# Tern Returns — At home pickup for returns > Home pickup service for returning online shopping purchases. (iPhone/iPad app by Tern, Inc. (CA).) - Source: https://appshunter.io/ios/app/tern-returns/id1563292668 (this page in markdown: same URL + `.md`) - Developer: [Tern, Inc. (CA)](https://appshunter.io/developer/1563292670) - Category: Shopping, Business - Price: Free - Rating: 4.90/5 from 55 App Store ratings · 32 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 144 MB - Languages: American English - Released: 2021-10-14 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tern-returns/id1563292668/reviews.md ## What is Tern Returns? Tern makes returning unwanted items as easy as it is to shop for them. CONVENIENT Shopping has evolved with the times, from e-commerce to mobile shopping to same day delivery of purchases. The process for returning unwanted items, though, is just as time consuming and cumbersome as it has been for decades. It’s time that the returns process caught up. Tern lets you schedule fast, safe, convenient home pickup of items that you would like to return, regardless of where you shop or which shipping service merchants use. Like your favorite food delivery service, Tern will come to your door on your schedule to pick up the items that you want to return. FLEXIBLE Don’t have a box or a printer? No problem. Tern can package your items and include all necessary shipping information to get your items back to the merchant more quickly. Schedule a pickup up to 30 days in advance, because returns should work around your calendar, not the other way around. SAVVY Smart shoppers know that the key to finding new brands is just having the confidence to try them. With more shopping happening online, Tern gives customers that peace of mind by providing VIP return service in the event that a purchase doesn’t work out. Easier returns means you’ll only hang onto those items that you really love, and faster returns means money back in your account more quickly, When you have something that you’d like to send back to a merchant, don’t just return it - Tern it. Download the Tern app today. ## Key features - Schedule home pickups - Package items - Handle shipping information - Flexible scheduling - VIP return service ## Recent user reviews (10 of 32) All indexed reviews: https://appshunter.io/ios/app/tern-returns/id1563292668/reviews.md ### 5/5 — Perfect! *2023-04-01, version 2.4.0* This is something I didn’t know I needed! Everyone is so helpful, timely and perfect. ### 5/5 — Worth better than DoorDash and similar *2023-03-25* I used tern during the initial 3 months until DoorDash started it. I was happy moving back to DD since they had their yearly pass via chase. However, I soon realized that it was really difficult to work with different dashers, many of them used to just food delivery. Tern is definitely better. I’m returning back to this service :) ### 5/5 — Hugely helpful *2023-03-24* This service came just at the right time for me. We’ve been tied down at home because of a medical situation and this service has made life so much easier without having to worry about returns. They’re prompt, efficient and friendly. Not to mention, better for the environment. I hope the service continues to be this good. But if you’re using the service I wouldn’t recommend waiting till the last day to request a return, as it can sometimes take a day or two for them to pick up and return a package. ### 5/5 — Great service, well needed *2023-03-16* This service helps me buy products online faster, and with more confidence! If I dont like, I can get it returned with one click. Awesome!!! ### 5/5 — Convenient and very easy to use *2023-03-01* Love this app for so many reasons! I use it all the time and it saves me time money, and gas! Greatest invention in a long time. I hope it stays around. ### 5/5 — Seamless experience *2023-02-28* This company really makes returns super easy. Their customer service team is also amazing! Highly recommend it. ### 5/5 — Great app with highest level staff *2023-02-26, version 2.3.3* I have had the opportunity to use this app a multitude of times over the last 2 months. It works exactly as stated by the app description. Applies to Amazon, FedEx, UPS based returns and others. Has saved me endless cumulative hours. Staff has highest level of professionalism. Friendly and efficient; I look forward to saying hello to them! This service ends up completing the end-to-end experience by providing the solution to the back end (efficient return process) when indicated to the front end (efficient purchase process)! GW ### 5/5 — Really love this service! *2023-02-26* Tern makes all returns so incredibly easy and saves a ton of time! They also have amazing customer support. I highly recommend Tern! ### 5/5 — Great! *2023-02-23* The service I’ve always needed! No more returns piling up and spending a whole day running around to make them. Plus great customer service- when I’ve made mistakes in the info I’ve provided they’ve promptly followed up with me to get it right. I really love this service and will keep using! ### 5/5 — Best app ever *2023-02-17* I saw this on Instagram and thought why not try it. It has been such a great service and time saver. Don’t even think about it just sign up and you’ll be so happy you did. I’ve had to work with Stephanie and customer service before and they both are amazing at helping me fix some of the mistakes I’ve made filling out the return process. Most of the time it’s super easy but returning stuff from Christmas was a little complicated and they made it so easy. ## Frequently asked questions about Tern Returns ### What does Tern Returns do? Tern Returns is a mobile application that simplifies the process of returning unwanted items purchased online. It offers convenient home pickup services, packaging, and handles all necessary shipping information to send items back to merchants. ### How does Tern Returns make returns easier? Tern Returns eliminates the hassle of traditional returns by coming to your door on your schedule to pick up items. They can also package your items and manage shipping details, so you don't need boxes or a printer. ### Is Tern Returns free to use? Based on the provided information, the app is available for free download and use. There are no mentions of subscription fees or in-app purchases. ### Can I schedule a return pickup for any item? Yes, Tern Returns allows you to schedule pickups for items you wish to return, regardless of where you shopped or which shipping service the merchant uses. You can schedule pickups up to 30 days in advance. ### Who is Tern Returns designed for? This app is ideal for frequent online shoppers who want a hassle-free way to manage their returns. It provides peace of mind and ensures that money is returned to your account more quickly. ## Version history (last 5 releases) ### 3.2.0 — 2024-04-09 We have enhanced the UI to streamline adding items to active pickups, and made other UI updates to ensure a smoother and delay-free service experience. Other minor performance improvements and bug fixes. ### 3.1.0 — 2023-11-29 * We made it easier to renew your subscription. * We made improvements in communicating fee updates when changing or canceling pickups in pay-per-pickup accounts. * Other performance and styling improvements, as well as minor bug fixes. ### 3.0.0 — 2023-10-23 Save return items until you are ready to schedule them for pickup. Finish adding or edit items' information before scheduling.  We also made it simpler to access tracking information.  Other performance and styling improvements, as well as minor bug fixes. ### 2.5.4 — 2023-08-07 We have enhanced the look and feel of our date and time selector. Also introducing Eco times, which makes scheduling pickups during emission-minimizing times easier. Look for the leaf icon next to available days and time slots. Other minor styling improvements and bug fixes. ### 2.5.2 — 2023-06-06 * It is now easier to add returns to scheduled pickups and to add labels / QR codes to items after they have been scheduled. * We made some UI improvements on how we ask for return information and how we show the tracking information of your items. * Other performance and styling improvements, as well as minor bug fixes. ## Apps similar to Tern Returns | App | Rating | Price | Category | | --- | --- | --- | --- | | [Route: Package Tracker](https://appshunter.io/ios/app/route-package-tracker/id1449803898) | 4.8 (512,158) | Free | Shopping | | [Package Tracker - Tracking App](https://appshunter.io/ios/app/package-tracker-tracking-app/id6705121746) | 4.7 (92) | Free | Shopping | | [Deliveries Package Tracker](https://appshunter.io/ios/app/deliveries-package-tracker/id1266864859) | 4.8 (11,293) | Free | Shopping | | [Package Tracker・Track Delivery](https://appshunter.io/ios/app/package-trackertrack-delivery/id6547847210) | 3.8 (128) | Free | Shopping | | [Parcel - Delivery Tracking](https://appshunter.io/ios/app/parcel-delivery-tracking/id375589283) | 4.9 (183) | Free | Shopping | | [AfterShip Package Tracker](https://appshunter.io/ios/app/aftership-package-tracker/id507014023) | 4.7 (157,604) | Free | Shopping | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*