# Tenways — ebike

> Companion app for Tenways electric bikes, offering ride management and updates. (iPhone/iPad app by Tenways Technovation Europe B.V..)

- Source: https://appshunter.io/ios/app/tenways/id1581952447 (this page in markdown: same URL + `.md`)
- Developer: [Tenways Technovation Europe B.V.](https://appshunter.io/developer/1723003587)
- Category: Sports
- Price: Free
- Rating: 2.10/5 from 15 App Store ratings · 33 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 200 MB
- Languages: American English, Dutch, French (France), German (Germany)
- Released: 2021-08-20
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/tenways/id1581952447/reviews.md

## What is Tenways?

Get the most out of your electrified bike with the Tenways app. Keep an eye out for regular updates, with incoming features geared to make your Tenways riding experience better than ever.

## Key features

- Electric bike management
- Ride experience enhancement
- Regular feature updates
- Performance tracking
- Connectivity

## Recent user reviews (10 of 33)

All indexed reviews: https://appshunter.io/ios/app/tenways/id1581952447/reviews.md

### 2/5 — Not what is pictured

*2026-08-19*

This app is useless. Not what is pictured. Only displays speed and battery life.

### 2/5 — Some good ideas

*2026-07-28, version 2.16.0*

This app could use some improvement. I have found when using the map feature I have been told to do a U-turn when a U-turn was not required which then got me completely off track. Also, the readout on the bike is poor in that the battery percentage is the smallest part of the screen. It is so tiny it is hard to read which one would think would be the opposite on an e- bike. Definitely room for improvement.

### 1/5 — Poor app

*2026-07-21, version 2.16.0*

Top bike, great customer service, however the app seems outdated and not relevant in most situations, would be great to see the app come up to date meeting what the cyclist actually needs whilst on the road, fitness, connectivity, etc

### 1/5 — Terrible app

*2026-07-15*

The other reviews are several years old. This review is consistent with what other users have complained about. I find it totally unacceptable that in 2026 this app is as terrible as it is. Starting with a QR code on the packaging material that tells you to scan it to download the app, which it did not open the App Store, but instead took me to the company website, then the QR code on the bike frame similarly did not work at all, then trying to register the bike by entering the number manually, none of which worked, this app is completely useless. I only hope the bike turns out to be better than the tech.

### 2/5 — Pretty awful but good in parts....

*2026-06-02, version 2.15.0*

Hard to connect initially but once I got through that pain then I was surprised how much content and useful stuff about the bike, journeys, nav functions etc. the downside is that it rarely works. I've just returned from a 6 mile ride and nothings been tracked. It was (apparently) connected all the time according to the bike display but no riding time recorded. This happens constantly- I've logged tickets and had a few comms but basic play you're just told to connect it and Otto work. It doesn't so the app is pointless apart from allowing you to unlock the bike.

### 2/5 — Bluetooth Verbindungsprobleme

*2026-04-13*

Die App ist ansehnlich und übersichtlich gestaltet. Die Funktionen und Übersichten sind auch gut gelungen und geben einen guten Überblick in den Fahrverhalten. Allerdings schaffe ich kaum eine Fahrt (6-10km) wo die Bluetooth Verbindung durchgängig gehalten werden kann, obwohl mein Handy schon direkt am Lenker montiert ist. Besonders nervig wird es dadurch, dass sich das Fahrrad nach Verbindungsabbruch auch ausschaltet und so sowohl Licht als auch Unterstützung plötzlich wegfallen. Das stellt auch ein großes Sicherheitsproblem dar. Sollte dies behoben werden, kann man die App empfehlen - aber auch erst dann.

### 2/5 — Geht so

*2025-08-23*

Entsperren geht manchmal. Manchmal muss man aber auch noch einmal eine der beiden Bluetooth Verbindungen neu koppeln. Dann ist man länger mit dem entsperren beschäftigt, als hätte man die Funktion gar nicht aktiv.
Highlight: es kann nur eine Person die App / Verbindung aktiv haben. Das Fahrrad umfänglich zu zweit zu nutzen geht nicht, der jeweils andere wird aus der App geschmissen, wenn sich jemand neu einloggt. 

Geht so.

### 1/5 — Can’t Register Bike

*2025-07-25, version 2.9.1*

This is my first day of using the CGO600 Pro, but the app won’t register the bike because apparently the bike ID is mismatching with the chosen model which is the CGO600 Pro. Very odd!

### 5/5 — Brilliant App

*2025-06-17, version 2.8.5*

Just bought a CGO800 Plus e-bike and this app works perfectly with it.
It is easy to connect via Bluetooth with the bike and automatically records and saves all the data - trip, odo, time, calories burned etc. 
It also shows and stores a map of the route you have done (including a playback version), so cool!
Although not tried it yet you can send it a route you want to go and it shows on the bike display.
Love this app and would highly recommend it.

### 4/5 — Health / Fitness Anbindung fehlt🥲

*2025-03-05*

Die App läuft stabil und ist soweit in Ordnung. 
Leider, und das ist mein aller größter Kritikpunkt, gibt es keine Anbindung an Apple Health / Fitness App. Die Apple Watch tracked nur normales Radfahren, was wesentlich mehr Kalorien verbrauchen würde, als wenn man mit seinem Tenways permanent auf Stufe 3 fährt. Die App selbst zeigt auch eine realistischere Messung (trotz fehlender Eingabe von Alter, Gewicht etc.) an. Bitte, bitte überarbeitet das. Am besten so, dass die Kalorien halbwegs korrekt berechnet werden und sich an die Apple Services übertragen lassen. 🙏🏻

## Frequently asked questions about Tenways

### What is the rating for Tenways?

Tenways has a rating of 1.6 stars based on 11 user ratings.

### Is Tenways free to download?

Yes, Tenways is available for free download on supported devices.

### What devices does Tenways support?

Tenways is compatible with iPhone and iPod devices.

### What is the age rating for Tenways?

Tenways has an age rating of 4+, making it suitable for a wide audience.

### When was Tenways last updated?

The latest version, 2.14.0, was last updated on February 9, 2026.

### Does Tenways have ads?

No, Tenways does not contain advertisements.

### What are the main benefits of using Tenways?

Tenways helps you get the most out of your electrified bike by providing essential information and regularly introducing new features to enhance your riding experience.

### Can I track my rides with Tenways?

While not explicitly detailed, the app's focus on enhancing the riding experience suggests potential for ride tracking and performance monitoring.

## Version history (last 5 releases)

### 2.18.0 — 2026-09-07

-Improved the homepage content layout to make key information clearer and actions easier to access.
-Refined interface details and status prompts for a more consistent and smoother experience.
-Added support for the new display on the CGO009 Classic Edition.

### 2.17.1 — 2026-08-03

-Improved bike binding with clearer guidance for easier setup.  
-Expanded Share Your Story options so users can choose where to share rides.  
-Introduced separate power-on/off sound volume settings for Longtail Duo and CGO009 New Edition, allowing users to adjust bike alert sounds as needed.

### 2.17.0 — 2026-07-30

-Added AGO Performance and AGO Compact Performance support for more riding features after connecting to the App.  
-Improved bike binding with clearer guidance for easier setup.  
-Expanded Share Your Story options so users can choose where to share rides.  
-Introduced separate power-on/off sound volume settings for Longtail Duo and CGO009 New Edition, allowing users to adjust bike alert sounds as needed.

### 2.16.0 — 2026-07-03

- Home Screen Upgrade
Shows bike status, battery, range, parking, location, and last update in one place.

- Firmware Update Reminders
Groups firmware reminders for easier review and management.

- New Bike Location Page
Shows the latest bike location and time to help you find it faster.

- Model Support & Compatibility
Adds new model support and improves compatibility for connections, recognition, and ride data sync.

### 2.15.0 — 2026-04-17

Updates & Optimizations
- Smart Service Terms.
- Bosch eBike Binding Guidance.
- Optimized homepage content.
- Improved feedback user experience.
- Updated blog content.

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## Related topics

[tenways](https://appshunter.io/ios/topics/tenways)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*