# TennCare

> Mobile app for managing TennCare, CoverKids, and Medicare Savings Program benefits. (iPhone/iPad app by State of Tennessee.)

- Source: https://appshunter.io/ios/app/tenncare/id1435791637 (this page in markdown: same URL + `.md`)
- Developer: [State of Tennessee](https://appshunter.io/developer/587609506)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.75/5 from 11,660 App Store ratings · 110 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 57 MB
- Languages: English
- Released: 2018-10-23
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tenncare/id1435791637/reviews.md

## What is TennCare?

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.

Manage and view your cases anytime you want – right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job). Eligible users can now renew their benefits directly from the app.

Our app works best with smartphones.

FEATURES
View your cases:
•	Setup a new TennCare Connect account if you don’t already have one
•	Check the status of your coverage
•	Review your health plan information
•	Find out if it’s time to renew your coverage

Log in securely:
•	Log in to your TennCare account using Face ID to quickly access your account information 

Manage account settings:
•	Change your password
•	Change your email
•	Change your security questions
•	Sign up to go paperless and view letters we send you
•	Enable or disable Face ID authentication

Manage documents:
•	Upload photos of the files or forms we need from you
•	View submitted documents and documents that were mailed or faxed 

Report changes about your household:
•	Add or update your phone number(s)
•	Update your mailing and home address
•	Update relationships in your household 
•	Add or update your other health insurance
•	Add or update pregnancy records
•	Add or update your case’s assisting person
•	Add or update your household’s employment income, self-employment income, or other income (not from a job)

Renew your benefits:
•	Start, continue, or submit your renewal 

View your appeal information:
•	Check the status of your appeal and upload documents
•	Add a reminder of your scheduled appeal hearing to your smartphone calendar

TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.

## Key features

- View case status and health plan information
- Upload required documents
- Update household and contact information
- Renew benefits
- Manage account settings
- View appeal information

## What do users think of TennCare?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Easy access to important links
- 💡 Helpful for managing TennCare account

**Cons**

- 🐛 Frequent crashes and errors
- 🐛 Difficulty uploading documents
- 🐛 Login and account creation issues
- 🐛 Inconsistent app behavior

**Commonly reported bugs**

- App freezes or disappears after opening
- Unable to enter date of birth during account creation
- Uploaded documents not saving or viewable
- Repeated password reset requests despite successful changes

**Most requested features**

- Allow continued document submission after initial upload
- Improve document upload process
- Provide clearer instructions and error messages

## Recent user reviews (10 of 110)

All indexed reviews: https://appshunter.io/ios/app/tenncare/id1435791637/reviews.md

### 5/5 — Excelente

*2026-07-31, version 3.6.0*

Me encanta esta aplicación

### 5/5 — Excelente servicio

*2026-07-08, version 3.6.0*

Muy buena idea en línea muy explicado y mucho más fácil 🙏🏽🙌🏽

### 5/5 — TN resident/mother

*2026-07-01, version 3.6.0*

I am very satisfied with the TennCare app. Not only do I get to stay in touch from home but I also feel so much more secure and organized. I have been more relaxed and able to utilize the medical insurance without fear and procrastination. Thanks from myself and my  healthy 3 yr old boy.

### 5/5 — Very smart app

*2026-03-12, version 3.4.2*

It’s so easy to get photos pictures, I was afraid maybe failing to complete the performance.

### 5/5 — Great Service

*2026-03-05, version 3.4.2*

I have experienced great care and service since I’ve been on Medicaid since last year for breast cancer.  This journey has been challenging but having TNCare has really lifted a burden from our shoulders and we appreciate it so much!

### 1/5 — Password reset

*2026-03-01, version 3.4.2*

I've tried many times to reset my password which the app requires you to do periodically, but the page it takes me to is white with a TN logo and nothing else. It doesn't matter what browser I use to open the link. I can't get into my account to make sure my information is accurate or update it or anything - I can't change my password to log in! I have no idea if I need to submit anything or if deadlines are coming up!

### 3/5 — Basic info

*2026-02-20, version 3.4.2*

It gives you options and when you tap it it give you other options that has nothing to do with the first option. The information for the insurance doesn’t have anything like benefits, providers or another link that takes you to it. I do like being able to submit my information. I guess I just expected a bit more information.

### 5/5 — TennCare

*2026-01-29, version 3.4.0*

This the best web tool to work with it Make so easy to work with

### 5/5 — Good

*2026-01-16, version 3.4.0*

Very good app, easy to follow and understand

### 5/5 — Excelente

*2026-01-13, version 3.4.0*

Muy eficiente y rápido

## Frequently asked questions about TennCare

### What can I do with the TennCare Connect app?

The TennCare Connect app allows you to manage your health insurance benefits for TennCare, CoverKids, and Medicare Savings Programs. You can check your case status, review health plan details, upload documents, update household information, and renew your benefits directly from your smartphone.

### Is the TennCare Connect app free to use?

Yes, the TennCare Connect app is completely free to download and use. There are no hidden costs or subscription fees associated with managing your benefits through the app.

### What information can I update in the app?

You can update various household and personal information, including contact details, addresses, pregnancy records, assisting person details, and employment or other income information. These updates are crucial for ensuring your benefit eligibility is accurately assessed.

### Can I renew my benefits through the app?

Yes, eligible users can now renew their benefits directly from the TennCare Connect app. The app guides you through the process of starting, continuing, or submitting your renewal application.

### What devices is the TennCare Connect app compatible with?

The app is designed to work best with smartphones. While it may function on other devices, the optimal user experience is provided on a smartphone.

## Version history (last 5 releases)

### 3.6.0 — 2026-06-13

Enhancements and defect fixes.

### 3.5.2 — 2026-05-10

This update includes a revised flow for your identity verification process and provides usability improvements.

### 3.5.1 — 2026-04-10

This update includes a revised flow for your identity verification process and provides usability improvements.

### 3.5.0 — 2026-03-14

This update includes a revised flow for your identity verification process and provides usability improvements.

### 3.4.2 — 2026-02-07

In this update we’ve fixed several issues and provided usability improvements.

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## More apps by State of Tennessee

- [PickTN](https://appshunter.io/ios/app/picktn/id829138728)
- [JOBS4TN](https://appshunter.io/ios/app/jobs4tn/id942967888)
- [Child Support Calculator of TN](https://appshunter.io/ios/app/child-support-calculator-of-tn/id1094871956)
- [ReadyTN 2.0](https://appshunter.io/ios/app/readytn-20/id1427656750)
- [SafeTN](https://appshunter.io/ios/app/safetn/id1456261916)

All apps by State of Tennessee: https://appshunter.io/developer/587609506

## Related topics

[tenncare connect](https://appshunter.io/ios/topics/tenncare-connect) · [tenncare](https://appshunter.io/ios/topics/tenncare) · [tn](https://appshunter.io/ios/topics/tn) · [blue care tn](https://appshunter.io/ios/topics/blue-care-tn) · [blue care tennessee](https://appshunter.io/ios/topics/blue-care-tennessee) · [tennessee carriers](https://appshunter.io/ios/topics/tennessee-carriers) · [tennessee proctor identification](https://appshunter.io/ios/topics/tennessee-proctor-identification)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
