# Texas Dairy Queen — user reviews > 237 indexed App Store user reviews of Texas Dairy Queen by Texas Dairy Queen Operators Council, rated 4.82/5 from 49,209 ratings. - Source: https://appshunter.io/ios/app/texas-dairy-queen/id1014549103/reviews - App overview in markdown: https://appshunter.io/ios/app/texas-dairy-queen/id1014549103.md - Rating breakdown: 5★ 42,051 · 4★ 3,230 · 3★ 1,026 · 2★ 280 · 1★ 608 ## What do users think of Texas Dairy Queen? Overall sentiment: neutral **Pros** - 👍 Great service - 🚀 Convenient app - 💡 Rewards program - 👍 Friendly staff - 👍 Good food quality **Cons** - 🐛 App issues (login, ordering, rewards) - 🐛 Inconsistent order accuracy - 🐛 Slow service at times - 🐛 Incorrect menu information **Commonly reported bugs** - Rewards not tracking properly - App crashes or freezes - Incorrect pricing or discounts in app **Most requested features** - Ability to order and pay through app - More customization options for menu items - Improved app navigation and user experience - Better integration between app and in-store experience ## Newest reviews (10 of 237) ### 4/5 — This app has been discontinued *2026-06-20, version 2.8* When I acquired red spoons on this app and went to redeem them, I was told this app was no longer in use. This was in April or May 2026 so I don’t understand why they’re still sending out offers. The store in BOERNE TEXAS was quite adamant that this was a defunct app. When I called International customer service I was told the same thing. ### 3/5 — App *2026-06-19, version 2.8* A little difficult to use. ### 2/5 — okay *2026-04-12, version 2.8* its fine but i cant scan the barcode or qr codes on my receipt because it says im not in a texas location and that its invalid... yeah right ### 2/5 — Stealth Rewards Switcheroo … Beware of Version 2.8! *2026-03-25, version 2.8* With Version 2.8, Texas Dairy Queen changed its rewards program. Result: I lost an unused $5 reward under the old Red Spoons program. Now it’s a points program, similar to the national Dairy Queen app. Yes, the reward program change was given a high-level mention in the Version 2.8 description. But Texas Dairy Queen should have first communicated this in a more advance, WELL-COMMUNICATED e-mail notification to customers that this rewards program transition was about to take place! And if there was one, I did not receive it. 🤬 ### 1/5 — Login *2026-03-15, version 2.7* Constant login issues. ### 1/5 — False advertising *2026-03-11, version 2.7* I came to Dq tonight 3/10/26 because I saw a commercial on Tv about the basket special and I was told they don’t have the special anymore. Very dissatisfied disappointed & sad. Rio Grande city, Tx ### 1/5 — Terribly outdated *2026-01-22, version 2.7* Disappointing. If you ever wondered what it was like to order fast food online in 2010 try this. ### 1/5 — The app needs improvement *2026-01-16, version 2.7* Dq should seriously change their app to function more like their competitors. I avoid DQs online app because its rewards system is inconvenient. ### 1/5 — Photo taking *2026-01-07, version 2.7* Really hard to navigate thru the app and to take a photo of the receipt. For some reason my location won’t allow me to take a photo while the other locations do. Really frustrating. ### 1/5 — Clunky at best *2025-12-26, version 2.7* One of the worst restaurant apps and pretty poor rewards programs. Makes it worse when it doesn’t work at the DQ restaurant, the employees don’t know how to use/interact with the app or rewards programs, and the DQ isn’t technologically equipped to support the user interface. Makes me not want to bother. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless to me *2026-08-07, version 2.9* I can’t use it in San Antonio. There’s also a bunch of locations outside of San Antonio where this app is not accepted. ### 1/5 — Not Accepted In Houston, TEXAS!! *2026-08-03, version 2.9* For 10+ years I’ve been using this app at my local Houston area DQs. Last week I tried to use a reward from this app and one of my most frequented DQs here in Houston tells me they don’t accept this app because it has a “red” background! 🤦🏼‍♂️ ### 1/5 — Not working *2026-07-22, version 2.9* When I download app there was offer for free hungerbuster or free blizzard if I sign up & give my personal info so I did but can’t see anywhere on app about how to actually get it. Rewards are empty. Tried to place order anyway for Bandera, TX location but app says sorry there is no DQ here. Ummm wrong, there is a DQ in Bandera TX. I’m looking right at it. Guess what.., there’s lots of other restaurants too!!! Bye ### 1/5 — App not good in Rhome Texas *2026-06-23, version 2.9* Tried it to be refused. Had to get blue app ### 1/5 — Doesn’t work in Texas *2026-06-22, version 2.8* Doesn’t work. Went to the Diary queen in San Benito Tx. They said they don’t use it anymore. Other stores say it’s only the Texas app. Make up your mind. ### 1/5 — Not accepted by worker *2026-05-01, version 2.8* I had a free item but when I got to the window the worker said this app was not the right now they needed. That I needed the other dq app. ### 1/5 — Texas DQ is not accepting this app *2026-04-30, version 2.8* Went to a local texas DQ. Don’t accept this app anymore. Regular DQ app works ### 1/5 — App got worse *2026-03-29, version 2.8* After the update I can’t earn rewards points. The app does not scan the QR code at the bottom of the receipt. It says “Oops!” And doesn’t add the points. The next trip I had the worker scan the QR code before I paid and it did not add points. Definitely need to get this fixed. ### 1/5 — NEW SYSTEM DOES NOT WORK *2026-03-28, version 2.8* I’ve been to DQ twice since the update. The app will not accept the QR code at the register and when you try adding from the receipt it always says it’s invalid! ### 1/5 — App constantly crashes can’t even sign in *2026-03-20, version 2.7* When I try signing in through my Google account that I’ve had for a few years now, the instant I hit the button to sign in it crashes the entire app. According to the App Store, I am fully up-to-date please fix this or I will be taking this to the BBB. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-03-21, version 2.7* Most excellent Staff super friendly, establishment clean and food hot and fresh. ### 5/5 — All over *2026-03-09, version 2.7* Nice place, good foods, good service… love it here… ### 5/5 — Customer service *2026-03-02, version 2.7* Customer service is really good. Food was great like always. ### 5/5 — Great service *2026-02-13, version 2.7* The cook is quick and provided excellent service ### 5/5 — Thank you DQ!!! *2026-02-06, version 2.7* Three Rivers DQ is always clean, professional, serves great tasty meals and has such great customer service! ### 5/5 — Best in Texas *2026-01-23, version 2.7* The Vidor store is always great ### 5/5 — My Favorite DQ *2026-01-11, version 2.7* I love coming here ,because the service is always fast.The young people at always very nice and respectful .The food is always fresh and made to order. Never had any issues. ### 5/5 — Much Imprt *2026-01-04, version 2.7* From last year to now, the service has gotten much better and the employees very friendly. ### 5/5 — Great food,great folks !!!❤️🫶 *2025-12-28, version 2.7* Clean ### 5/5 — Best DQ. *2025-12-19, version 2.7* Thank you for loving all your customers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*