# testo Smart Probes — user reviews

> 46 indexed App Store user reviews of testo Smart Probes by Testo SE & Co. KGaA, rated 2.70/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/testo-smart-probes/id1026721981/reviews
- App overview in markdown: https://appshunter.io/ios/app/testo-smart-probes/id1026721981.md
- Rating breakdown: 5★ 12 · 4★ 6 · 3★ 13 · 2★ 12 · 1★ 19

## Newest reviews (15 of 46)

### 3/5 — Ability to save favorite Refrigerant needed

*2021-05-12, version 6.19.0*

The app works pretty well. I’ve used it for years and have learned how to deal with it. My 2 main complaints is when you lose signal with your probs they don’t auto reconnect, you have to close out the app and then they will reconnect. And the lack of a favorite list or the ability to reorganize refrigerants like you can in the testo manifold app. If that small change could be made I could give it a higher rating. But with the amount of time I spend each day scrolling through the refrigerants list makes me want to try the fieldpiece probes.

### 2/5 — There are better apps for connecting these probs to

*2021-04-29, version 6.19.0*

This app is 5 years behind the competition. Its like they lost interest in the app after manufacturing the wireless probs. It needs a major update.

**Developer response:** Please switch to our new Smart App in the Appstore. Performance issues should be solved there in any case. You will also be impressed by the new design and user interface. Your testo team!

### 3/5 — App clarity

*2021-03-16, version 6.19.0*

App is great, could be a little more fluid and also when attaching pictures or saved pictures from Testo devices to add on the work order, pictures are blurry and cannot read and also make out what the picture is of. 
Please fix the picture portion and it will be a great app !

### 3/5 — Apple Watch?

*2020-11-19, version 6.19.0*

Can you integrate with Apple Watch , would like to monitor one reading on watch?

### 3/5 — Spelled “mold” wrongly says “mould” risk

*2020-03-28, version 6.19.0*

I like the app for the most part. Could be more user friendly. I would like to see a few more training videos and some updates.

### 2/5 — Time For an Update

*2019-08-26, version 6.19.0*

It’s time for an update on this app would you agree, please take time to fix the connection bugs that are super annoying.

### 3/5 — Crashes when emailing excel file

*2019-08-01, version 6.19.0*

App crashes and quits every time I email myself an excel file. Very annoying otherwise no complaints app does what it’s suppose to with the smart probes

### 2/5 — Exporting csv works (sometimes)

*2019-07-15, version 6.19.0*

Good app if you don’t need to export the data. Have lost hours of data when trying to export to csv. It takes a couple of minutes “generating” then nothing happens and the previous data is gone. The pop up email window with attached file did not appear as expected.

### 3/5 — Good overall

*2019-06-27, version 6.19.0*

Crashes when you send out reports to the email after logging for say 10 min. 

Sometimes reports aren't always logged. 

The app is working good do t get me wrong, but sometimes it’s act goofy with what units your really on/using and the reports crashing the app.

### 2/5 — L

*2019-02-02, version 6.19.0*

Equipment and tools are great to use and easy to record but the app is not user friendly

### 2/5 — Don’t connect

*2018-11-03, version 6.19.0*

It don’t connect to one of my probe!
What maybe the problem?

### 2/5 — Great tools, but app not user friendly

*2018-10-02, version 6.19.0*

I have the set of gauges and pipe clamps. They read great. Except while in the app my evap coil temp reads in Celsius and I've hey to find anywhere to change that. My pipe clamp reads in Fahrenheit so while setting valves I end up questioning my readings to set my valve off of. You guys really need to make the app settings more customizable and user friendly! Then my review would go up to 5 stars.

### 3/5 — Good idea but doesn’t always work

*2018-06-28, version 6.14.0*

I got my 770-3 multimeter about a month ago and liked that I could use the app to record and screenshot readings for my work. But now the temperature readings on the screen I can’t change to Fahrenheit, it always goes back to Celsius. Please fix this and why not allow the app to remember my choice of what I want to view verses having to change it every time I have to start the app.

### 1/5 — App NEEDS to improve

*2018-05-02, version 6.8.0*

So I have to say the probes and devices are great. Read accurately, however the app is horrible. If you rearrange the view or make any items not visible it will permanently place a sensor measurement called NONE in the measurement arrangement list. It NEVER keeps your arrangements. I have two smart probes temp sensors so I can take readings from the return and the supply at the same time. I want the Both DB readings to appear at the top followed by the WB readings, then RH. I don’t need any of the other settings. So I rearrange them to do this and set the other ones to not visible. Works great, this time. Next time I open the app, it is all disorganized again and a whole bunch of NONE listings are in the rearrange list. It is frustrating to no end. I have reached out to their tech support through email but have got no response. If they fix this I will adjust my review.

### 2/5 — Newest update removed Freon temperatures

*2018-03-02, version 6.8.0*

No more T/D, can’t pick or see Freon types. Only shows pressure now

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless app!!!

*2022-08-29, version 6.19.0*

Works good. But interface is not beautiful!

### 1/5 — Worthless

*2021-11-16, version 6.19.0*

I bought two sets of Smart probes and an IPad thinking I could use them on twin circuits, one set with the phone and the other set with an IPad. 
It refuses to run both sets of probes at the same time, making them totally useless for Commercial and Industrial units.

### 1/5 — Useless, won’t work with my Testo tools

*2021-06-11, version 6.19.0*

I own 8 tools and Payed fair amount for them. 
Only way I can use them is with MeasureQuick!
  Pressure gauges are accurate in MQ on test bottle and able to Zero. And also can calibrate my temperature sensors. 
 Can’t get my LP gage to zero or read psi in Testo. 
  Very disappointed ,sensors expensive junk if you can’t read them!

**Developer response:** Please switch to our new Smart App in the Appstore. Performance issues should be solved there in any case. You will also be impressed by the new design and user interface. Your testo team!

### 1/5 — Why separate apps?

*2020-12-14, version 6.19.0*

Why can't I use my 550 with a 115i? This is beyond silly.

### 1/5 — App needs help!!!!

*2020-03-14, version 6.19.0*

My sc reading won’t show 🤔

### 1/5 — Testo

*2020-01-31, version 6.19.0*

Need to be able to do a psi diff 
They can go a temp diff

### 1/5 — HVAC Joe

*2019-08-01, version 6.19.0*

Google play update no longer allows the app to operate correctly on my tablet:  Best Buy geek squad found problems.  App locks up on Samsung same problem.  Using IPhone 6s now and it started freezing up pressure temperatures no change have to reset phone to kick start app.  Keep having App malfunctions.

### 1/5 — Tools are great and built well the app needs work

*2019-07-29, version 6.19.0*

They’re app is good, gives accurate data, has up to date refrigerant list, and finally target superheat.  They need to update the app to read microns off of their micron gauge, it currently only read in mercury and does not give the option for microns.  Also, it’d be nice to be able to have a timed decay test feature for the 552.  Another feature that would be nice would be having a designated 770-3 tab for testing electrical

**Developer response:** Thank you for your positive rating. We´re steady to optimize our App. Your suggetions would be help us in this. Your testo team!

### 1/5 — No connection

*2018-11-24, version 6.19.0*

Switch to the iPhone X, nothing is connecting. Probes keep searching for a connection. Please fix ASAP.

### 1/5 — Why did my app load in Japanese

*2018-05-11, version 6.8.0*

I regret buying these things

## Most praised reviews (10 highest-rated)

### 5/5 — Possible addition?

*2018-06-27, version 6.14.0*

Would like to be able to remove or not see or only see the types of refrigerant I use on the daily

### 5/5 — Fantastic

*2018-05-26, version 6.8.0*

The hot-wire anemometer is very Cell made, with nice features such as a twist to protect cover for the wire. Extremely portable, very accurate. Learned about these at a conference and bought one that day. A real game-changer.

### 5/5 — Testo superheat set i549&i115.

*2018-05-17, version 6.8.0*

I use my set everyday for service work. I set mine up on my yellow jacket manifold with a ball valve between the manifold and the testo i549. I love it makes it a breeze. Also allows you to keep track of super heat and sub cooling every second. Also shows you psi vs temp and coil temps and superheat and sub cooling. #MONEYWELLSPENT THX TESTO FOR MAKING MY JOB EASIER. I HAVE MINE SET UP ON A OLD SMART PHONE BECAUSE IT KILLS MY IPHONE BATTERY.

### 5/5 — Great App! When will it be Apple Watch ready?

*2017-09-02, version 5.6*

I purchased these Smart Probes a while ago and love how easy to use and precise the readings are. It took a while to figure out all of the connectivity issues but all in all...they are great to have. I also love that you don't lose any refrigerant because there are no hoses. I would absolutely love it if I could see these readings on my Apple Watch. When is this feature going to happen? Also…… It would be great if I could use these gauges for a vacuum application. When can we expect to see micron measurements?

### 5/5 — Great application

*2017-06-22, version 5.6*

I had an issue with the app when I downloaded it but customer service was very helpful I'd guiding me to a resolution.

### 5/5 — I pad pro 9.7

*2016-09-15, version 4.7.0*

After big up date on I pad pro 9.7 up to 6 probes will connect now. This is how many testo says you should be able to connect at one time. Now I can connect 6 on my I pad pro 9.7 but I can connect all of them at one time on my other I pads like pro 12.9,mini 4 and I phone 6s plus with no problems.

### 5/5 — Easy to use, great line of product.

*2015-12-24, version 1.12.0*

I had a chance to try the soon to be launched Smart Probes. Just turn on the app, turn on the device, and you are ready to go. Doesn't get easier than that. And you can save your readings by generating a report in Excel or PDF and e-mailing it. You can also take a screenshot and record your reading as well. Great product Testo!

### 4/5 — Handy compact tool set

*2018-06-14, version 6.14.0*

I have used the App and Refrigerant Probe Set for a few weeks. Most of the app is easy to use but you must maneuver through all of the screens to understand what is possible. 

The Probe set is extremely handy due to compact size. I carry in my backpack along with one hose in case more refrigerant tasks are needed. I also added service fitting tee with No-Loss fitting to my pressure probes. No frostbite. 

Recommendations:
1. That the Application Selection menu have a custom version.
2. Fix the AC & Refrigeration application because the Evap and Cond Saturation Temperatures will only show in degrees Celsius. I set Fahrenheit and PSI but can’t change the other two. 
3. Permit ability to add two more sensors while using AC & Refrigeration so that other temperatures can be measured. 

More ideas may come your way as I use it more. 

Keep it up Testo team. 

Thanks
Tony

### 4/5 — DOES WHAT IS SAYS

*2017-08-16, version 5.11*

Testo has great customer service thanks to Brad. Got me up and running when I had questions.

**Developer response:** Please use the Button in the upper right corner in the App. PLease use the first line with the the arrow to the right. Then the language setting will appear. Now you can change the language of the App. Thank you. Your testo Team!

### 4/5 — Great app!

*2017-07-01, version 5.6*

Love the tools and the app
Would get 5⭐️ if there was some more info in the app for information how to best use the tools . A little more info would be great.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
