# Texas Health MyChart — user reviews

> 323 indexed App Store user reviews of Texas Health MyChart by Texas Health Resources, rated 4.63/5 from 8,706 ratings.

- Source: https://appshunter.io/ios/app/texas-health-mychart/id1179164518/reviews
- App overview in markdown: https://appshunter.io/ios/app/texas-health-mychart/id1179164518.md
- Rating breakdown: 5★ 6,979 · 4★ 578 · 3★ 251 · 2★ 194 · 1★ 365

## What do users think of Texas Health MyChart?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and navigate
- 🚀 Quick access to test results and medical information
- 💡 Convenient communication with doctors
- 🔒 Secure platform for managing health data
- 👍 Helpful for tracking appointments and health history

**Cons**

- 🐛 Inaccurate or incomplete medical records
- 🔍 Difficulty correcting or updating information
- ⏱️ Too many steps required for certain tasks
- 🤔 Unclear or confusing app features
- 🚫 Inability to sync with other health apps

**Commonly reported bugs**

- Appointment information not always accurate or up-to-date
- Billing issues and payment processing problems
- Unexpected app crashes or freezes
- Difficulties linking accounts or accessing certain features

**Most requested features**

- Allow patients to update their own medical records
- Improve test result presentation with trend analysis
- Add option to download/print medical information
- Enhance notification system for appointment reminders
- Integrate with more healthcare providers and systems

## Newest reviews (18 of 323)

### 3/5 — Where is the specialist list?

*2026-07-30, version 11.7.4*

Need an ENT doc. Is there a list of providers that accept my plan?

### 3/5 — Can’t copy and paste test results.

*2026-07-25, version 11.7.4*

There seems not to be a way I can copy and paste my test results.  I got them into pdf, but there is no option to copy and paste

### 4/5 — Easy and Effective

*2026-06-23, version 11.7.4*

Absolutely love the easy interface, layout, and capabilities. Certainly helps that the medical staff on the other end quickly assists me regarding any and everything I have inquired about!

### 5/5 — Easy to use app

*2026-05-29, version 11.7.4*

Easy to navigate app to see test results, upcoming appointments, easy to change or cancel appointments.

### 5/5 — I love my Doctors at Tx Health

*2026-05-28, version 11.7.4*

Sunnyvale

### 2/5 — Virtual Care Visit

*2026-05-26, version 11.7.4*

Texas Health charged me $60 for my virtual online appointment where they market the price to you for only charge $49. My insurance is supposed to cover it and they are refusing to fix it.

### 5/5 — Easy Peasy

*2026-05-20, version 11.7.4*

Texas Health My Chart has been a God send for me I have been able to keep my mother’s and my appointments separated

### 5/5 — Dr. Paul’s visit

*2026-05-13, version 11.6.4*

Excellent

### 3/5 — Old P.O. Box addres

*2026-05-13, version 11.6.4*

I closed my P.O. Box over a year ago and it’s still in the system.

### 5/5 — Keep Up with Results

*2026-05-08, version 11.6.4*

Really helpful to review test results, before or after doctor notification.

### 4/5 — Convenient

*2026-05-07, version 11.6.4*

A handy way to check test results, message your doctor, and check on appointment times. Best of all, using this app I no longer have to listen to the long-winded recording they play when you call in on the phone.

### 3/5 — All doctors do not use this app

*2026-05-04, version 11.6.4*

I’ve been in the hospital and seen different doctors, that from Baylor, and also in Texas Health in Plano that do not use this app, all doctors seeing patients, that is recommended through the hospital should be on the app.

### 4/5 — Reason for visit

*2026-04-23, version 11.6.4*

No where on the questionnaire does it give you an option for labs or immunizations!

### 5/5 — Fantastic Patient Portal

*2026-04-22, version 11.6.4*

I am so impressed by Texas Health MyChart. Past experiences with patient portals of other providers have not been great, so I basically just expected another glitchy, confusing, non-user-friendly system. But this is awesome. The interface is pleasant and easy to navigate. It’s really intuitive. I can do everything I need right in my account from my phone or computer. And I love that I was able to fill out all my new patient paperwork in the portal days before my appointment. I didn’t have to fill out anything when I got to the appointment. This is a really wonderful platform.

### 2/5 — Confusing

*2026-04-22, version 11.6.4*

I keep getting texts with request to go to app, but can’t figure out what for when I get there.

### 3/5 — Fam Hx

*2026-04-21, version 11.6.4*

Method of Entering family medical history is confusing and navigation problematic.

### 5/5 — Very Pleased

*2026-04-16, version 11.6.4*

Dr. Kulik is very pleasant, and very thorough.  She never seems rushed. Her staff is helpful, and friendly.  I am a new patient, but was so impressed with the care she gave to my wife, that I decided to use Dr, Kulik as my PCP.  I believe I made a good choice.

### 5/5 — Really has improved

*2026-04-16, version 11.6.4*

Now is very user friendly and so convenient..

## Most critical reviews (10 lowest-rated)

### 1/5 — 9/2024 Hughley ER Visit

*2026-08-08, version 11.7.4*

I went to the ER 9/7/2024.  My visit nor test results appear.  Please post them in My Chart.

### 1/5 — Access to my Chart

*2026-06-01, version 11.7.4*

It’s too easy to hack your portal and impossible to access my account

### 1/5 — Changes are not good

*2026-04-14, version 11.6.4*

i've had the app for years and had myself and my spouse both on one app able to access all of our information when needed by selecting which one. Now something's changed and all of a sudden I couldn't login with my four digit code and couldn't remember my password re-sign my husband up again to get his information, and all his past information showed up, but not mine and I can't see where to add my name now. Please advise.!

### 1/5 — Adding a child

*2026-03-25, version 11.6.4*

The process of adding a child is ridiculous. Not only do you have to put in all of the information which you would only know if you’re the parent, but then you have to call them and give them information which you would only know and then they still tell you that they can’t connect you to the department that you need to be connected to to get your child added so that you could see the results you need to see so this is just a failed process and it needs to be Fixed because when you have results that need to be viewed immediately, they need to be viewed immediately not in three business days!

### 1/5 — Not impressed

*2026-03-11, version 11.6.4*

Maybe this works well for something, but I’m a little tired of getting messages and things that have links that don’t work

### 1/5 — Incomplete and Complicated

*2026-02-24, version 11.6.4*

Even though we have waited longer than the required time from our ER visit, 14 days from visit/11 business days from visit, the scanned images taken in the ER are unavailable in the app.  In fact, the date range of the available images is from 2006-2011, though many images have been scanned since at a Texas Health facility.  Getting a specialist appointment for treatment is difficult, since they cannot see the images, so they have to order new images.  This is costly to the patient in both monetary and time constraints, as the specialist will need to order new images, and then, once those have been received, a new appointment will be needed, and then treatment will begin.  Insurance only covers so much, so the patient ends up being caught in the middle of a system that is designed to not work for the patient’s benefit.  Now, they are maximizing shareholders’ benefits from their incomplete and incompetent operation, but the patient is not receiving the help supposedly offered, i.e. “View Image Scans.”

### 1/5 — Reset password every time I try to login

*2026-02-16, version 11.6.4*

Just as the title says

### 1/5 — Refil

*2026-01-15, version 11.4.1*

It let you check refills and then you submit, it keeps on saying, try again later , please I need refills on all my medications Ty

### 1/5 — Linked accounts

*2026-01-14, version 11.4.1*

I have tried to figure out how to switch to my different linked providers multiple times, watched the videos and STILL cannot figure out how to switch back and forth to view them!!! Why is this so difficult?!??!?

### 1/5 — Do not like

*2026-01-09, version 11.4.1*

I much prefer a phone call or text message.

## Most praised reviews (10 highest-rated)

### 5/5 — Jauvenshine

*2026-08-06, version 11.7.4*

Dr Bojan is awesome personality and attentive Karen is super welcoming and helpful and Shay is very helpful funny and kind and gentle

### 5/5 — Makes Managing My Health Easy

*2026-07-22, version 11.7.4*

Great app! It’s easy to use, convenient, and makes it simple to access my health information, appointments, and test results. I highly recommend it.

### 5/5 — Good

*2026-07-18, version 11.7.4*

Good

### 5/5 — MyChart

*2026-07-14, version 11.7.4*

MyChart is the best medical tool ever!

I love it and is part of the reason I stay with Texas Health

### 5/5 — Check-in is easier.

*2026-07-08, version 11.7.4*

It is so much easier to fill in all the information at home than at the office. Make check-in easier on everyone.

### 5/5 — So easy!

*2026-06-23, version 11.7.4*

All my information in one place    Safe and secure   Makes it easy to schedule appointments and get results all in one place

### 5/5 — My thoughts of using Texas Health MyChart

*2026-06-22, version 11.7.4*

I’m really enjoying using this app to look at my test results from my doctor, reminder appointments, and most of all the opportunity to message and receive answers from my clinician. As an elderly person, it was easy for me to learn the system and to log on and go from” test results “ creating to “ billing”
Etc. It also allows my other doctors to see test results, etc..
I would highly recommend everyone to at least give this app a try !! if I can do it anyone can do it !

### 5/5 — The app

*2026-06-18, version 11.7.4*

Very convenient for patients easy to navigate

### 5/5 — MyChart

*2026-06-11, version 11.7.4*

I love Texas health MyChart it is very helpful and convenient, very detailed app, I feel welcomed. Thank u

### 5/5 — TexasHealth MyChart App

*2026-06-03, version 11.7.4*

This is the biggest help in my healthcare. Everything I need to know in one location

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
