# Tesco Mobile > Mobile account management for Tesco Mobile pay monthly and pay-as-you-go customers. (iPhone/iPad app by Tesco Mobile UK.) - Source: https://appshunter.io/ios/app/tesco-mobile/id633420816 (this page in markdown: same URL + `.md`) - Developer: [Tesco Mobile UK](https://appshunter.io/developer/633420819) - Category: Utilities - Price: Free - Rating: 4.64/5 from 108,584 App Store ratings · 279 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 79 MB - Languages: American English - Released: 2013-04-21 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tesco-mobile/id633420816/reviews.md ## What is Tesco Mobile? The new Tesco Mobile app is here! Whether you’re a pay monthly or pay as you go customer, our new app gives you all the useful features you need, exactly when you need them. Think of it as your phone’s helpful companion. You can view your bills and usage, top up and manage your bundles, set safety buffers and check out your upgrade options. All of this is available instantly, any time of day or night — so there’s no need to visit our Phone Shops. Still need additional support? No problem, our friendly customer services team are here to help. We’re available 7am – 11pm every day via secure in-app chat. Even if we’re not online, you can still drop us a message and we’ll respond as soon as we’re back. Take a closer look at everything you can do on the app: Pay monthly • Manage all the mobile numbers on your account and choose your Family Perks • Track your monthly data, minutes and texts and view your usage history • Add more data and minutes, or change your monthly data • Check when you can upgrade • Add your Tesco.com / Clubcard details to your Tesco Mobile account • Use your Clubcard vouchers towards paying your bill • View your recent bills and charges, and manage your safety buffer • Change your address • Get answers to useful FAQs • Chat with our customer care team via live in-app messaging Pay as you go Essentials • Check your top-up balance • View your remaining allowance of data, minutes and texts • Top up with a debit card, credit card, or Apple / Google Pay • Add or change your current Essentials bundle • Change your upcoming bundle. • Stop your current bundle to turn off auto-renewal • Chat with our customer care team via live in-app messaging Please note: this app is for customers on pay monthly contracts and Pay as you go Essentials. If you’re using one of our older pay as you go tariffs, search for our Rocket Pack and Triple Credit app. ## Key features - View bills and usage - Top up and manage bundles - Set safety buffers - Check upgrade options - Manage pay monthly accounts - Manage pay as you go essentials - In-app customer chat support ## Recent user reviews (10 of 279) All indexed reviews: https://appshunter.io/ios/app/tesco-mobile/id633420816/reviews.md ### 1/5 — Very basic app *2026-08-30, version 7.10.0* You can’t see your history of payments, there is no more auto payment for top ups so so I need to remember do it each month. It’s never clear if I’m renewing my bundle. Then it just stops working with no warning and has caught me out many times. But if I renew too early I lose the last few days. ### 2/5 — N Morris *2026-08-29, version 7.10.0* I’ve been a customer of Tesco mobile for at least 15 years if not longer, I have 2 contracts with them one personal and one work both with at least 12gb of data. I rarely use any data on my work phone and seldom use the whole data allowance on my personal number, on the rare occasion I do use up my allowance I’m typically left with a few days before it rolls into the new month. Today I’ve had no choice but to add 500mb at a cost of £3! For a long term existing customer who doesn’t normally use their allowance this needs to be looked at, as it’s a real turn off for me. ### 5/5 — Easy to use *2026-08-27, version 7.10.0* Great on holiday wife ran out of data as WiFi at Premier Inn Torquay would not work reliably ! Easy to add a data bundle great app ### 1/5 — Failed top up, but took money. *2026-08-27, version 7.10.0* I topped up using Apple Pay. You took the money from my bank account, but did not add to account! Customer service wouldn’t do anything. ### 5/5 — Awesome *2026-08-26, version 7.10.0* Thanks 🙏 Tesco mobile 📱 a perfect 👌 service ### 1/5 — Not happy. *2026-08-26, version 7.10.0* Not happy. Will change provider. ### 1/5 — rubbish service *2026-08-26, version 7.10.0* i cancel 1 nr due to my dads death and they cancel my whole contract and make you pay as you go ### 1/5 — Terrible service (in fact literally no service on three handsets on my account *2026-08-26, version 7.10.0* Vulnerable customers left with no mobile data at all due to glitch on system. No technical support available for up to ten days I’ve been told. ### 3/5 — Show outstanding balance. *2026-08-23, version 7.10.0* Would it be possible to have a digital balance on the screen to show how much the forthcoming monthly payment is, which also updates if you make small payments off before the payment due date. I regularly do this if I have money left at the end of each week, but also then have no idea how much money is going to be taken from my direct debit. Amex have this facility and it makes it a lot easier to budget. It’s frustrating to lose track of how much I’ve paid off throughout the month. Thank you in advance x ### 3/5 — Some good some bad *2026-08-23, version 7.10.0* Great when in Europe, rubbish in London. There is no wifi on the underground there is 4/5G on a couple of lines. Why they think some poor coverage I have to pay for is great is beyond me, when my friends get free wifi. ## Frequently asked questions about Tesco Mobile ### What can I do with the Tesco Mobile app? The Tesco Mobile app allows you to view your bills and usage, top up your balance, manage bundles, check upgrade options, and chat with customer support. It's designed for both pay monthly and pay-as-you-go Essentials customers. ### Is the Tesco Mobile app free to use? Yes, the Tesco Mobile app is free to download and use. It provides access to your account management features without any additional cost. ### What devices is the Tesco Mobile app compatible with? The Tesco Mobile app is available for devices with an age rating of 4+, indicating it is suitable for a wide range of users. It is designed for both Android and iOS platforms. ### How often is the Tesco Mobile app updated? The latest version of the Tesco Mobile app is 7.8.0, last updated on May 27, 2026. Updates typically include new features, bug fixes, and performance improvements. ### Can I manage multiple Tesco Mobile numbers on the app? Yes, if you are a pay monthly customer, you can manage all the mobile numbers on your account through the Tesco Mobile app. This includes choosing Family Perks. ### What are the customer support hours for the Tesco Mobile app? Friendly customer services are available via secure in-app chat every day from 7 am to 11 pm. You can also leave a message outside these hours, and they will respond as soon as they are back online. ### Does the Tesco Mobile app support older pay as you go tariffs? No, this app is specifically for customers on pay monthly contracts and Pay as you go Essentials. If you are using an older pay as you go tariff, you should search for the Rocket Pack and Triple Credit app instead. ### How does the Tesco Mobile app handle safety buffers? The app allows you to set safety buffers for your account, which can help prevent unexpected charges. You can view and manage these buffers directly within the app. ## Version history (last 5 releases) ### 7.10.0 — 2026-08-14 We've made a number of improvements behind the scenes to help keep our app running smoothly for customers. ### 7.9.0 — 2026-07-08 Small bug fixes and enhancements to make your experience more enjoyable. ### 7.8.0 — 2026-05-27 Small bug fixes and enhancements to make your experience more enjoyable. ### 7.7.0 — 2026-05-05 Small bug fixes and enhancements to make your experience more enjoyable ### 7.6.0 — 2026-03-03 For our Pay as you go Essentials customers - Ability to top up using Apple Pay - Ability to top up using Google Pay For all our customers - Small bug fixes and enhancements to make your experience more enjoyable ## More apps by Tesco Mobile UK - [Rocket Pack and Triple Credit](https://appshunter.io/ios/app/rocket-pack-and-triple-credit/id1179061274) All apps by Tesco Mobile UK: https://appshunter.io/developer/633420819 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*