2023-04-23, version 1.8.17* Can’t get more than one camera to work ### 1/5 — Problem *2023-01-20, version 1.8.17* Too many bugs in this app. Tried over and over again to set up my camera to the new Wi-Fi router we just got and it won’t get past the connecting to the router screen. Just keeps closing the app… i’ve unplugged and replugged the camera and reset the app and restarted my phone and uninstalled and reinstalled the app, and still have the same problem. It won’t work. ### 1/5 — Server issues *2022-09-19, version 1.8.17* There are always server issues. So I can’t monitor my home since it won’t let me log in due to serve issues. Can we fix this bug please. ### 1/5 — New WiFi *2022-09-02, version 1.8.17* Why is it so difficult to link to my new WiFi??? ### 1/5 — Piece of crap! *2022-08-31, version 1.8.17* I have been trying to reconnect this camera for a while now doing everything it’s telling me to do, back and forward and NOTHING! This is freaking irritating and no one to answer why I can’t connect this crap!!! It keeps kicking me out having to start over and still nothing! Internet is up and running but this crap of a camera isn’t! Don’t buy this crap it will stop working after while! ## Most critical reviews (10 lowest-rated) ### 1/5 — awful now *2026-01-31, version 1.8.17* What else is there to say? It’s no longer supported. . . You can’t pay for 39 day storage any more. It’s worthless now. ### 1/5 — No assistance available *2025-12-19, version 1.8.17* I’m giving it one star because I moved and now the cameras don’t connect to my new address and won’t let me reset them and there’s no online assistance ### 1/5 — Camera go offline by itself *2025-07-08, version 1.8.17* Camera go offline by itself ### 1/5 — Never Online *2025-03-16, version 1.8.17* It always says it’s offline but then records it. ### 1/5 — No more support *2024-09-21, version 1.8.17* Apparently, Tend Secure has been purchased by Chamberlain group and they no longer support the Tend cameras. The app still works for now, but there is nothing on the Chamberlain website to indicate the status of Tend Secure. The Tend Secure website is no longer active. ### 1/5 — Need to improve greatly. *2024-08-09, version 1.8.17* This camera was average cost compared to the rest. But it records in pieces of short films, every second of bug and air movement and nothing that actually matters lol. ### 1/5 — No *2024-03-20, version 1.8.17* It doesn’t work at my house anymore ### 1/5 — Keeps kicking me off during set up of camera *2023-09-13, version 1.8.17* This stupid app is kicking me off while trying to set up my camera ### 1/5 — Crooks *2023-05-27, version 1.8.17* You stole my monitoring plan without notice and have the nerve to ask me what I think. You are a bunch of thieves. How is that ### 1/5 — Cameras wont setup *2023-05-22, version 1.8.17* Bought camera and it wouldn’t setup to the network so i took it back and got a replacement twice and still the same thing and same error message. Sent over several tickets and no response. ## Most praised reviews (10 highest-rated) ### 5/5 — Love love love it!! *2026-01-19, version 1.8.17* ❤️💚💙💙 ### 5/5 — Sweet *2025-11-27, version 1.8.17* I bought a minion cam probably 8-10 years ago and it still works to this day and runs off app. Ridiculous because nothing works like that anymore. ### 5/5 — Awesome *2025-11-01, version 1.8.17* I have this cámara almost 8 years and still working good ### 5/5 — Best of the best *2025-10-29, version 1.8.17* Compare to other Camaras this is the best ### 5/5 — Great *2024-09-02, version 1.8.17* Work great, easy install and to maintain ### 5/5 — Great buy *2024-03-04, version 1.8.17* Works great 🐐 ### 5/5 — Two cameras and iPhone 12 *2023-10-30, version 1.8.17* I’m trying to learn how to operate both of my cameras and an iPhone 12, I had it down with my last phone, an Android and just one camera, but I will figure it out, thanks Tend for your app. Five stars! ### 5/5 — The best *2023-08-07, version 1.8.17* I love it ### 5/5 — Mr mr *2023-06-27, version 1.8.17* Very awesome camera I enjoy every minute of it ### 5/5 — Cameras still working Excellent App *2022-12-15, version 1.8.17* 2 of 3 cameras still working after 5 years, cloud storage included --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*