# Tesla One — For employees and partners > Tesla employee and partner tool for operations, installation, and commissioning. (iPhone/iPad app by Tesla, Inc..) - Source: https://appshunter.io/ios/app/tesla-one/id1625770308 (this page in markdown: same URL + `.md`) - Developer: [Tesla, Inc.](https://appshunter.io/developer/582007916) - Category: Business - Price: Free - Rating: 3.00/5 from 294 App Store ratings · 116 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 286 MB - Languages: American English - Released: 2022-06-30 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/tesla-one/id1625770308/reviews.md ## What is Tesla One? Tesla One is for Tesla employees and partners to manage their daily operations and functions. Tesla employees can manage their daily operations ranging from customer education to customer support. Certified installers, partners, electricians, and Tesla employees can use Tesla One to prepare, install, and commission. Important: This app is designed exclusively to support Tesla Employees, certified installers, and partners. ## Key features - Manage daily operations - Customer education - Customer support - Prepare installations - Install and commission products ## What do users think of Tesla One? Overall sentiment: negative **Pros** - ✅ Seamless commissioning experience for wall connectors - 👍 User-friendly interface once login method is understood - 🎓 Excellent installer training videos and educational content - 🔧 Ability to manage WiFi settings and device configuration - ⚡ Works flawlessly on Android devices - 🎯 All-in-one app for employees and installers **Cons** - 🐛 Frequent app freezing and crashes - ❌ Non-functional for regular consumers/homeowners - 🔐 Confusing login process and unclear authentication requirements - 📱 Significant iOS/iPhone compatibility issues - ⚠️ Removed web interface forcing mandatory app usage - 🚫 Forced updates during work hours causing service disruptions - 🔌 WiFi connectivity problems and unstable connections - 😤 Poor feature parity with previous web-based solution - 🔒 Excessive privacy permissions required (location tracking) - 🎯 Designed primarily for employees, not end-users - ⚙️ Overly complicated setup process with unnecessary steps - 🔄 Removed customization options (e.g., backup reserve percentages) **Commonly reported bugs** - App freezes on Face ID authentication screen - Crashes when scanning QR codes or barcodes - Unable to access jobs/equipment on install screen (iPhone) - App fails to connect to Powerwalls and wall connectors - Barcode scanning functionality unreliable - Phase detection failures during commissioning - App not saving device information after failed setup attempts - Login credentials rejected despite correct username/password - Mobile badge feature missing on iPhone despite rollout promises - Grid charging settings being reset unexpectedly - WiFi connection lost immediately after configuration - App unresponsive when selecting products (e.g., Powerwall) - Clock in/punch functionality not working properly - App not refreshing on Tesla WiFi or mobile data **Most requested features** - Restore web interface for direct IP address access - Offline mode for clocking in/out without WiFi - Remove location permission requirement for time punch - Simplify login process with clearer instructions - Add troubleshooting video content - Restore granular backup reserve percentage control - Enable consumer/homeowner access without employee credentials - Improve WiFi network compatibility (WPA3 support) - Integrate scheduling functionality into main Tesla app - Mobile badge functionality for iPhone users ## Recent user reviews (10 of 116) All indexed reviews: https://appshunter.io/ios/app/tesla-one/id1625770308/reviews.md ### 5/5 — sehr hilfreich *2026-08-07* Die App war sehr hilfreich bei der Inbetriebnahme der Tesla Wallbox, die Anmeldung erfolgt mit den Tesla Account Daten (wie in der Tesla App) ### 1/5 — App Completely Unresponsive *2026-08-03, version 26.14.3* Reconfigured my home network and needed to re-deploy the wall connector in my garage. It worked when i first installed it but now the app hangs at the install screen, unresponsive to any input. Issue persists through deletion/ reinstallation of app. ### 1/5 — Frozen App *2026-08-01, version 26.14.3* Trying to lower my amps on my wall connector, typing the wall connector IP address into web browser had me download Tesla One. The app lets me log in, but the landing screen is completely frozen. Can’t do anything at all. ### 1/5 — 最差劲的体验 *2026-08-01* 地下车库本来就信号差。 验证图片过程太复杂，图片根本刷不出来。 退出了就说操作过多，不给进了。 完全鸡肋的设定 ### 1/5 — 不知道谁做的 这么难用 *2026-07-15* 每次打开都要重新找之前的链接无线网 操作好复杂。 ### 1/5 — 一分都不想给，真的太难用了这app *2026-06-02* 下头 ### 1/5 — Not able to get into wifi *2026-05-25* I am not able to connect wifi . I find my wifi SSID when doing search . Even I put the modem next to Tesla charger . Still not able to connect ### 1/5 — Doesn’t work *2026-05-16* Freezes after saving the type of equipment. Trying to adjust my wall connector but can not start the setup as the screen freezes. ### 1/5 — 外部合作伙伴 登录不上 *2026-05-05* 登不上去 ### 1/5 — Cannot log in *2026-05-05* Get unexpected error when trying to login as a partner. Call Tesla and they are no help. Extremely frustrating when you are trying to commission a customers charger ## Frequently asked questions about Tesla One ### What is Tesla One used for? Tesla One is designed to help Tesla employees and partners manage their daily operations. This includes tasks related to customer education, customer support, and the preparation, installation, and commissioning of Tesla products. ### Who can use the Tesla One app? The Tesla One app is exclusively for Tesla employees, certified installers, partners, and electricians. It is not available for the general public. ### Is Tesla One a free app? Yes, based on the provided information, Tesla One is a free application. There are no mentions of costs, subscriptions, or in-app purchases. ### What kind of operations can be managed with Tesla One? Users can manage a range of daily operations, including customer education and support. For installers and partners, it facilitates the preparation, installation, and commissioning phases of Tesla products. ## Version history (last 5 releases) ### 26.16.0 — 2026-08-18 Bug fixes and improvements ### 26.15.1 — 2026-08-13 Bug fixes and improvements ### 26.15.0 — 2026-08-03 Bug fixes and improvements ### 26.14.3 — 2026-07-29 Bug fixes and improvements ### 26.14.2 — 2026-07-25 Bug fixes and improvements ## Apps similar to Tesla One | App | Rating | Price | Category | | --- | --- | --- | --- | | [Benepass](https://appshunter.io/ios/app/benepass/id1497613952) | 4.7 (925) | Free | Business | | [SiteCapture Mobile](https://appshunter.io/ios/app/sitecapture-mobile/id919666396) | 3.9 (40) | Free | Business | | [ChargePoint Installer](https://appshunter.io/ios/app/chargepoint-installer/id1613254700) | 1.9 (23) | Free | Business | | [UniFi Verify](https://appshunter.io/ios/app/unifi-verify/id1499320261) | 4.8 (11,366) | Free | Business | | [Mattermost](https://appshunter.io/ios/app/mattermost/id1257222717) | 4.8 (5,642) | Free | Business | ## More apps by Tesla, Inc. - [Tesla](https://appshunter.io/ios/app/tesla/id582007913) - [Inside Tesla](https://appshunter.io/ios/app/inside-tesla/id1573334552) - [Tesla Robotaxi](https://appshunter.io/ios/app/tesla-robotaxi/id6744257048) All apps by Tesla, Inc.: https://appshunter.io/developer/582007916 ## Related topics [tesla one](https://appshunter.io/ios/topics/tesla-one) · [inside tesla](https://appshunter.io/ios/topics/inside-tesla) · [tesla one app](https://appshunter.io/ios/topics/tesla-one-app) · [vehicle ops](https://appshunter.io/ios/topics/vehicle-ops) · [tesla energy app](https://appshunter.io/ios/topics/tesla-energy-app) · [tesla vehicle ops](https://appshunter.io/ios/topics/tesla-vehicle-ops) · [tesla solar battery](https://appshunter.io/ios/topics/tesla-solar-battery) · [my tesla](https://appshunter.io/ios/topics/my-tesla) · [tesla app for energy](https://appshunter.io/ios/topics/tesla-app-for-energy) · [thsba](https://appshunter.io/ios/topics/thsba) · [tesla powerwall](https://appshunter.io/ios/topics/tesla-powerwall) · [tesla wall connector](https://appshunter.io/ios/topics/tesla-wall-connector) · [official tesla app](https://appshunter.io/ios/topics/official-tesla-app) · [tesla app](https://appshunter.io/ios/topics/tesla-app) · [tesla powerwall 3](https://appshunter.io/ios/topics/tesla-powerwall-3) · [the tesla app](https://appshunter.io/ios/topics/the-tesla-app) · [tesla home charger](https://appshunter.io/ios/topics/tesla-home-charger) · [tesla](https://appshunter.io/ios/topics/tesla) · [tesla solar panels](https://appshunter.io/ios/topics/tesla-solar-panels) · [tesla solar app](https://appshunter.io/ios/topics/tesla-solar-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*