# Test Prep for ALEKS® Math — user reviews

> 39 indexed App Store user reviews of Test Prep for ALEKS® Math by YourTeacher.com, rated 4.40/5 from 611 ratings.

- Source: https://appshunter.io/ios/app/test-prep-for-aleks-math/id1471556189/reviews
- App overview in markdown: https://appshunter.io/ios/app/test-prep-for-aleks-math/id1471556189.md
- Rating breakdown: 5★ 486 · 4★ 31 · 3★ 23 · 2★ 24 · 1★ 47

## What do users think of Test Prep for ALEKS® Math?

Overall sentiment: negative

**Pros**

- 📚 High-quality instructional content and lessons
- 🎯 Effective test preparation for ALEKS exam
- 📱 User-friendly interface and straightforward design
- 🎓 One concept per video approach
- 🎮 Engaging and educational learning experience

**Cons**

- 🐛 Frequent app crashes and freezing issues
- ⚪ White blank screen appearing repeatedly
- 💳 Subscription button malfunction preventing purchases
- ⚠️ App fails to load lessons or content
- 🔌 Poor app stability after subscription purchase
- 💰 Deceptive pricing model with hidden subscription costs
- 🚫 No sound in lessons
- ♿ Lack of accessibility features (ADA compliance, ASL, captions)
- 🔐 Login and account creation issues
- 📵 Inability to advance to next lessons or take tests
- ❌ Discrepancy between app content and actual test format

**Commonly reported bugs**

- App crashes when accessing grade report
- White blank screen after starting free trial or taking review
- Lessons fail to load or display
- Subscription button returns invalid purchase identifier error
- App freezes and requires constant restart
- Content disappears after taking first review
- No sound output in lessons
- Cannot advance to next lesson after completing test
- Grading logic incorrect - marks correct answers as wrong
- App buffering and crashing during use
- Login functionality broken for ALEKS accounts

**Most requested features**

- Swipe navigation between videos
- Touch-based answer selection instead of letter buttons
- ADA-compatible videos with ASL and captions
- TTY accommodations for accessibility
- Integration with ALEKS website account login
- In-app subscription management and unsubscribe option
- Free response practice questions matching actual test format
- Improved mobile responsiveness and usability

## Newest reviews (15 of 39)

### 2/5 — Barely works

*2025-03-04*

The app barely loads. It’s not worth it at all. Have to close and open it 100 times so it hopefully opens and loads maybe once. Don’t bother with it.

### 2/5 — App not working

*2024-09-09*

I loved this app and decided to pay for the subscription, but for some reason, the app stopped working. The screen is white, and when I tried to report the issue, it wouldn’t let me. I tried everything: restarting the phone, uninstalling the app, but nothing worked. Please fix this issue.

**Developer response:** Sorry for the issue.  Please update the app and it should work fine after that.

### 2/5 — Prototype

*2023-12-13*

This application is not ready for Apple. The videos are not ADA compatible, there is no adjustments, and the videos are not in ASL. 

For a quick study guide, it’s okay. It’s not close to the real program yet. I would recommend an update. ASL on the video screen, and the TTY accommodations with captions and subtitles. 

APP NEEDS DEVELOPMENT.

### 2/5 — So I can’t write the answer I need a sign in password but now I don’t?

*2023-10-11, version 10.0*

I can’t  put the answer and at school I need a sign in password but now I don’t?

### 2/5 — App doesn’t load lessons

*2023-06-02*

I signed up for the free trial and at first it was very helpful and easy to use but after day one I had to cancel it my subscription because the app won’t load the lessons every time I open it the shows the lessons for a split second and then it shows just a blank white page with the banner on top I have tried closing it an opening it multiple times and it continues to tweak

### 2/5 — Great at first

*2023-03-01*

I used the app for the first few lessons and was genuinely finding it useful until I ran into what seems to be a chronic issue - the subscription button doesn’t work and there is no way to create an account or sign up. Not sure if there is a parent company or companion web portal since no information exists in the app so there isn’t a work around for this issue. Disappointed.

**Developer response:** The issue has been fixed.  Please download the latest update.  Sorry for the inconvenience.

### 2/5 — Subscribe issue

*2023-02-26, version 9.16*

Love the app and the way its set up. Unable to utilize it any further due to not being able to subscribe or utilize the 3 day free trial.

### 2/5 — App contents disappeared!!

*2023-01-23*

This app was amazing until I took the first review then all the content disappeared. Now when I open the app all I see is the header and nothing else

**Developer response:** Sorry for the issue.  We haven't heard of any problems from other users, so I would try the following:

* Update the app to the latest version
* Find a faster Internet connection
* Close the app and re-open
* Restart your iPhone
* Update your iOs to the most current version

### 2/5 — Nothing will load

*2022-08-15*

One subscription was purchased nothing began to load and started became really buggy.

**Developer response:** Sorry for the issue.  I would try the following:

* Find a faster Internet connection
* Close the app and re-open
* Restart your iPhone
* Delete the app and download the latest version
* Update your iOs to the most current version

### 2/5 — Subscription button issues

*2022-08-01*

I believe this app is very helpful for anyone who wanting to practice and place into the desired college course. However, the subscription button doesn’t work at all. It would be nice if that could be corrected.

**Developer response:** Thanks for the feedback.  We just submitted an update to the app with a fix to the subscription button.

### 2/5 — Help

*2022-07-26, version 9.10*

I took 3 little sessions then it’s making me subscribe, I go to subscribe and it tells me the purchase identifier was invalid and won’t let me subscribe

### 2/5 — Help!!

*2022-07-23*

It was good until I tried to subscribe and it says there’s an error with the link. I’m literally trying to give them money and it’s just not working.

**Developer response:** Thanks for the feedback.  We just submitted an update to the app with a fix to the subscription button.

### 2/5 — Subscription button

*2022-07-17*

The app is very helpful, but when I was trying to subscribe the subscription button does not work.

**Developer response:** Thanks for the feedback.  We just submitted an update to the app with a fix to the subscription button.

### 2/5 — Subscription error

*2022-06-23*

I loved the app for the few lessons I was about to get out of it. I really needed it to get into the class I need for college but when it came time for another lesson it suggests to subscribe and without hesitation I was all for it. I went to click the button but kept saying that it was invalid thus, the app is now useless to me as I can’t practice or take test to know if I am doing anything right. If the developers could fix this issue asap, it would benefits many.

**Developer response:** The subscription button has been fixed.

### 2/5 — Confusing

*2021-06-22*

It’s kinda confusing when you start also is there a login. And I don’t think it’s part of the website.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2025-09-10, version 10.6*

It says free but it and it a cheap knock off

### 1/5 — This app will not open

*2024-09-08, version 10.5*

This app will not open for me and I start my test Tuesday

### 1/5 — Why… just, why

*2024-05-15*

This is an app for practicing a math placement test. It’s for college, why should the students have to pay? We already have enough to pay for, we don’t need ANOTHER thing baiting us in promising to help and then smacking another price in our face. The subscription upsets me greatly, and I’m disgusted and disappointed.

### 1/5 — It won’t let me continue using the app

*2024-02-21*

I love the app and wish it was still working but once I decided to start the three day free trial a day later I can’t use the app when I go to use the app it just shows me a blank white screen very disappointed because I was fully committed to continue paying the subscription and using the app. Please fix this!!!!

**Developer response:** Sorry for the issue.  I would try the following:

* Update your app to the most current version
* Find a faster Internet connection
* Close the app and re-open
* Restart your iPhone
* Update your iOs to the most current version

### 1/5 — Cannot Login

*2023-08-14*

I can’t use this through my actual ALEKS account Very annoying because the ALEKS website on Safari doesn’t let me use my iPad for graphing. Should really be fixed.

### 1/5 — No sound

*2023-08-07, version 10.0*

I don’t need to update the app but I don’t have any sound for the lessons. Please help

### 1/5 — Cannot create account

*2022-06-21, version 9.10*

Subscription button doesn’t work

### 1/5 — crashes

*2021-09-09, version 1.7*

crashes a lot

### 1/5 — Will not allow me to take the advance to next lesson

*2021-04-01, version 1.6*

App will not allow me to advance to next lesson by taking the test

### 1/5 — Worst app ever

*2020-11-30, version 1.4*

This is the worst app ever. You might think in exaggerating and trying to get the app off the App Store but I’m not and this is coming from a student. The layout of the app is horrible and it don’t even make sense how they grade your work. You would do a question right and it would say try again but when you see the example it’s the same thing what you had.  Then it makes the simplest thing so hard. Example 1 + 2= 3 that’s what they teach in school how it is shown on ALEKS- 1 +1 - 1 -(1 +2). Then it makes no sense it it makes the students stress about their grades it’s worst then actual math and I’m really good at math.

## Most praised reviews (10 highest-rated)

### 5/5 — Help

*2025-02-01*

I paid for this app and I can’t use it I have the transactions

### 5/5 — Yes!

*2021-03-21, version 1.6*

Took the ALEKS test prep and tested into the class I was looking to test into.

### 5/5 — I’m glad I found this app

*2020-04-30, version 1.1*

I cannot say enough good things about this program in preparing me for the ALEKS exam. I’m glad I found this app. 
-dtmatty

### 5/5 — Super fun and educating

*2020-04-23, version 1.1*

It is one very fun math game! And it’s super educational, I have to do school on here and I love when it’s time to do it!

### 4/5 — Great lessons, but app navigation could be refined

*2023-06-02*

This is a straight forward tool I am using to reeducate my and prepare for the test. I would add being able to swipe between videos and being able to touch the answer instead of the letters at the bottom. The instruction is great and I love how the videos cover one concept per video. I have had some freezing and restarting issues but the quality of the lessons far outweigh the glitches or shortfalls of the app.

### 3/5 — Needs a little work

*2024-01-15*

A placement test would be great, the web version is pretty much perfect but this is a bit to simple, I need something more usable on my phone, this is the only reason I’m not paying the subscription

### 3/5 — App Keeps Crashing

*2023-12-14*

The app itself is good but it keeps buffering and crashing which is very frustrating. I also paid for the subscription. 
Please fix -
         Thank you

### 3/5 — Used to work

*2023-06-17*

Paid for subscription and now can’t access any of the lessons - just blank screen

**Developer response:** Sorry for the issue.  We haven't heard of any problems from other users, so I would try the following:

* Update your app to the most current version
* Find a faster Internet connection
* Close the app and re-open
* Restart your iPhone
* Update your iOs to the most current version

Thanks!

MathHelp Support

### 3/5 — Not working well

*2021-10-19*

Keeps freezing anytime I click grade report. Annoying.

### 3/5 — Great app, terrible layout

*2020-05-26, version 1.4*

The math in this application is very informative and definitely helps prepare you. $10 a month seems a bit much, especially since they will charge your card again for the next month even when you choose not to renew it. (They give you an option when your purchase the subscription.) This is terrible as there is no settings in the app or any way to unsubscribe. Please consider...

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
