# Texans CU — user reviews > 93 indexed App Store user reviews of Texans CU by Texans Credit Union, rated 3.90/5 from 196 ratings. - Source: https://appshunter.io/ios/app/texans-cu/id541768266/reviews - App overview in markdown: https://appshunter.io/ios/app/texans-cu/id541768266.md - Rating breakdown: 5★ 118 · 4★ 24 · 3★ 9 · 2★ 10 · 1★ 35 ## What do users think of Texans CU? Overall sentiment: negative **Pros** - 👍 User-friendly interface and easy navigation - 💰 Convenient mobile check deposit feature - 🔒 Secure authentication options (Face ID, fingerprint) - 💳 Ability to transfer funds between accounts - 📊 Transaction tracking and spending insights - ⚡ Fast and efficient banking operations - 🎨 Modern and visually appealing design **Cons** - 🐛 Frequent crashes and app freezes - 🐛 Blank white screen on launch - ⏳ Persistent loading icons and slow performance - 🔐 Login credential issues and authentication failures - 📱 Repeated forced sign-outs - ❌ Missing advertised features (Zelle integration) - 🐛 Mobile check deposit camera malfunction - ⚙️ Buggy after recent updates - 🔄 App relaunches itself unexpectedly - ❌ Inaccurate account balance display - ⏱️ Delayed transaction notifications - 🚫 Bill pay and payment setup errors **Commonly reported bugs** - App fails to open or displays blank white screen - Face ID only works on initial app launch - Indefinite loading circles on settings tabs - Camera shaded/unable to capture check images - Login credentials rejected despite being correct - Forced sign-outs requiring re-authentication - Mobile check deposit feature unavailable or crashing - Date selection dropdown non-functional for transfers - App hangs during camera access for deposits - Screen freezes before rating request - App relaunches over itself after Face ID authentication - Phone orientation issues during check deposit - Bill pay setup errors and failures - External account linking extremely slow - Cannot unblock card after midnight - Update fails to download or install properly - Autocapture cantankerous during mobile deposits - Check picture review process broken **Most requested features** - Zelle integration and functionality - Credit card payment capability through app - Account nickname/custom naming feature - Quick balance widget for lock screen - Dark mode/Night mode support - Transaction search functionality - Apple Pay integration - Autopay setup with external bank accounts - Pending transaction display within 24 hours - Account balance below threshold notifications - Fingerprint/Touch ID authentication - Mobile check deposit with picture capture - Payment scheduling with flexible date selection ## Newest reviews (18 of 93) ### 2/5 — Last few updates broke this *2026-05-10, version 4019.1.0* No longer simple always have to remember everything to log in ### 4/5 — All is well except one thing *2025-02-02, version 4015.1.3* It functions as needed and I love how it shows the amount you spend at certain locations. But the only thing they advertise that isn’t currently on the app is Zelle. Though I wish for it , I understand if they are trying to add extra features before reinstalling Zelle. ### 2/5 — Zelle? *2024-08-23, version 4013.2.0* Does the Texans app not include Zelle? Their website says they have it but I can’t find it! ### 3/5 — 4013.1.0 UI *2024-06-03, version 4013.1.0* Whoever designed the new UI should probably consider a career switch ### 1/5 — Just a blank white screen *2024-05-31, version 4013.1.0* Since the “brand new redesign”, the app fails to open. I open the app and all I see is a blank white screen. Killing the app and reopening does not work. Uninstalling the app and reinstalling does not work. Just a blank white screen. This is highly concerning because I suddenly do not have access to my bank account from my phone. Are you trying to lose customers? I’m using an iPhone 13 mini on the latest available OS (17.5.1). I’ve been a customer since 2006. ### 3/5 — App is broken again *2024-04-19, version 4012.3.0* The app opens using FaceID as usual (expected behavior), but then a minute later it launches again over the top of itself, and goes to a userid/password prompt. This needs to be fixed. ### 1/5 — Mobile Check Deposit is a joke *2024-03-12* App was good for a long time. Developers have ruined it. Mobile check deposit doesn’t work anymore saying the account number couldn’t be read! So silly and ridiculous. I am so glad I have Chase as an alternate!! ### 2/5 — Cannot Transfer Funds *2024-02-26* The date selection window that pops up on the transfer funds screen is this long rectangle drop down with no selectable text. If I need to set a transfer for another date, it will not let me. I can't input a date manually either, the app blocks all inputs except the drop down calendar I assume. Pay for better app developers, you can clearly afford to with all the junk fees you saddle your customers with. ### 3/5 — Bait and Switch *2024-02-08, version 4012.1.0* Texans promised they were adding Zelle two years ago. Still no Zelle integration. ### 3/5 — Some things fixed, some broken by update *2023-09-24, version 4009.1.1* The update broke as much as it fixed for mobile deposits. The orientation of the phone is cantankerous, often switching the camera upside down. The autocapture is also cantankerous. Also, review of the pictures is difficult since clicking on a picture of the check automatically leads to retaking the picture. Overall, the mobile deposit improvements are countered by poor design of the process flow. ### 2/5 — Looks pretty but super buggy *2023-08-31, version 4009.1.1* The app has a nice interface but it’s super buggy, e.g., errors when trying to setup bill pay or setup external transfer accounts. Website is better for transacting with them. ### 1/5 — Maximum attempts reached *2023-04-17* Even when I try again “later” it still says this. This entire credit union deserves to go out of business. ### 1/5 — Overall poor app. *2023-03-30, version 4006.0.1* Not user friendly at all. I love Texans credit union but they need to do major overhaul on the ever-glitching, not easy to navigating app. ### 1/5 — No *2023-02-15, version 4005.5.2* I loved it until the update now I can’t do mobile deposit keeps kicking me out! Tried 10x no JOKE! It won’t let me do it and I am out of state this is ridiculously annoying ### 3/5 — FaceID only works once! *2023-02-13* You guys need to fix FaceID on the app! FaceID only works when the app is first launched. If I go out of the app (it’s in background) and then try go back into it, FaceID won’t open it again, and it goes to the userid/password screen. To get FaceID to open the app again, I have to force close the app, and relaunch it. Fix this please! This was never a problem with the old app! ### 3/5 — No more Quick Balance *2023-01-17, version 4002.3.4* The new interface is enjoyable, but it no longer allows me to add the app to my widgets. I used to be able to view my quick balance from my lock screen- I wish they could add this feature back. ### 1/5 — Please make forward progress *2022-12-22, version 4002.3.4* The new app and website portal is nothing short of an embarrassment for your company. Different options to make car payments have vanished. I tried making a payment and it scheduled it for next month on the due date, I'm not allowed to pay more than the minimum (clever way for you to make more money from interest) and absolutely nothing about it is an improvement. Start over! ### 1/5 — Balance isn’t accurate *2022-12-16, version 4002.3.4* My balances aren’t accurate on the app. They are higher than the actual available amounts and it has caused issues. Pending charges don’t show for 48+ hours ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile banking -check deposit *2026-07-18, version 4021.1.3* This online app needs a lot of work. Just try to deposit a small check to my account and it keeps saying error This is very inconvenient. I need to fix this as soon as possible. ### 1/5 — “Wrong Credentials” *2026-04-11, version 4019.1.0* YOU STUPID WORTHLESS FOOLS! ### 1/5 — The WORST Credit Union *2026-03-18, version 4019.1.0* Whoever runs this thing must have ran Enron and Lehman Brothers in the past, then followed it up with Comcast. Holy cow, is this place sleazy af. STAY AWAY, keep your money. ### 1/5 — Indefinite Loading icon *2025-03-04, version 4015.1.3* Once you fix your loading issue on the app (any setting tabs) then I will change this review. It is constantly showing the circle loading icon, nothing happens. I have to give it 1 stars because at this point, the app is unusable… I am considering banking elsewhere if it continues. ### 1/5 — Newest look is awesome!! But, doesn’t work at all. *2024-08-13, version 4013.2.0* Shiny objects rarely are worth anything. Their newest look is great, but it is so buggy. The App is very slow, Face ID option sometimes has disappeared. It’s so annoying and frustrating. They should fire all the developers, this is not hard geniuses. ### 1/5 — so difficult to get zelle *2024-08-11, version 4013.2.0* I cant even find a single word in the app where I can find and use zelle for my money ### 1/5 — App glitching *2024-08-05, version 4013.2.0* It will not let me pay my credit card thru the app nor can I view transactions. It's like the app is glitching. I've tried over few days thinking maybe it was just down for a day. Still isn't working. ### 1/5 — Keeps signing me out *2024-07-26, version 4013.2.0* Are you kidding me?!? Why do you keep signing me out?!?! ### 1/5 — More millennial magic *2024-07-20, version 4013.2.0* Look it’s got a pretty new splash screen too bad it won’t accept my login credentials that I know 100% correct. I would expect more from $1 billion credit union ### 1/5 — Zelle Changes *2024-06-08, version 4013.1.0* It was a lot smoother when Zelle was not included with my account and I was able to use it through the Zelle app. Although some of the changes Texans can do like color coding in the apps and making sure items are marked as deduction and addition. I hate what Texans have become. Credit Unions are credit card t unions for a reason and ai hope Texans do not fall down the rabbit hole like regular banks. Now, attempting to use Zelle is a disaster. I am getting failed notices since Texans will no longer allow me to use Zelle directly from the app. When trying to use it on the mobile, you can’t locate it. Going on a desktop will not allow a large sum of funds to be transferred. But before this connection, it was no problem to transfer large sums of funds. Y'all need to go back and allow Zelle users to use Zelle directly from the app because you made it difficult by forcing us to go through the bank and bank account. In a time where most businesses want you to make payments using formats like Zelle if the money is there stop capping off. There should be no reason you are not allowing the process to go through if it is there. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-05-07, version 4019.1.0* Works well. Doesn’t crash on me and has all the basics. ### 5/5 — Works great! *2023-01-24, version 4005.5.2* New app looks and works great! It took me a few days to navigate the new upgrade but once I figured it out it was sooo much better. ### 5/5 — yes sir *2021-12-31, version 2021.11.0.50* got my bag ### 5/5 — APP at TCU *2021-11-27, version 2021.6.0.47* Love EVERY aspect of TCU…. Best banking experience I’ve ever had in my 52 years of living. The staff is amazing!!! App so user friendly, even my 75 year old Mom knows how to use it! Great job TCU!!! ### 5/5 — Long time member *2021-09-10, version 2021.6.0.47* The Texans is my 1st bank institution. I’ve been a member 50+ Yrs. I’ve never had a problem with their services. I’ll rate them A1. ### 5/5 — User friendly app *2021-03-04, version 6.5.5.45* Easy to use, quick banking!! ### 5/5 — Good service *2020-12-13, version 6.5.2.44* I enjoy using the TCU app. It is a easy process and access. If I do have questions I call the customer service number like instructed, and the customer service representative is their to help. They are quick and will go to full lengths to make sure your issue is resolved! ### 5/5 — App *2020-03-24, version 6.2.1.39* Easy to get my information ### 5/5 — Need to Modify / Update App to Support Night Mode in Apple iOS *2020-01-23, version 6.2.1.39* Need to modify / update the app to support Night Mode in Apple iOS, both in the app itself and on the iPhone Widgets screen. ### 5/5 — 5 star if do not ask to review every time open this app *2019-11-28, version 6.1.2.38* Please remove opening picture. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*