# Texas Gas Service > Mobile utility service management for payments, statements, and new service setup. (iPhone/iPad app by ONE Gas, Inc..) - Source: https://appshunter.io/ios/app/texas-gas-service/id1000599640 (this page in markdown: same URL + `.md`) - Developer: [ONE Gas, Inc.](https://appshunter.io/developer/984460440) - Category: Utilities, Business - Price: Free - Rating: 1.87/5 from 106 App Store ratings · 57 written reviews indexed - Age rating: 4+ - Requires: iOS 12.2 · 103 MB - Released: 2015-08-25 - Data updated: 2026-07-05 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/texas-gas-service/id1000599640/reviews.md ## What is Texas Gas Service? You can use our app to make payments, view statements, manage or set up new service and much more. ## Key features - Make payments - View statements - Manage service - Set up new service - Account management ## Recent user reviews (10 of 57) All indexed reviews: https://appshunter.io/ios/app/texas-gas-service/id1000599640/reviews.md ### 1/5 — Useless app like the company *2026-05-16, version 4.14.3* This app has never worked in over a year. To pay online or over the phone they charge you to pay the bill. It’s worth looking into propane to not deal with the company. ### 1/5 — Just use the website *2026-05-13, version 4.14.3* This is just a poorly implemented wrapper for the Texas Gas Service website that doesn’t format correctly on iPhone screens. Ironically, the website formats properly in Safari. This app offers no new features and an inferior user experience. Just bookmark the website and use that. ### 1/5 — Billing address bug *2026-03-08, version 4.14.2* The payment process is far too restrictive. The app requires the credit/debit card's billing ZIP code to match the service address ZIP code, making it impossible to pay if you use a card from a different region ### 1/5 — Still can’t make payment *2025-02-27, version 4.13.0* This is the second month we cannot make a payment online or in the app it keeps telling us our information is incorrect. This is the only bill we have an issue with paying online every other bill such as electricity, and utilities accept our information flawlessly. I’ve tried finding contact info to report errors but did not find anywhere on your site to contact for technical difficulties. Please have your IT people check into the online bill payment system, this is ridiculous because I don’t even receive the paper invoice so how do you expect me to pay my bill?! ### 1/5 — Does not work *2025-02-24, version 4.13.0* Can’t log in on app or website with apple ### 3/5 — Having trouble making a payment *2025-02-03, version 4.13.0* This app has been going good until now when I tried making a payment. It shows that the fields entered are not correct. I tried many times and I tried on my laptop to no avail. It said to update my app if it have an iPhone but I went to update it and it shows here that it is up to date. Help fix this please ### 1/5 — Don’t bother - stick to paper *2024-12-21, version 4.13.0* This app is useless. The UI is cumbersome and payment options are non functional. Was it written in FORTRAN? ### 1/5 — Terrible UI *2024-12-08, version 4.13.0* Terrible slow UI, buggy safari integration ### 1/5 — You get that an app is supposed to work on a phone, right? *2024-11-15, version 4.13.0* Nightmare of an app, makes paying this nightmare of a company even more difficult and annoying. ### 1/5 — Horrible App/Horrible Website *2024-11-14, version 4.13.0* I use this to pay my mom’s gas bill. Each month, I go to the app or web page, attempt to sign in with my credentials and it always tells me my password is invalid and to try again. Each month I have to create a new “password” in order to pay her bill. Completely useless. You update your app but don’t fix the bugs… really smart (insert sarcasm). Get your act together please. ## Frequently asked questions about Texas Gas Service ### What can I do with the Texas Gas Service app? The app allows you to make payments for your gas service, view your past and current statements, and manage your existing service. You can also set up new service for your location directly through the app. ### Is the Texas Gas Service app free to download? Yes, the app is free to download. However, please be aware that the app may display advertisements as part of its operational model. ### How do I set up new gas service using the app? The app provides a straightforward process for setting up new gas service. You can initiate and manage the setup of new service for your address directly within the application. ### Can I view my billing statements in the app? Absolutely. The app allows you to easily access and view your billing statements. This feature helps you keep track of your gas usage and payments. ## Version history (last 5 releases) ### 4.14.3 — 2026-04-13 Fix issue preventing paying through PayPal ### 4.14.2 — 2025-09-03 Bug Fix ### 4.14.1 — 2025-04-17 Bug fixes when downloading rebates ### 4.13.0 — 2024-11-08 New payment options ### 4.12.0 — 2024-07-25 Bug fixes and security updates ## Apps similar to Texas Gas Service | App | Rating | Price | Category | | --- | --- | --- | --- | | [New Jersey Natural Gas](https://appshunter.io/ios/app/new-jersey-natural-gas/id1619841470) | 4.8 (2,146) | Free | Utilities | | [GreyStone Power](https://appshunter.io/ios/app/greystone-power/id983961601) | 2.4 (59) | Free | Utilities | | [SAWS My Account](https://appshunter.io/ios/app/saws-my-account/id1658851714) | 1.0 (11) | Free | Utilities | | [Jackson Energy Authority](https://appshunter.io/ios/app/jackson-energy-authority/id1670668183) | 4.5 (55) | Free | Utilities | | [Evergy Electric](https://appshunter.io/ios/app/evergy-electric/id1642746185) | 2.0 (518) | Free | Utilities | | [My Energy Account](https://appshunter.io/ios/app/my-energy-account/id473979626) | 2.0 (124) | Free | Utilities | ## More apps by ONE Gas, Inc. - [Oklahoma Natural Gas](https://appshunter.io/ios/app/oklahoma-natural-gas/id1000592328) - [Kansas Gas Service](https://appshunter.io/ios/app/kansas-gas-service/id1083935659) All apps by ONE Gas, Inc.: https://appshunter.io/developer/984460440 ## Related topics [el paso water](https://appshunter.io/ios/topics/el-paso-water) · [el paso gas](https://appshunter.io/ios/topics/el-paso-gas) · [tgs](https://appshunter.io/ios/topics/tgs) · [el paso electric](https://appshunter.io/ios/topics/el-paso-electric) · [salamanca solutions international](https://appshunter.io/ios/topics/salamanca-solutions-international) · [electrolux service tips](https://appshunter.io/ios/topics/electrolux-service-tips) · [entergy texas](https://appshunter.io/ios/topics/entergy-texas) · [the gas company southern](https://appshunter.io/ios/topics/the-gas-company-southern) · [best of el paso](https://appshunter.io/ios/topics/best-of-el-paso) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*