# Téo Taxi: Book A Local Ride — Téo, Taxi Diamond & Hochelaga

> Montreal-based taxi booking app with mobile payment and driver information. (iPhone/iPad app by Taxelco.)

- Source: https://appshunter.io/ios/app/teo-taxi-book-a-local-ride/id1097805638 (this page in markdown: same URL + `.md`)
- Developer: [Taxelco](https://appshunter.io/developer/1055802570)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 703 App Store ratings · 117 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 91 MB
- Languages: American English, Dutch, Finnish, French (France), German (Germany), European Spanish, Swedish
- Released: 2016-04-16
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/teo-taxi-book-a-local-ride/id1097805638/reviews.md

## What is Téo Taxi?

Téo is the easiest way to order a taxi in Montreal, on its north and south shores, as well as in Gatineau.
The Téo app now powers Taxi Diamond, Taxi Hochelaga and Téo Taxi: 1500 taxis are now at your fingertips for traveling on the roads of Quebec.
Order a taxi, learn more about your driver and his vehicle, be informed when he arrives at your door, see your route on the map, automatically pay for your trip with your smartphone and rate your trip.


Téo makes your life easier with its simple account creation process and mobile payment. Téo presents you with relevant and useful information about your driver, his vehicle and its performance.

Téo is created and developed in Quebec.

* Currently available for the city of Montreal, its north and south shores, as well as Gatineau, Canada*

## Key features

- Order a taxi easily
- View driver and vehicle details
- Receive arrival notifications
- Track route on map
- Automatic mobile payment
- Rate your trip

## What do users think of Téo Taxi?

Overall sentiment: negative

**Pros**

- 🚀 Reliable service
- 👍 Courteous drivers
- 🚗 Clean and electric vehicles
- 💡 Encourages local business

**Cons**

- 🕰️ Inaccurate wait time estimates
- 💰 Misleading price estimates
- 🤖 Poor app performance and bugs
- 🔍 Lack of transparency in pricing

**Commonly reported bugs**

- App crashes and freezes
- Payment issues and incorrect charges
- Unreliable GPS and location tracking

**Most requested features**

- Ability to modify tip amount
- Real-time driver tracking updates
- Multilingual app support (English and French)
- Improved customer service accessibility

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/teo-taxi-book-a-local-ride/id1097805638/reviews.md

### 5/5 — Belle expérience

*2026-08-16, version 8.27.0*

Premiere experience avec Téo. Extrêmement positive!

### 4/5 — I’m not sure this app isn’t a scam but am sure it sucks

*2026-08-13, version 8.27.0*

I've liked using the Curb app to hire cabs when visiting big cities like NYC, Chicago and Boston, but there's no single app for cabs in Montreal like Curb, instead there are several competing apps.

Based on some recommendations on reddit, I tried the Teo Taxi app while visiting Montreal and I'm not convinced the app isn't some sort of scam to separate tourists from their money.

I tried to book a cab from Marche Jean Talon and for the pick up spot, I entered a specific address (7077 Av Casgrain) of the building that my daughters and I were waiting in front of.

We waited for a while as three different times, the Teo Taxi app showed we were assigned a driver who apparently immediately changed their mind and refused the fare -- the app would show a driver had accepted our ride, then within a few seconds it would go back to searching for a driver.

The app has a map that's supposed to show the location of your cab driver, but it doesn't seem to have any relation to reality. If you can believe the app's map, our cab at one point appeared to fly directly overhead, traveling diagnoally over city blocks.

We picked a good spot to wait where we'd be able to see any approaching cabs a block away, but never saw our driver, who somehow "arrived" at our destination without us being able to see him.

We then tried calling the driver through the app. He said he did not speak English and unfortunately, my French is not any better, so he just kept repeating "I am inside!" (inside what, exactly, he could not / would not say). We walked around the entire market block hoping to find him but eventually gave up. The app then charged us anyway for a "no show." 

Teo Taxi ended up convincing my daughters that Uber is better than cabs. When we gave up on the cab, I ordered an Uber, using the same address the Teo Taxi driver couldn't find. Our driver was there within a couple minutes and got us right to our destination. My daughters asked "why would people use cabs instead of Uber?" Can't say I have a good answer to that one if you're visiting Montreal. Hopefully one of the other Montreal cab apps is better than Teo Taxi, cause this one is worse than useless.

### 5/5 — Pro

*2026-08-06, version 8.27.0*

Très technologique

### 2/5 — Garbage - Buyers Beware

*2026-07-08, version 8.27.0*

App trying to compete Uber but the amount it offers at booking is an “estimate”. Actual pricing is higher once you get in the cab as the meter starts. The amount at booking is charged as a deposit.

Cabbie tried explaining but clearly had no idea how the app worked.

Delete.

### 5/5 — Thank you

*2026-07-06, version 8.27.0*

Excellent service

### 1/5 — Des crosseurs

*2026-06-03, version 8.27.0*

Je demande pour un taxi. Ils me montrent que ça va me coûter entre 22-24$. J’accepte. Ils me gèle dans mon compte 46$. Ils savent que leur 22-24$ est une mensonge éhonté. Le chauffeur s’est placé derrière des autobus et des camions lents pour tous le trajet et ça m’a coûté plus de 31$. Ça c’est une compagnie qui vous dit de supporter les entreprises d’ici parce qu’ils veulent vous crosser.

### 1/5 — Pratique... mais pas s'il faut être remboursé.

*2026-05-10, version 8.27.0*

Il est impossible d'avoir un reçu complet, incluant le numéro de taxe de l'entreprise. Cela est toujours problématique lorsque vient le temps de demander un remboursement à mes employeurs lorsque j'ai à prendre un taxi dans le cadre du travail.

Les chauffeurs diffèrent quand à l'impression d'un reçu papier : certains le font pour le prix de la course uniquement, certains ajustent le prix pour prendre en compte le pourboire, certains refusent même catégoriquement d'en remettre.

L'application n'offre pas l'option de demander un reçu détaillé, même s'il est émis plus tard, ou envoyé par courriel. Cela ne serait pas un problème. Cela pourrait être même des directives claires quand à la démarche nécessaire et indiquer qui contacter afin de le recevoir. Mais rien de cela n'est possible.

J'essaie d'encourager une entreprise québécoise au lieu de faire affaire avec Uber, et là je me retrouve pris avec des factures non remboursées car je n'ai pas le numéro de taxes. Franchement, quelle déception.

### 2/5 — Electric not provided

*2026-04-24, version 8.27.0*

I specifically paid for a higher cost trip to be green and use an electric car option but instead was sent a gas car without asking if that was okay or if I’d prefer waiting or canceling. That’s no okay. I was only willing to pay more for the environment. And the trip was supposed to be 30-35$ and I was charged $45

### 4/5 — Service courtois

*2026-04-20, version 8.27.0*

La carte de crédit est préprogrammé dans l’appli. C’est rapide pour payer. On peut modifier le % de pourboire. Par défaut: 15%.

### 3/5 — The email is in use… ok, then what

*2026-03-22, version 8.27.0*

On-boarding flow is not very smart. Asks me for my email, then tells me it is already in use and blocks the process, no alternative to resolve. I just took an uber instead.

## Frequently asked questions about Téo Taxi

### What does Téo Taxi do?

Téo Taxi is a mobile application designed to make booking a taxi in Montreal, its north and south shores, and Gatineau as simple as possible. It allows users to order a taxi, view driver and vehicle information, track their ride in real-time, and pay automatically via their smartphone.

### What are the key features of Téo Taxi?

Key features include easy taxi ordering, detailed information about your driver and their vehicle, real-time arrival notifications, route tracking on a map, automatic payment through your smartphone, and the ability to rate your trip. The app also offers a simple account creation process.

### How much does Téo Taxi cost?

The Téo Taxi application itself is free to download and use. The cost is associated with the taxi rides taken through the service, which are paid for automatically via the app.

### Where is Téo Taxi available?

Téo Taxi is currently available for use in the city of Montreal, its north and south shores, as well as Gatineau, Canada. It powers services for Taxi Diamond, Taxi Hochelaga, and Téo Taxi, offering access to approximately 1500 taxis.

### Who is this app for?

This app is designed for anyone who needs to book a taxi in the specified regions of Quebec. It's particularly useful for those who prefer the convenience of mobile booking, real-time tracking, and contactless payment for their transportation needs.

## Version history (last 5 releases)

### 8.27.0 — 2025-09-03

We are constantly improving the app. Be sure not to miss these new features in this update:

Send flight info type in booking properties
UI Layout Issues with Larger Font Sizes on passenger app
Update Consumer SDK
Other small bug fixes and enhancements

### 8.26.0 — 2025-08-01

We are constantly improving the app. Be sure not to miss these new features in this update:
Add luggage as an option for airport trips
Ability to add VIAs during your journey
Other small bug fixes and enhancements

### 8.25.0 — 2025-07-09

We are constantly improving the app. Be sure not to miss these new features in this update:
Attribute Extras
Other small bug fixes and enhancements

### 8.24.0 — 2025-03-27

We are constantly improving the app. Be sure not to miss these new features in this update:

New Help Centre section Show fleet name when networking
Replace San Francisco font with Inter
Use dynamic description text from API coupon list
Other small bug fixes and enhancements

### 8.23.0 — 2025-01-22

We are constantly improving the app. Be sure not to miss these new features in this update:
Missing French translation of the "Later" text when creating a Prebooking
Other small bug fixes and enhancements

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## More apps by Taxelco

- [Sam](https://appshunter.io/ios/app/sam/id1531529967)

All apps by Taxelco: https://appshunter.io/developer/1055802570

## Related topics

[montreal taxi](https://appshunter.io/ios/topics/montreal-taxi)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*