# Texas Capital Mobile — user reviews

> 255 indexed App Store user reviews of Texas Capital Mobile by Texas Capital Bank, rated 4.60/5 from 956 ratings.

- Source: https://appshunter.io/ios/app/texas-capital-mobile/id1008893666/reviews
- App overview in markdown: https://appshunter.io/ios/app/texas-capital-mobile/id1008893666.md
- Rating breakdown: 5★ 787 · 4★ 75 · 3★ 28 · 2★ 24 · 1★ 42

## What do users think of Texas Capital Mobile?

Overall sentiment: positive

**Pros**

- 🚀 Easy to navigate
- 🚀 Informative and clear
- 🚀 Convenient and user-friendly
- 👍 Great customer service
- 👍 Reliable and functional
- 👍 Intuitive interface

**Cons**

- 🐛 Occasional crashes or glitches
- 🐛 Slow account transfers
- 🐛 Difficult to set up alerts
- 🔍 Limited functionality compared to other banking apps
- 🔍 Outdated or clunky design

**Commonly reported bugs**

- App freezes or crashes on login
- Inconsistent performance across devices
- Accounts not displaying properly
- Issues with linking external accounts

**Most requested features**

- Faster account transfers
- Improved alert and notification system
- Integration with popular money management tools
- More customization options
- Expanded mobile deposit capabilities

## Newest reviews (17 of 255)

### 3/5 — Pretty good; as soon as they fix the bugs, it should be great

*2026-08-04, version Update Prep for Age Questions case 04519789*

Everything works well and I can access almost anything. Deposit check history function/button does not work. Reached out to support but still in communications with some struggles as the app won’t let you upload a screenshot in png form or a screen recording.

### 2/5 — Outdated

*2026-07-23, version Update Prep for Age Questions case 04519789*

Feels outdated and hard to navigate good bank other than the app

### 3/5 — Really Nice. Could be way better

*2026-06-18, version Update Prep for Age Questions case 04519789*

Everything is really nice about the app the only things that I don’t like is that there are no quick transfer options from your account to an external account. An external transfer in or out of your account takes days. And they don’t work with CashApp at all. And that’s a real bummer for me. And they also don’t have their own credit cards so I have to go elsewhere to get a line. But other than that everything is really nice and one thing that I really like in particular is that I have the ability to hide my savings account. It makes it way easier to save money with me not knowing what’s inside of it.

### 5/5 — Great bank

*2026-06-11, version Update Prep for Age Questions case 04519789*

Recommend them

### 2/5 — Limited and Clunky

*2026-06-02, version Update Prep for Age Questions case 04519789*

The app does not feel slick to use, and the underlying web service does not permit you to log in to both the app and the website at the same time.

### 5/5 — Great App!

*2026-05-16, version Update Prep for Age Questions case 04519789*

Easy to navigate and very intuitive.

### 5/5 — Love Texas Capital Bank, Love the app

*2026-05-11, version Update Prep for Age Questions case 04519789*

I changed to TCB after some new banking practices out there began to de-personalize my banking experience at my old bank and worse yet, at times cut me off from my accounts and my money.  I have had no such problems with Texas Capital Bank or the app.  I get personalized services, can talk to and even meet with human beings who know who I am, and the app works seamlessly.  Great experience.

### 5/5 — Mr

*2026-05-06, version Update Prep for Age Questions case 04519789*

Excellent

### 5/5 — Best Bank, Best App

*2026-04-28, version Update Prep for Age Questions case 04519789*

I have been banking with bankdirect (now known as Texas Capital Bank) almost its inception. As it has grown, it has become even better.  It has the best banking app all backed up by a friendly and knowledgeable staff.

### 3/5 — Tired of the 2 step log in process

*2026-04-24, version Update Prep for Age Questions case 04519789*

Even after registering my iPad numerous times I still have to do a 2 step process to log in to my account almost every time. Annoying

### 4/5 — Transaction linger

*2026-04-16, version Update Prep for Age Questions case 04519789*

Unable to see real time transactions when transferring money from my main account

### 5/5 — Superb mobile banking

*2026-04-16, version Update Prep for Age Questions case 04519789*

Smooth and quick with all the banking features I need when mobile

### 5/5 — Great Team

*2026-04-15, version Update Prep for Age Questions case 04519789*

Thanks for  checking on any unusual charges and promptly notifying me to double check 

GREAT

### 5/5 — Great app

*2026-04-13, version Update Prep for Age Questions case 04519789*

Very easy to use, couldn’t be any happier

### 5/5 — So far So good

*2026-04-11, version Update Prep for Age Questions case 04519789*

Haven’t had any problems

### 5/5 — Functional but Needs Improvements

*2026-04-11, version Update Prep for Age Questions case 04519789*

I’ve been using this mobile banking app for about six months, and overall, it works well. The simple design suits a banking app—straightforward and easy to navigate, which I appreciate. The app functions correctly, and I haven’t encountered any major problems.

That said, there are a couple of issues. First, there’s a visual glitch when the app loads—the star icon appears cut off, which feels unpolished. More importantly, transfers between my own accounts (savings to checking and vice versa) can take up to 24 hours. In comparison, other banks handle these transactions much faster. It would be great to see improvements in this area.

### 5/5 — Love this app and the updates!!!

*2026-04-10, version Update Prep for Age Questions case 04519789*

Local bank with branches and great client service with a really nice app that keeps getting improved!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad review

*2026-08-27, version Update Prep for Age Questions case 04519789*

Terrible website

### 1/5 — Unreliable

*2026-07-03, version Update Prep for Age Questions case 04519789*

Mobile deposits do not work. App will say deposit was successful yet deposit does not show on account. Mobile deposit history button does not work anymore.  You cannot see your history of deposits made. Having to call the bank every time I make a mobile deposit to make sure they show the deposit was made is ridiculous. Very disappointing this issue hasn’t been fixed. What is the purpose of offering mobile deposit on your app if it doesn’t work?

### 1/5 — Balance transfers or check deposit

*2026-04-19, version Update Prep for Age Questions case 04519789*

Should show the balance transfer right away from account to account within the branch. echeck should show pending at very minimum when deposit into your account.

### 1/5 — NOT GOOD

*2026-04-07, version Update Prep for Age Questions case 04519789*

Doesn’t show everything on the app and customer service not available in evenings . Customer service NOT GOOD

### 1/5 — RSA token is a hindrance to checking balances.  Also no Bill Pay!  Only ACH Transfers for vendors!

*2025-12-04, version 5.0.250900*

Out of the six banks I use, this is the only one that requires an RSA token for every login. Just to check a balance! Simply to deposit a check!

They also did away with the ability to do bill pay to vendors. Only ACH transfers. Again, not user-friendly.

### 1/5 — Can’t see incoming transfers quickly.

*2025-12-03, version 5.0.250900*

Can’t tell if money coming from external account has been requested. 

Also this bank takes too long to process transfers from external accounts.

### 1/5 — Can’t see incoming transfers quickly.

*2025-11-10, version 5.0.250400*

Can’t tell if money coming from external account has been requested. 

Also this bank takes too long to process transfers from external accounts.

### 1/5 — Awful mobile support

*2025-11-08, version 5.0.250400*

Their mobile & online is the worst.

### 1/5 — About 10 years old design

*2025-10-10, version 5.0.250400*

I have used many other banking apps, capital one, American Express, Chase and Frost. All are far superior in their design and ease of use. Texas Capital Bank’s app was updated not too long ago and it feels like something from 2011.

### 1/5 — Very poor

*2025-07-03, version 5.0.250400*

I created along with my high yield saving accounts a money market account. I got the card of this money market account and a check book , now the account is not showing into my app after earlier it was showing  to me. This is really a poor service standard.

## Most praised reviews (10 highest-rated)

### 5/5 — Review

*2026-08-31, version Update Prep for Age Questions case 04519789*

Good

### 5/5 — Emo

*2026-07-30, version Update Prep for Age Questions case 04519789*

Love it

### 5/5 — Great app, great bank!

*2026-07-27, version Update Prep for Age Questions case 04519789*

Love using this app and customer service is always efficient and polite.

### 5/5 — Easy app

*2026-07-13, version Update Prep for Age Questions case 04519789*

This app is set up for security and convenience and it meets both compleatly

### 5/5 — Great service and Ease of use

*2026-07-05, version Update Prep for Age Questions case 04519789*

The app is very easy to navigate and find what you need. Also, the customer service team is very helpful and responsive. I love the app!

### 5/5 — As Big As Texas

*2026-06-30, version Update Prep for Age Questions case 04519789*

The service at TEXAS CAPITAL BANK is as big as Texas. The people are wonderful and the service is great banking made Texas style.

### 5/5 — App

*2026-06-29, version Update Prep for Age Questions case 04519789*

It’s so easy to use.

### 5/5 — User friendly

*2026-06-24, version Update Prep for Age Questions case 04519789*

Love how you can add beneficiaries and joint owners through mobile app.

### 5/5 — Outstanding Service

*2026-06-18, version Update Prep for Age Questions case 04519789*

Very easy to set up account and transfermoney

### 5/5 — Love Texas Capital!

*2026-06-14, version Update Prep for Age Questions case 04519789*

I like the ease of accessibility with my app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
