# Terrier Transit — user reviews > 42 indexed App Store user reviews of Terrier Transit by Boston University, rated 2.62/5 from 162 ratings. - Source: https://appshunter.io/ios/app/terrier-transit/id1492295917/reviews - App overview in markdown: https://appshunter.io/ios/app/terrier-transit/id1492295917.md - Rating breakdown: 5★ 44 · 4★ 10 · 3★ 5 · 2★ 15 · 1★ 74 ## Newest reviews (13 of 42) ### 1/5 — No thanks *2025-02-19, version 5.139.2* Lies all the time?! ### 1/5 — Unreliable *2025-02-03, version 5.139.2* App, nor the online live view, shows exact location of bus. One time I left school at about 9:40 to go to the bus 5 minutes before app showed it would arrive, and the bus was already all the way down the street having been at the stop before the app showed it would be. Had to take an Uber home. This is a common issue that happens to me and my classmates :( ### 1/5 — Not accurate at all *2025-02-03, version 5.139.2* Both the app and the bus itself are not accurate at all. Even the first trip in the morning which is suppose to start at 6:30am, it’s rarely on time. It feels like a lottery. The app just never works. ### 1/5 — Makes no sense *2024-10-21, version 5.139.2* Ridiculous UI and unnavegable ### 1/5 — horrible *2024-01-25, version 5.126.1* terrible bus service don’t know how they expect us to get to class on time. All the busses are out of service and take breaks at the same exact times. Not enough busses in general. ### 2/5 — Even worse now *2024-01-17, version 5.126.1* Please, PLEASE fix the update alert pop-up that there’s a new version or new info about winter break schedules. It’s helpful once, maybe twice at most. But it pops up every time I open the app or even just while using! I’m about to stop using the app out of frustration, which is a shame because it’s otherwise great and I like the live location feature. Please fix this! ### 1/5 — The worst bus ever *2023-12-14, version 5.126.1* I am a bu student but there’s no way to let me say anything good about this bus. Always delays and I am either in a super hot weather waiting or a freezing winter waiting. Thx for our students. The money goes to someone’s pockets ### 1/5 — Needs less features *2023-09-11, version 5.126.1* The UI is quite confusing since it has lot of options. As a user 1. Don’t know how to use them 2. Are they actually needed? Needs simplification. ### 1/5 — trash *2022-10-28, version 5.103.1* totally trash app ### 2/5 — needs to be better *2022-10-25, version 5.91.0* usually works but sometimes glitches and then i can’t see when my bus will get here for an entire day ### 2/5 — Okay *2022-02-28, version 5.73.1* It’s great for checking in your immediate area, but trying to check a location a block away is so confusing / over complicated. ### 1/5 — Worst APpever *2021-09-30, version 5.73.1* If I could give a 0 I would. Any positive reviews are clearly by those involved in creating the app because it is a total failure. You have no idea where the bus is and gps times listed are NEVER accurate. I am in minute 12 for a bus that was 4 min away. Go back to the old app this one is totally worthless. ### 1/5 — Horrible app *2021-06-06, version 5.65.0* This new version BU app doesn’t do the job it supposed to be used for — finding BU shuttle status and schedule. Other features like MBTA lines, stores, traffic, walking directions are not crucial. This app doesn’t have an easy access to the basic function. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad BU shuttle *2026-07-15, version 5.191.1* It is not on-time. Some do not come at all. You might miss your classes . Terrible. Also the app is very non functional ### 1/5 — Terrible *2026-05-22, version 5.191.1* This app is absolutely terrible… just make it like Apple Maps or Google Maps, please. ### 1/5 — a necessary evil *2026-04-08, version 5.178.0* by far the worst transit app i’ve ever used. useless 90% of the time because the buses are never on schedule and that’s all the info you get because the live feature is never working, but there’s no other way to know when the bu bus is coming unless you by chance happen to open it in that 10% of the time that it’s working properly. ### 1/5 — Bad service *2026-03-13, version 5.178.0* The bus is mostly not on time. They skip timings in summer. And the app doesn’t updated anything. Tracking is wrong or doesn’t work at all. ### 1/5 — Does not show real time *2026-02-03, version 5.178.0* The shuttles are never on time and the tracking is basically useless. The busses definetaly need live locations for this app to work properly ### 1/5 — Never accurate *2026-01-22, version 5.178.0* The listed bus times are never accurate and always being cancelled. I would say 50% of the time the posted bus is always cancelled. ### 1/5 — Terrible *2025-09-20, version 5.139.2* Don’t get it it’s a waste of energy time and makes u dumber ### 1/5 — No more live location? *2025-09-03, version 5.139.2* Live location based on GPS no longer seems to work in the app even though the data is available through the BU BUS website. Makes the app pretty much useless since the buses don’t seem to follow the posted schedule ### 1/5 — Bad service *2025-06-26, version 5.139.2* The bus is mostly not on time. They skip timings in summer. And the app doesn’t updated anything. Tracking is wrong or doesn’t work at all. ### 1/5 — Wildly inaccurate and unreliable *2025-06-24, version 5.139.2* Wildly inaccurate and unreliable ## Most praised reviews (10 highest-rated) ### 5/5 — Huge Improvement! *2023-04-10, version 5.115* It’s way better than before! Keep up the good work BU! ### 5/5 — The best! *2022-10-25, version 5.91.0* I don’t rely on Google Maps as I rely on TT as it is more comprehensive and accurate ♥️ ### 5/5 — A must have and use it everyday *2022-08-30, version 5.91.0* I’d agree that including other buses is not necessary since we just want to track the school bus here. But it’s fine. This app is very useful and my friends and I use it everyday. Except the rush hour when everything goes crazy, the GPS of bus and schedule is pretty good! Given the complicated transportation, there’s no way* to make sure anything arrives *exactly on time*, you know. ### 5/5 — Useful! *2021-03-08, version 5.49.1* Great app that gives me real-time on Shuttles. ### 5/5 — Super helpful! *2021-03-07, version 5.49.1* A great app to get me where I need to go when I need to be there 💪🏼 ### 5/5 — Useful *2020-10-14, version 5.49.1* I don’t know why people are saying it is hard to use? I found it very easy to locate BU shuttle line and times on the app (just tap the “lines” option on the bottom right). It’s really neat that they include BU and MBTA lines in one place, and it’s useful for those that commit beyond BU. ### 4/5 — Vast improvement from original app *2021-08-18, version 5.73.1* The original BU app was nearly useless and unintuitive. Unlike the other reviewer, I thoroughly appreciate the integration of other public transit, since most of us need to be able to combine the BU Shuttle with other forms of transit to make a commute—I was tired of switching between multiple apps so this new version is comparatively excellent. ### 3/5 — Update alert won’t go away *2023-09-25* Mostly a good app. But the giant “new version available” banner keeps popping up. Ice apart updated and restarted my phone, opened and closed the app, etc. It’s really annoying, please fix. ### 2/5 — Not accurate *2025-04-25, version 5.139.2* Literally always wrong ### 2/5 — Needs so many updates *2024-04-03, version 5.139.2* Been using this app since 2020. Conceptually, it’s good but functionally, it’s awful. I would rate 1 star but gave 2 stars because SOMETIMES it works. UX design needs to be improved. Things that frustrate me: live location not always updating, stops don’t show up in favorites even though I add them, difficult to add some of the stops to favorite. Please learn from Google Maps. The most annoying part is the Live Location not updating accurately. Thank you for trying at least. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*