# TESA SMARTair — user reviews > 19 indexed App Store user reviews of TESA SMARTair by TESA Assa Abloy, rated 1.80/5 from 23 ratings. - Source: https://appshunter.io/ios/app/tesa-smartair/id600011512/reviews - App overview in markdown: https://appshunter.io/ios/app/tesa-smartair/id600011512.md - Rating breakdown: 5★ 0 · 4★ 2 · 3★ 6 · 2★ 1 · 1★ 14 ## Newest reviews (1 of 19) ### 1/5 — One year passed *2019-06-29* 1 year ago there was a comment for watch app but disregarded ## Most critical reviews (10 lowest-rated) ### 1/5 — Yo update your app *2025-10-03* Icon and design is literally from 2007. SHAME ### 1/5 — Not working *2025-05-16* Can't enter my appartments ### 1/5 — Widget Needed *2025-03-29* It's time to get the widget created and allow Apple Watch functionality ### 1/5 — Worst Door Lock App Ever *2024-08-06* The app is down for multiple days, and I’m locked out from my home. If you don’t know how to make a reliable app, get another job. ### 1/5 — This app is trash 🗑️🚮 *2024-05-30* Tesa SMART Air constantly & routinely goes down which makes it downtroddenly unreliable especially if you’re trying to access an apartment or domicile. You need to carry a fob just in case, which isn’t ideal because then what’s the point of having this app? They also need a smartwatch app (Apple and Google play) so you have optionality. Don’t waste your time with this tech. Use Latch app/technology instead. Trust me! Tesa SMART Air is STRAIGHT garbage 🗑️ and it’s been like that for years, so there doesn’t seem to be any straight line or plans for improving the technology…throw the whole thing away 👎 ### 1/5 — It’s super awesome with the service is down and you can’t get into your home *2024-05-30* Hard pass ### 1/5 — No Apple Watch *2023-07-04* Not much else to say… it’s 2023, and the app has a UI straight from 1993 and no Apple Watch support. ### 1/5 — Works 10% of the time *2022-10-18* Absolutely terrible app. I need to be off the wifi to use it (and the door I need to open is in a basement with no cell service) and even then it is incredibly buggy. Very inconvenient. PLEASE FIX THIS APP SO THAT IT ACTUALLY WORKS. ### 1/5 — Unreliable, buggy and janky *2022-08-08, version 3.5.1* I live in an apartment building where every apartment has a Tes SMARTAir lock on the entrance door and it’s been a struggle. The app is unreliable, often buggy and it straight up doesn’t work. Instead I have to rely on the manual key fobs to get in. Also why hasn’t the company created an Apple Watch app for the technology. This could be soooo much better—I’m highly disappointed. Technology is supposed to make our lives easier, not harder. Yikes. There’s def room for improvement! ### 1/5 — Awful *2022-03-01* Doesn’t work on WiFi, you have to click “unlock” a dozen times for the door to even unlock, freezes all the time ## Most praised reviews (8 highest-rated) ### 4/5 — Apple Watch *2018-02-03* Please make a Watch app!!! ### 3/5 — App is okay as a backup to the key fob *2022-10-11* I like TESA as a backup to the key fob, but UI needs work. Also Apple Watch app is a must. It would be easy to add watchOS support as well. ### 3/5 — APPLE WATCH *2020-02-19* Please. PLEASE add Apple Watch support. ### 3/5 — Needs Face ID & Apple Watch *2020-01-15* This is a decent app, but without Face ID and Apple Watch app, it’s incomplete. ### 3/5 — Need Apple Watch app! *2019-10-08* It’s a bit slow but works as a great back up to the key fob. Would love if I could use it with a visual floor plan as a list of 20 types of doors can be useless. ### 3/5 — Doesn’t support the 10 screen? Get it together *2018-09-18* Watch app and support for the 10 screen would be great, considering it’s supposed to be the modern approach to opening doors. ### 3/5 — Apple watch app should me developed. *2018-07-26* Apple watch app should be made available. Could be very handy. ### 2/5 — Not impressed *2023-12-14* Needs an iPhone widget and Apple Watch app. App is also very buggy and I couldn’t use it for a week straight. Definitely not great enough to rely on just the app, like I can with Latch. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*