# Tesla Robotaxi — user reviews > 357 indexed App Store user reviews of Tesla Robotaxi by Tesla, Inc., rated 4.90/5 from 5,731 ratings. - Source: https://appshunter.io/ios/app/tesla-robotaxi/id6744257048/reviews - App overview in markdown: https://appshunter.io/ios/app/tesla-robotaxi/id6744257048.md - Rating breakdown: 5★ 5,546 · 4★ 56 · 3★ 24 · 2★ 9 · 1★ 96 ## What do users think of Tesla Robotaxi? Overall sentiment: positive **Pros** - 🚀 Smooth and reliable rides - 🔒 Secure and safe transportation - 👍 Intuitive and user-friendly app - 💰 Affordable pricing compared to competitors - 🚗 High-quality vehicle experience **Cons** - 🐛 Occasional technical issues or glitches - 💡 Desire for more payment options (e.g., Dogecoin) **Commonly reported bugs** - Occasional app crashes or freezes **Most requested features** - Expand service to more cities - Integrate with Tesla's ecosystem more deeply ## Newest reviews (14 of 357) ### 5/5 — First Robotaxi ride *2026-08-23, version 26.6.6* Incredible experience! Very clean Robotaxi. God bless the Robotaxis and their owners!!! ### 5/5 — Super fast *2026-08-23, version 26.6.6* The Robotaxi showed up super fast, like in just a few minutes. The car was spotless and felt brand new, and the price was way cheaper than other rides. I’ll definitely pick it again for trips to SFO or downtown San Francisco—it’s just too convenient. ### 5/5 — 1st Time Experience *2026-08-22, version 26.6.6* Nice ride! Vehicle was clean inside and out ### 5/5 — Awesome 1st RoboTaxi Ride! *2026-08-21, version 26.6.6* I’m in Dallas and just had to try it. It picked me up in front of my hotel, drove me across town to my destination. I waited only 3 minutes for the cars arrival and the interior was very clean. ### 5/5 — Great experience for wheelchair user *2026-08-19* I'm paraplegic and visiting Austin from Canada with my family. The robo taxi experience has been excellent. It's picked us up in areas where I can easily get in and out, and the whole family has loved the fact that our music from our Tesla at home plays automatically and our temperature settings activate. ### 3/5 — Weird routing and can’t rate drivers *2026-08-16, version 26.6.6* The cars often take longer routes or takes forever to pickup. You also can’t rate the safety drivers, so if something happens or they’re rude or something you can’t give feedback ### 5/5 — Super smooth ride! *2026-08-15, version 26.6.6* So impressed by how smooth and assertive the car was… such a step change improvement from the old FSD I tried years back… really blown away! Also super cheap so compared to other ride share. Can’t wait till they expand more to whole Tampa Bay or St Pete ### 5/5 — Great but it will get better *2026-08-12, version 26.6.5* My two rides in a Tesla Robotaxi during its beta phase went smoothly no complaints. I believe it got stuck a little bit in traffic to pick up was OK on one of the rides and I had to walk to the cab couple of feet. I think it was pulling over to be safe outside of that. It was beautiful. ### 5/5 — Nice ride *2026-08-12, version 26.6.5* 10$ cheaper than Uber and Lyft ### 5/5 — Easy and fun *2026-08-10, version 26.6.1* Loved it ### 5/5 — I love you. *2026-08-09, version 26.6.1* Best business ever created. ### 5/5 — smooth rid *2026-08-08, version 26.6.1* no intervention ### 5/5 — Great ride! *2026-08-03, version 26.6.0* AC in car set to very comfortable temp. Drove great. Minded all the speed limits and road rules. Best “driver” I have ever had in any taxi/Uber experience! ### 5/5 — Love Robotaxi *2026-07-30, version 26.6.0* Great service great price: you just need more and you need the ability to schedule in advance. If you don’t get enough taxis for demand people will lose interest ## Most critical reviews (10 lowest-rated) ### 1/5 — Use uber or Lyft *2026-08-28, version 26.6.6* They were supposed to under cut the competition by being cheap, now they are expensive as Waymo. Not using this app or Waymo’s ### 1/5 — Price gouging *2026-08-22, version 26.6.6* Used to be able to get a Robotaxi for $3 now it’s $7.50 minimum, officially more expensive then Waymo, Uber, and Lyft, guess gas prices and paying the drivers are really hitting Tesla pretty hard just pathetic ### 1/5 — App won’t connect *2026-08-19, version 26.6.6* Signed up, allowed settings changes, every time I try to use I get a message that it’s offline, network unavailable. No issue booking a waymo ride or using my device for anything else. Deleted app, tried again, same error. ### 1/5 — Doesn’t work *2026-08-08, version 26.6.1* Went to the pickup spot. Robotaxi went past us and got stuck circling the block. Waited 15 minutes and it never came back. Canceled ### 1/5 — Invisible *2026-08-07, version 26.6.1* According to the app, the car was right at the spot where I was, but it was really somewhere else and then it disappeared. Good thing I wasn’t charged. ### 1/5 — Does not work *2026-07-29, version 26.6.0* Not sure who is giving this app 5 stars… are they human? The app gave zero status on ride, progress, payment, wait time, car info. Does not even look as advertised on the App Store screen previews! Pity I cannot upload screenshots so you would see how barebones this app is, specially if you compare to competitor Waymo. No chance! ### 1/5 — Pickup Location *2026-07-27, version 26.6.0* The ride itself was smooth, the pickup was a nightmare, FSD drove past my pickup location 3 times, not to mention it dotted my pickup location across the street at a different address, the driver had to intervene to pick me up at the correct location, driver was awesome, FSD v14 not so much as far as picking up. ### 1/5 — High Service demand *2026-07-16, version 26.5.1* Always says high service demand which makes it unreliable and doesn’t make me want to come back to app. If this resolves could become quality app though. ### 1/5 — Not accessible for blind users *2026-07-01, version 26.5.1* I love the service, the app is just not accessible at all for people that are blind or visually impaired. Will not pick me up at the right destination. Very difficult and tricky to ping audibly. I love Tesla and I'm excited for more updates but the app is just not quite there yet. I also cannot figure out how to connect my music ### 1/5 — Insane Routes *2026-06-26, version 26.5.1* It tries to take me on a 20 mile route that goes all the way down to the east side of Austin then back north when my destination is only 2 miles west from my house in north Austin. I wish I could attach a photo of the insanity lol. ## Most praised reviews (10 highest-rated) ### 5/5 — Please come to Toronto! *2026-09-03* Can’t say enough good things about this service. ### 5/5 — The pinnacle of rideshare *2026-09-02* Excellent service. Now having ridden dozens of times, Robotaxi is my go to whenever I’m in a city where it is an option. Not only is it the cleanest and easiest to use but it’s also the most affordable! The personalized media integration is next level. Highly recommend! ### 5/5 — The future of mobility *2026-09-01, version 26.6.6* Wow this is so cool. ### 5/5 — Omg *2026-08-31, version 26.6.6* It was just perfect clean and quick I will definitely try it again ### 5/5 — Release them in other places too! *2026-08-30, version 26.6.6* Release one in Connecticut already please!! ### 5/5 — The Future Is Here *2026-08-29, version 26.6.6* I cannot wait to be an operator of one of these things! ### 5/5 — Fast forward to the future *2026-08-27, version 26.6.6* Flawless ride extremely impressive ### 5/5 — Simple amazing 🤩 *2026-08-27, version 26.6.6* Just did a 20 minute ride in Austin, I’m completely sold! Tesla is the only company doing it at this level it’s not even close, those next closest one if geofenced waymi with all those goofy giant cameras and lidar and they are a couple of years behind Tesla ### 5/5 — Excellent app UX and service *2026-08-25, version 26.6.6* App was reliable in my 2 months of use. I love everything about the UX - sleek design engine, responsive and usable widget etc. ### 5/5 — Ok *2026-08-25, version 26.6.6* I luv elon ma --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*