# TetradPay — user reviews > 75 indexed App Store user reviews of TetradPay by Tetrad Incorporation Limited, rated 4.70/5 from 35 ratings. - Source: https://appshunter.io/ios/app/tetradpay/id1609876055/reviews - App overview in markdown: https://appshunter.io/ios/app/tetradpay/id1609876055.md - Rating breakdown: 5★ 29 · 4★ 5 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of TetradPay? Overall sentiment: mostly positive **Pros** - 🚀 Fast and reliable transfers - 💰 Low rates and competitive exchange - 👍 Easy and seamless to use - ✅ Efficient customer service - 💯 Trustworthy and honest - 🌟 Best cash transfer app - 💡 Good rates and low commission - 👍🏾 Service oriented and efficient - ✨ Amazing app - 👌🏽 Sweet to use - 🌟 Excellent customer experience - ✅ Transparent charges and rates - 🚀 Instant delivery in seconds - 😊 Great functional app - 💯 Trustworthy and reliable system - 🚀 Quick and easy transfer - ✅ Quick, simple, and efficient - ✨ Great improvement from past services - 🚀 Speedy transactions - 👍 User-friendly interface - 🌟 Top-notch rates - 🚀 Instant money transfers - ✅ Reliable and fast - 👍 Easy to navigate - 🌟 Best app for sending money - 🚀 Quick and seamless transactions - 👍 Honest and trustworthy - 💰 Competitive rates - 🚀 Fast and efficient - 🌟 Excellent service - 👍 Easy to use - 🚀 Instant credit to accounts - ✅ Reliable service - 👍 Straightforward process - 🌟 Great find - 🚀 Quick transfers - ✅ Transparent and fast processes - 👍 Self-explanatory app - 🌟 Best app in the game - 🚀 Quick transition with no delay - ✅ Prompt payment to recipient - 💯 Instant and reliable - 🚀 Fast delivery in seconds - ✅ Good and fast - 🌟 Amazing - 👍 Easy and straightforward - ✅ Reliable, fast, and simple - 🌟 Top rates - 🚀 Instant transactions - 👍 Easy to access - ✅ Trustable means of transaction - 🔒 Account well secured - 🚀 Fast payment to beneficiaries - 🌟 Great rates - 🚀 Efficient - 👍 Easy to navigate - ✅ Reliable - 🚀 Fast and efficient instant money transfer - 👍 Good app - ✨ Nice rate, easy to use - 🚀 Very quick service - 🚀 Fast, easy, and seamless transactions - 👍 Well informed on transfer status - 🚀 Fastest and most reliable money transfer app - 🚀 Quickness of transactions - 💰 Competitive rates - 🚀 Instant money transfer - 👍 Great service - 🚀 Easy transaction - 👍 Smooth process - 🌟 Best app - 🚀 Quickest and easiest sending money - 👍 Easy process and speedy - 🌟 Great service - 😊 Great functional app - 👍 Love to use it - 🚀 Very easy and quick - 👍 Easy and straightforward - 🚀 Fast Delivery - 🌟 Very great app with reasonable rate - 👍 Very easy - ✅ Good rate - 👍 Full confidence in dealing - ✅ Trusted in resolving issues - 😊 Pleased with services - 🚀 Very fast and reliable - 🚀 All transactions delivered in seconds - 👍 Good app - 🚀 Good and fast - ✅ Very efficient and reliable system - 🚀 Quick and easy transfer - 😊 Satisfactory - 🚀 Fast easy & reliable - 👍 Too sweet to use - 🚀 Easy and straightforward - 😊 Excellent app - 👍 Easy to use - ✅ Reliable, fast, and simple - 🚀 Super fast - ✅ Transparent - 👍 Can be used outside UK - 🚀 Quick and easy transfer - 👍 Seamless, straightforward, and self-explanatory - ✅ Easy to use - 👍 Amazing rate - ✅ Reliable - 🚀 Making payment without typing card details - ✅ Access accounts directly - 🚀 Deductions instantly - 🌟 Amazing software - 🚀 Quick transition and no hitch - ✅ No delay - 💰 Top rate and cheaper commission - 👍 Excellent customer experience - ✅ System user-friendly - 👍 Seamlessly easy to navigate - ✅ Very self-explanatory - 🚀 Prompt payment to recipient - 😊 Great outcome - 🚀 Best money transfer app - 🚀 Recipient received money instantly - 👍 Glad am making use of it - 💯 Ten out of ten - ✅ Instant and reliable - 👍 Commission prices are worth it - 🚀 Money received instantly - 💰 High rates - ✅ Low and reasonable fees - ✅ Quick and efficient verification - 🚀 Quick simple and efficient **Cons** - 🐛 Long delays in transfers - 🐛 Money held for extended periods - 🐛 Inconsistent delivery times - 🐛 Unresponsive customer support - 🐛 False claims of instant transfers - 🐛 Issues with verification codes - 🐛 Ignored messages on WhatsApp - 🐛 Unprofessional customer service - 🐛 Lack of proper receipts/invoices - 🐛 Cumbersome login process - 🐛 Face ID bug - 🐛 Deposit not instant - 🐛 Money held hostage by bank - 🐛 Payment pending for days - 🐛 Fraudulent rate discrepancies - 🐛 Shabby unprofessional service - 🐛 False narrative of instant payment - 🐛 Not good enough receipt format - 🐛 Lost money due to lack of official receipt - 🐛 Frustrating login experience - 🐛 Face recognition removed - 🐛 Manual authorization needed for higher limits - 🐛 Generic responses from customer service - 🐛 App not working as expected **Commonly reported bugs** - Face ID authentication not working - Login screen requires constant re-entry of details - Face ID button missing - Verification code delays - Deposit not instant despite claims - App not providing official receipts **Most requested features** - Provide official receipts/invoices - Improve Face ID authentication - Enable Face recognition for login - Allow higher remittance limits without manual authorization - Ensure instant deposit claims are accurate - Improve customer service responsiveness and follow-through ## Newest reviews (10 of 75) ### 4/5 — Great app *2026-02-18, version 2.56* This is a very good app ### 5/5 — I’m grateful *2024-08-21* Best app you people are great **Developer response:** Hi Odewinge, Thank you so much for your kind words! We're thrilled to hear you're enjoying our app. We're committed to providing you with the best service possible. Please don't hesitate to reach out if you need assistance. Tetrad team 💙 ### 5/5 — Money Transfer *2024-07-25, version 2.4* It’s amazing ### 5/5 — Fantastic *2024-07-19, version 2.2* The best of them all. I have introduced all my friends to this app. Great rates Efficient Easy to navigate Reliable ### 3/5 — Login *2024-07-18, version 2.2* It is cumbersome and frustrating to continually having to input login details each time the app is accessed. The element of face recognition, which should ensure security has also been removed….frustrating. ### 5/5 — Satisfied *2024-07-17, version 2.2* I use this app to pay my workers in Nigeria every month. Initially, I was sceptical and only sent little sums, however, over time, my confidence and trust improved. I max out my entire 6k remittance allowance each month, it’s just a shame I can’t send more than 6k without manual authorisation. Customer service is quite fast in response, thanks. My experience is that wsl always has the best rates. Overall, I am happy with your services so far. Keep it up. ### 5/5 — Best app to send money so far *2024-07-17, version 2.2* The first time I used the app last year, I was amazed at the service… the funds were credited even before I logged out of the app… I had to introduce my siblings also… thanks for an excellent service… excellent service ### 5/5 — Frank Kehinde *2024-07-17, version 2.2* Very good service. ### 5/5 — Dr Tosin Oladipo. UK *2024-07-16, version 2.2* I just love this app. It’s fantastic and easy to use. This is the second I’m using it this morning, sent some money to Nigeria and America and they all went seamlessly without any hassle. Keep this up guys and God bless you ### 5/5 — Good app *2024-07-13, version 2.2* Nice rate, easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Two Business Days to Complete Transaction *2026-08-06, version 2.72* It took two business days to complete a simple CAN to Naira transaction. To worsen the situation, the customer service rep would not be honest about anything. Kept saying they have not received my funds. I provided evidence of debit as requested by them, provided INTERAC reference number, even provided a reference number by my bank… yet they kept saying same thing- we have escalated, we will make a statement soon. Complete lack of transparency and integrity. ### 1/5 — Fraud app *2026-01-29, version 2.56* This app should be taken down. It’s a fraud. Scam app ### 1/5 — Holding my money *2025-12-11, version 2.56* It’s been more than 5 hours since I made an urgent transaction. My money is being held, for 5 hours, it’s been about network, glitch, I will recieve it shortly and they are working on it. It’s been 5 whole hours of not getting my money. I’ll have to escalate this issue. ### 1/5 — Bad *2025-10-24, version 2.48* This company is fraudulent because they will show you a rate and , deliver another amount… ### 1/5 — Pending payment *2025-09-02, version 2.42* Sent money for the last 3 days still pending. These guys shout be reported for money laundering and investing with customers funds. Stay away ### 1/5 — Thieves *2025-08-26, version 2.42* Sent money with this app this Saturday gone and still not received the money in my Nija Opay account today. Sent a message to their WhatsApp they basically washed their hands of it and blamed Opay, Opay too blames them. Needless to say I will reporting Tetrad to Uk financial ombudsman, Opay in Nija can probably get away with anything as they operate in a lawless country. I need to deleted both Tetrad and Opay from my phone not willing to get stuck while waiting for money that I needed as an emergency nor am I willing to give away my money to fraudulent tech companies. £100 gone down the drain to useless thieving companies. ### 1/5 — Bad experience *2025-08-13, version 2.36* My recipient is yet to be credited 5 days and counting. I am being played by company staff via WhatsApp with failed promises to credit my account. We are still on the matter ### 1/5 — Long delay waiting for verification of new password. Still waiting after 90 minutes *2025-02-28, version 2.22* Still waiting for code to land in my email inbox. Not in junk mail either. This is the 3rd time trying to use this providers service. Even with the name change still the same story. Disappointed. ### 1/5 — Absolute disaster - winding down my relationship with Tetrad now *2024-11-04, version 2.16* Dreadful experience. I initiated a transfer from the UK on 1 Nov and my account was debited. Believe me, until today about midday 4 Nov my account overseas has not been credited. But worse still, all messages on WhatsApp have been totally ignored, unread and not even been acknowledged even up to this moment. I am quite convinced I should now explore other options! ### 1/5 — Don’t ever call yourself instant money transfer because you’re certainly not. *2024-07-31, version 2.4* Either you come clean and say you operate during working hours of 9am to 5pm only, otherwise tell me why my transfer is still pending after 3hours ? The last time it took 2days. You guys should up your game or pack up and stop inconveniencing people please. ## Most praised reviews (10 highest-rated) ### 5/5 — Top app *2026-05-14, version 2.66* One of the best money transfer app out there. Fast and reliable. Never disappointed. ### 5/5 — Low rates *2026-02-18* The best low rates you can find. The fact that I can get money easily makes it a lovable app ### 5/5 — Nice app *2026-02-18* Quick and seem less to use ### 5/5 — Joseph Alabi *2025-04-15, version 2.26* All their devices it’s very excellent More grace for them. ### 5/5 — Excellent *2025-04-11, version 2.24* I have be using this app for over one year now they are very helpful honest and trustworthy this is why I keep using ### 5/5 — The Best By A Mile *2025-03-01, version 2.22* I’ve been using Tetrad since it first launched, and I can honestly say it’s the best cash transfer app out there. It’s fast, easy to use, and the rates are really competitive. I’ve recommended it to everyone I know. ### 5/5 — Excellent service *2024-11-03, version 2.16* This is a wonderful idea that provides excellent service by the founder of the app. God bless your efforts Ameen. ### 5/5 — Always good rate. *2024-10-14, version 2.16* This app is easy to use with a WhatsApp customer service that always ready to help. ### 5/5 — Spot on *2024-09-25, version 2.8* Very easy to use app, fast/quick transfer and we love the good rates and low commission, that’s why I keep coming back! Please keep it that way. ### 5/5 — Excellent transaction *2024-09-20, version 2.8* I’m just satisfied with the way things are going with this company. They are very efficient and service oriented. Well done and keep up the good work 👍🏾👍🏾👍🏾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*