# Texas Bank and Trust Mobile — user reviews

> 89 indexed App Store user reviews of Texas Bank and Trust Mobile by Texas Bank and Trust Company, rated 4.90/5 from 10,117 ratings.

- Source: https://appshunter.io/ios/app/texas-bank-and-trust-mobile/id1094124831/reviews
- App overview in markdown: https://appshunter.io/ios/app/texas-bank-and-trust-mobile/id1094124831.md
- Rating breakdown: 5★ 9,361 · 4★ 518 · 3★ 114 · 2★ 41 · 1★ 83

## What do users think of Texas Bank and Trust Mobile?

Overall sentiment: positive

**Pros**

- 👍 Convenient mobile banking
- 🚀 Easy to use app
- 💯 Excellent customer service
- 🤝 Friendly and helpful staff
- 🏆 Best bank in Texas
- 🔒 Secure banking experience

**Cons**

- 🐛 Occasional app glitches and crashes
- ⚠️ Compatibility issues with older devices
- 🔍 Confusing notification settings

**Commonly reported bugs**

- App not updating account balances in real-time
- Face ID/Touch ID login not working consistently

**Most requested features**

- Ability to pay TBT credit card from app
- Higher mobile deposit limits

## Newest reviews (16 of 89)

### 5/5 — Thank you

*2025-12-19, version 3.30.0*

Thank you for your service and your kindness

### 5/5 — Banking made easy

*2025-12-17, version 3.30.0*

So easy to get things done in mobile app

### 5/5 — Awesome bank !!!

*2025-11-18, version 3.28.0*

I have dealt with many banks over the years…..Texas Bank & Trust is by far the best.  The branch in Marshall is absolutely fantastic. Brenda, Angie and the entire staff are friendly and helpful.  Very impressive !!

### 3/5 — Great bank

*2025-10-24, version 3.28.0*

Just need to upgrade the cheap debit cards. They look like they’re from a bank from 2007

### 5/5 — Star Performance

*2025-10-01, version 3.27.0*

Have to rate TBT’s online app FAR & ABOVE even the large multinational bank transactional software products.
    Job Well Done!

### 5/5 — Love their app

*2025-08-28, version 3.26.1*

Their app is great. Just wish they would add a calculator to the site.

### 5/5 — Deposit online

*2025-07-19, version 3.25.1*

SO EASY AND IM SO THANKFUL!! Im just busy 7 days a week!! And this just made my life better!

### 5/5 — Very Pleased

*2025-05-03, version 3.22.0*

I have been a customer for many, many year's. Very professional, attentive to concerns,very aggressive to avoid fraud. PERFECT!!

### 5/5 — Above and beyond

*2025-04-16, version 3.22.0*

From the moment I opened a checking account here I have been so pleased with everything. The customer service on the phone or at the bank they go above and beyond and I’m so happy to be a part of Texas Bank And Trust.

### 3/5 — Functional with some issues.

*2025-03-24, version 3.21.0*

The app is functional although lacking in an intuitive navigation. Some features are difficult to find, setting spending limits on your debit card for example.  Then there are features that don’t work for unknown reasons, Bill Pay, Zelle as examples. 

I have called Tech support and they don’t have an explanation. They said they’d look into it… we’ll see.

Other than that the tech support people are curious and helpful as are the members of my local branch.

### 5/5 — Best System Ever!

*2025-03-10, version 3.19.0*

Love this system its so easy !! I don’t have to worry because I know my money will be in my bank immediately!

### 5/5 — Love

*2025-03-10, version 3.19.0*

Did I mention I’ll in love?

### 5/5 — Lifesaver

*2025-02-01, version 3.18.0*

The TBT mobile app makes my life so much simpler. I have all my account information available and if I have questions , the messaging feature is great.

### 5/5 — Scammer

*2025-01-29, version 3.18.0*

Had a huge scare today. Ms. Mathis at the McCann branch saved the day… ty again

### 5/5 — Great Bank

*2025-01-16, version 3.18.0*

Love the service.

### 5/5 — Deposit of checks

*2024-12-31, version 3.18.0*

It's so easy to deposit checks with my phone

## Most critical reviews (10 lowest-rated)

### 1/5 — Leave it

*2026-06-01, version 3.34.1*

Leave things alone so old people can continue to bank on line since no one at bank can help

### 1/5 — Errors, and lagging

*2025-11-01, version 3.28.0*

Errors updating, app lags.

### 1/5 — Can no longer use app on iPhone 6S.

*2024-03-20, version 3.5.0*

As of version 3.10.3 I can no longer use the app because it requires you to update it to 3.10.3, which requires iOS 16 and my device is not able to run iOS 16. I am currently running iOS 15.8.2, and version 3.10.1 of the app was working flawlessly until the new version was required.

### 1/5 — This new update is for iOS 16.0 or later

*2024-03-20, version 2.43.0*

I have a IPhone XR  and had absolutely no issues with this app working. Today it tells me I have to update the app, which was done 1 week ago… and now I can’t access my account!!

### 1/5 — Terrible app

*2023-07-07, version 3.3.2*

So many issues

### 1/5 — App fine

*2017-12-03, version 2.2.31*

App OK. Credit card services a total JOKE!! Stranded with blocked card and NO ONE TO TALK TO ABOUT UNBLOCKING CARD!!!

### 1/5 — Slow and not user friendly!

*2016-12-23, version 2.2.2*

Slow as molasses. Not user friendly. Cannot switch from personal to business account without completely signing out. Then it takes forever to sign back in. Transactions and fees show up incorrect and not immediately. I want the old app back.

### 2/5 — Update!

*2026-05-31, version 3.34.1*

Updated my app and now it won’t work at all. just pops up the loading screen and does nothing. can’t put in my pin, use face id, anything.

### 2/5 — Anonymous

*2026-04-17, version 3.33.0*

Updating needs to be faster on balances, as it gets behind and gives false balance info (not up to date). Also, with app updates themselves as well. I’ve occasionally had to use another app to find out balance info by transferring money to it. Inconvenient when trying to do business quickly.

### 2/5 — Used to be good

*2024-09-18, version 3.16.0*

Have had problems for the past 3 weeks with this app, such an inconvenience. It used to be good.

## Most praised reviews (10 highest-rated)

### 5/5 — Pastor Myron Thomas

*2026-07-30, version 3.36.0*

Thank you TB&T for taking care of all my banking needs

### 5/5 — Banking

*2026-06-09, version 3.34.1*

I’m very pleased with Texas Bank and Trust Mobile Banking, Thanks…😎

### 5/5 — Super convenient

*2026-05-07, version 3.33.0*

I been in prison 5 years. I got out and got an account with TBT and I love the scan your check app. A lot has changed. It save me slot of time and energy.

### 5/5 — I Love this bank app

*2026-04-14, version 3.32.0*

I love this bank and its app

### 5/5 — Easy to use

*2026-03-01, version 3.30.2*

Easy to understand and use. Very convenient too

### 5/5 — Exceptional!

*2026-02-28, version 3.30.2*

I’ve been with Texas Bank and Trust for many years. I’m never banking anywhere else. The people there are amazing! Always so friendly and helpful. Always a pleasant experience. They go the extra mile and that makes me feel so appreciated. If you’re looking for a really good bank, look no further. You’ve found it!! 💕

### 5/5 — Always Helpful!

*2026-02-24, version 3.30.2*

I’ve been a member of Texas Bank and Trust for many many years. They are always there to help in any way they can!

### 5/5 — Best in Banking

*2026-02-18, version 3.30.2*

Exceptional Customer Service

### 5/5 — Handy Application

*2026-02-18, version 3.30.2*

This is always a handy application because we can always see what’s going on with our app.  Then with the easy to access support staff it becomes what a bank should be. We’ve been here 40 years and going for 40 more.

### 5/5 — Bank App

*2026-02-11, version 3.30.2*

I love this bank app! It’s user-friendly, and I love having all my information at my fingertips.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
